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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Better Call Saul season 1 has no redeem option

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    Better Call Saul season 1 has no redeem option

    Better Call Saul season 1 was released today with a uv code but there is no place to redeem on vudu. Can you please get the content team to look into this so it can be redeemed here

    #2
    Re: Better Call Saul season 1 has no redeem option

    I am having the same issue and went to Sonypictures.com/uvredeem and it won't take my code. The title is not listed in the VUDU List. I tried to redeem through UltraViolet and then VUDU and the site just gave me a "busy" icon. I have been trying different ways for over an hour- please fix this issue!

    Comment


      #3
      Re: Better Call Saul season 1 has no redeem option

      It looks like Vudu has not yet made this UV yet. You can redeem on Flixster now as its UV but not on Vudu (yet). I am sure they are probably just behind getting this series UV ... maybe this week?
      I think they are just late to the UV party once again on VUDU happens with a lot of movies too. Seems like few months or so they have been really late making things UV. I Wonder why?

      Comment


        #4
        Re: Better Call Saul season 1 has no redeem option

        Originally posted by BrentMadison View Post
        It looks like Vudu has not yet made this UV yet. You can redeem on Flixster now as its UV but not on Vudu (yet). I am sure they are probably just behind getting this series UV ... maybe this week?
        I think they are just late to the UV party once again on VUDU happens with a lot of movies too. Seems like few months or so they have been really late making things UV. I Wonder why?
        I have been having issues with things I redeemed on other services disappearing form my vudu library so now I only redeem here. I have too large a library to keep up with everything and then it is a major pain trying to get something back after it disappears. Vudu really can't do anything in those situations and flixster does not want to either most of the time because they say it can be still played at their service.

        Hopefully they will get around to put a redeem link up today but I am not holding my breath

        Comment


          #5
          Re: Better Call Saul season 1 has no redeem option

          Better Call Saul: Season 1 will be UV enabled by end of day today.

          Comment


            #6
            Re: Better Call Saul season 1 has no redeem option

            Originally posted by FelipeF View Post
            Better Call Saul: Season 1 will be UV enabled by end of day today.
            it is now uv enabled but i still can not redeem on vudu. Can you please get them to put a link up! It has been 3 days already.

            I do not want to sound harsh but why is this a problem every week now with new releases? I still can't redeem my hd land before time and it has been 3 weeks since that was released

            Comment


              #7
              Re: Better Call Saul season 1 has no redeem option

              Originally posted by griffinhall View Post
              it is now uv enabled but i still can not redeem on vudu. Can you please get them to put a link up! It has been 3 days already.

              I do not want to sound harsh but why is this a problem every week now with new releases? I still can't redeem my hd land before time and it has been 3 weeks since that was released
              Just a FYI some movies cannoto be redeemed on Vudu, Im not saying thats what is up with this one but it could be. also The forums are not the best way to get VUDU to be aware of your issues. sometimes giving them a call works as well

              Comment


                #8
                Re: Better Call Saul season 1 has no redeem option

                Originally posted by danglin709 View Post
                Just a FYI some movies cannoto be redeemed on Vudu, Im not saying thats what is up with this one but it could be. also The forums are not the best way to get VUDU to be aware of your issues. sometimes giving them a call works as well
                all other releases from amc can be redeemed on vudu otherwise i would not have brought it up. On actual content issues the forum has been the best avenue for getting content issues taken care of thanks to felipe, jake and dan. From my experience the customer service reps on the phone could alert the content team but from my experiences it is not very likely but if you have had different experiences i would love to know

                Comment


                  #9
                  Re: Better Call Saul season 1 has no redeem option

                  You can redeem your code here: https://my.vudu.com/redeem.html#sele..._/_/_/_/false/

                  Comment


                    #10
                    Re: Better Call Saul season 1 has no redeem option

                    Originally posted by FelipeF View Post
                    Thank You!

                    Comment

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