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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu UHD - Compatible Devices List

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    Is Samsung UN65NU6900FXZA compatible?

    Comment


      Originally posted by SinGA View Post

      It would also be nice to see a list of the devices which support DOLBY VISION !
      I agree. Apparently early on this page listed DV-compatible devices, but that was replaced with those supporting *any* flavor of HDR. I can tell you the Vudu app on my TCL 4K Roku TV (2018 5-series) displays DV flags on compatible movies, but the app on my Sony UBP-X700 does not (unless it works if you turn DV on in the firmware; apparently the UBP-X700's biggest shortcoming is its inability to auto-detect DV content on 4K Blu-rays even though it supports DV on those).

      Comment


        Originally posted by Winmocktor View Post

        Yeah Vudu's 4K compatibility list is the stupidest compatibility list I have ever seen since there ever was a concept of compatibility list. Running 4K gaming and everything else in 4K Except Vudu!
        Not by a long shot, Try and get 4K or even 5.1 surround sound from Hulu. What a joke! For Vudu it is probably not their fault but the HDCP they are required to support that prevents more compatible devices and computers. I believe you have to have a certain Intel CPU and use the intel GPU on the CPU to watch on a computer. Then is your monitor connected so the PC sees the copy protection is connected?

        Comment


          I'm having trouble getting Vudu UHD titles to play on the 2019 shield pro. The option is there to rent UHD but I'll get a prompt at the rental confirmation stage, stating my system is limited to HDX.

          I don't get the "HDX limited" prompt when using the Vudu app in my tv. But the tv doesn't support eARC so I wouldn't get ATMOS going that route.

          I have zero issues with 4K/HDR/ATMOS content from other apps such as Netflix/Disney+

          Any suggestions?

          TV - Vizio P65-F1
          Receiver - Marantz SR6013
          Nvidia Shield Pro 2019 running 8.1.1(32.7.301.99)

          Comment


            Originally posted by Tighe View Post
            I'm having trouble getting Vudu UHD titles to play on the 2019 shield pro. The option is there to rent UHD but I'll get a prompt at the rental confirmation stage, stating my system is limited to HDX.

            I don't get the "HDX limited" prompt when using the Vudu app in my tv. But the tv doesn't support eARC so I wouldn't get ATMOS going that route.

            I have zero issues with 4K/HDR/ATMOS content from other apps such as Netflix/Disney+

            Any suggestions?

            TV - Vizio P65-F1
            Receiver - Marantz SR6013
            Nvidia Shield Pro 2019 running 8.1.1(32.7.301.99)
            Can you play VUDU titles in UHD that you already own (if any)?

            Comment


              Originally posted by Tighe View Post
              I'm having trouble getting Vudu UHD titles to play on the 2019 shield pro. The option is there to rent UHD but I'll get a prompt at the rental confirmation stage, stating my system is limited to HDX.

              I don't get the "HDX limited" prompt when using the Vudu app in my tv. But the tv doesn't support eARC so I wouldn't get ATMOS going that route.

              I have zero issues with 4K/HDR/ATMOS content from other apps such as Netflix/Disney+

              Any suggestions?

              TV - Vizio P65-F1
              Receiver - Marantz SR6013
              Nvidia Shield Pro 2019 running 8.1.1(32.7.301.99)
              This sounds like an HDCP issue where there is some problem detecting HDCP 2.2 support that is required for UHD playback. I'll forward this thread to on to see what can be found.

              Comment


                Originally posted by Jake View Post

                This sounds like an HDCP issue where there is some problem detecting HDCP 2.2 support that is required for UHD playback. I'll forward this thread to on to see what can be found.
                This may be a display bug, we are investigating. Fid you try playing the UHD title? Understand if you didn't want to rent UHD if you are told it won't play... but if you have any other UHD movies try one out, if it works then it's just wrong info in the purchase dialog.

                Comment


                  Did Vudu get a PQ curve calibration or something?

                  There is so much more depth, brighter highlights, color is amazing, more visible detail and dynamic tone mapping is at its best. Dolby Vision performs exceptionally on my 2016 Vizio P55-C1.

                  If you have a 2016 Vizio P-Series, for streamed UHD HDR/DV sharpness at 4 is perfect. Note: P55-C1 has a RGB IPS panel

                  Comment


                    Originally posted by home_theatre_man View Post

                    Can you play VUDU titles in UHD that you already own (if any)?
                    Sorry, I don't own any titles on Vudu yet.

                    Comment


                      Originally posted by Jake View Post

                      This may be a display bug, we are investigating. Fid you try playing the UHD title? Understand if you didn't want to rent UHD if you are told it won't play... but if you have any other UHD movies try one out, if it works then it's just wrong info in the purchase dialog.
                      I haven't actually rented/played a UHD title yet so I can't confirm the prompt is just an error. All UHD titles I've come across give the UHD rental option (along with the hdx limited prompt) except all three of the latest Star Wars movies. Which don't even give a UHD rental option even though all info on screen indicates they're available in DV and atmos. Which leads me to believe the app believes my system isn't UHD capable even though it is.

                      Update: I successfully rented Transformers Age of Extinction in UHD even though it indicated my system was limited to HDX.

                      Comment


                        Originally posted by Tighe View Post

                        I haven't actually rented/played a UHD title yet so I can't confirm the prompt is just an error. All UHD titles I've come across give the UHD rental option (along with the hdx limited prompt) except all three of the latest Star Wars movies. Which don't even give a UHD rental option even though all info on screen indicates they're available in DV and atmos. Which leads me to believe the app believes my system isn't UHD capable even though it is.

                        Update: I successfully rented Transformers Age of Extinction in UHD even though it indicated my system was limited to HDX.

                        Thanks for the update. The dialog messaging will be fixed in the next app release.

                        Comment


                          Can anyone tell me why I cannot sign into the VUDU app from my Sony Bravia 850g cannot login to the app?

                          Comment


                            Now that Vudu is under the Fandango umbrella, any chance it officially shows up on Fire TV like it's FandangoNow cousin?

                            Comment


                              Originally posted by NewCoke View Post
                              Now that Vudu is under the Fandango umbrella, any chance it officially shows up on Fire TV like it's FandangoNow cousin?
                              that is something I am really hoping for!!! It no longer has the Wal-Mart/Amazon feud - so hoping it will happen!!!

                              Comment


                                Originally posted by Savio View Post

                                that is something I am really hoping for!!! It no longer has the Wal-Mart/Amazon feud - so hoping it will happen!!!
                                I predict it does, since FandangoNow debuted on Fire TV this year.

                                Sideloading it works, but you are only limited to UHD.

                                Here's hoping Amazon and new Vudu make nice, then.

                                Comment

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