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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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What happens to instantwatch if I cancel and then reorder an item?

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    #1

    What happens to instantwatch if I cancel and then reorder an item?

    I ordered the Game of Throne season 1-7 box set from Walmart and then accidentally requested the order be canceled about a minute later. The order is currently showing as ?pending?, but also ?Cancellation requested?. I already had the episodes added to Vudu with instantwatch.

    I?d be very surprised if the cancellation doesn?t go through considering how fast I canceled it. As such I was thinking of reordering since I want to get the order by Friday and I was told by Walmart that it will take 48 hours for the order to show as canceled (which seems wrong since it?s suppose to deliver in 48 hours).

    Anyway my understanding is that the instantwatch will be revoked if the order is canceled or returned. My question is what happens if I purchase the video again (presumably getting another instantwatch) and then the first order cancels, removing the instantwatch? Will the videos still be on my account?
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    #2
    I'd be more surprised if your order got cancelled. Trust me, I and many others have tried to cancel orders from Walmart.com and always end up with our orders. I'm almost positive there's no actual way to have your order canceled by them and I've tried every way so if you re-order you'll just end up with two sets.

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      #3
      I got an email that the instawatch video was removed from my account because the item was returned. The order is still showing as ?pending? though.

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        #4
        Originally posted by Chedwiggen View Post
        I'd be more surprised if your order got cancelled. Trust me, I and many others have tried to cancel orders from Walmart.com and always end up with our orders. I'm almost positive there's no actual way to have your order canceled by them and I've tried every way so if you re-order you'll just end up with two sets.
        This is true. The only thing you can do is return the item after you get it. I don't order from Walmart.com unless I'm going to go pick it up immediately at the store.

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          #5
          Originally posted by lujan View Post

          This is true. The only thing you can do is return the item after you get it. I don't order from Walmart.com unless I'm going to go pick it up immediately at the store.

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          Well as I mentioned, Walmart already remove the InstantWatch video, claiming I've returned the item to the store. The order is still in the "pending" state and it's supposed to be delivered on Friday. I can't see how they can't cancel it at this point since they already canceled the InstantWatch video.

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            #6
            I had an order I wanted to cancel once so I clicked the cancel order button, emailed them, called them, and online chatted with them and still got my order. Unless they recently changed things you're going to get that set in the mail. You'll either have to return it and re-order or try and chat with them and see if there is anything they can do.

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              #7
              Originally posted by Morac View Post

              Well as I mentioned, Walmart already remove the InstantWatch video, claiming I've returned the item to the store. The order is still in the "pending" state and it's supposed to be delivered on Friday. I can't see how they can't cancel it at this point since they already canceled the InstantWatch video.
              Regardless of it saying "pending", you can still return it in person. It will be a "return" and not a cancellation. I've done this in the past and Vudu and Walmart still work as two separate companies even after Walmart has owned Vudu for 9 years. You can still buy it again if you cancelled by accident.

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                #8
                My order just canceled so my initial question still stands. If I re-order will the instantwatch get added back to my Vudu account?

                Maybe I?ll just see it Best Buy price matches Wal-Mart and bypass any potential issues.

                Comment

                  #9
                  I would suggest not re-ordering until after this situation is fully dealt with or it could possibly mess up instawatch for your new set that you order.

                  Comment

                    #10
                    Originally posted by Morac View Post
                    My order just canceled so my initial question still stands. If I re-order will the instantwatch get added back to my Vudu account?

                    Maybe I?ll just see it Best Buy price matches Wal-Mart and bypass any potential issues.
                    If you got instawatch the first time you should get it again when you reorder. The only thing you would probably have to worry about is if they sent you the other set as well and you had to return it, that could mess up your new instawatch from the reorder.

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