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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Terms of Use - User Comments, Feedback, Reviews, Submissions

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NEW ONLINE IW TITLES BROKEN SINCE JUNE 28: In-Store IW Works. Online IW Does Not.

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    NEW ONLINE IW TITLES BROKEN SINCE JUNE 28: In-Store IW Works. Online IW Does Not.

    I'm going to post the known list here. Please fix?

    (Confirmed as Working In-Store, and Not Working Online):

    All I Want for Christmas (1991)
    Anna (2019)
    Annabelle Comes Home (2019)
    Apocalypse Now: Final Cut (2001)
    The Banana Splits Movie (2019)
    Batman: Hush (2019)
    The Big Bang Theory all seasons
    Booksmart (2019)
    Bottom of the 9th (2019) (and only gives SD)
    Brightburn (2019)
    Casino (1995)
    A Charlie Brown Christmas (Deluxe Edition) (1965)
    Child's Play (2019)
    The Command (2019)
    Constantine: City of Demons (2018)
    The Curse of La Llorona (2019)
    A Dog's Journey (2019)
    The Dukes of Hazzard: Season 1 (1979)
    El Chicano (2019)
    Freedom Fighters: The Ray (2018)
    The Fresh Prince of Bel-Air: Season 1 (1990)
    Furie (2019)
    Gilligan's Island: The Complete First Season (1964)
    Godzilla: King of the Monsters (2019)
    Green Book (2018)
    Hellboy (2019)
    The Hustle (2019)
    Isn't It Romantic (2019)
    John Wick: Chapter 3 - Parabellum (2019
    Killers Anonymous (2019)
    Kung Fu League (2019)
    LEGO DC: Batman: Family Matters (2019)
    Ma (2019)
    Mama's Family: Season 1 (1983)
    Master Z: Ip Man Legacy (2019)
    Men in Black: International (2019)
    The Mustang (2019)
    Paterno (2018)
    PAW Patrol: Ready, Race, Rescue (2019)
    Pokemon Detective Pikachu (2019)
    Poms (2019)
    Project Ithaca (2019)
    Rocketman (2019)
    Scooby-Doo! And the Curse of the 13th Ghost (2019)
    The Secret Life of Pets 2 (2019)
    Shadow (2019)
    Shaft (2019)
    Spiderman: Far From Home (2019)
    The Tracker (2019)
    True Detective: Season 3 (2019)
    UglyDolls (2019)
    The Walking Dead: Season 9 (2018)
    The Waltons: Season 1 (1972)
    X-Men : Dark Phoenix (2019)

    Also - WALMART hasn't updated this link in ... well ... a long time. "New" IW shouldn't include FENCES or WONDER WOMAN

    https://www.walmart.com/browse/movie...age=1&sort=new
    Last edited by Rex Strother; 09-05-2019, 08:02 AM.

    #2
    Added ISN'T IT ROMANTIC - same issue.

    Comment


      #3
      Second Act is the opposite. IW works online but not in store.

      Comment


        #4
        It seems like a lot of newer movies that will be coming out soon that normally would be Instawatch, like Ugly Dolls, don't appear to be working. Don't know if they just aren't set up for Instawatch yet or if maybe there's a bigger issue considering movies that have come out like The Mustang work in store but not online.

        Comment


          #5
          Wasn't go to, but def. am not ordering until fixed, holding off.

          Comment


            #6
            Let me also add - BIG BANG THEORY SEASONS 8 and 9 are not working for ONLINE INSTAWATCH. They work if purchased in-store, but not online.

            Comment


              #7
              These all work, we can see the redemptions on our side.

              Comment


                #8
                As I understand it, people are saying they order online but don't get the Instawatch logo or email and nothing shows up in their account. Do these discs only work in store and not online? Or is this a Walmart.com issue and outside Vudu's jurisdiction so to speak?

                Comment


                  #9
                  Hi
                  im not sure if this account isn't linked to my correct email address but my vudu account is josephpalmieri80@gmail.com as well as this is my email
                  I no longer use the aquaguard email in case you contact me direct

                  i purchased
                  fast color ,
                  the mustang,
                  a private war
                  Batman vs Harley Quinn
                  freedom fighters the ray
                  and
                  Constantine city of demons
                  on blu ray on Walmart.com but did not get IW

                  some other titles (that I can think of)
                  teen spirit
                  best of friends
                  Public
                  beach bum
                  and
                  can you ever forgive me ?

                  Have not been added either but I think they aren't IW at this time?
                  Last edited by aquaguard21@me.com; 07-19-2019, 01:33 PM.

                  Comment


                    #10
                    I wish there was a good accurate list of what is Instawatch online and in store. Searching on walmart.com isn't very helpful. When I buy from walmart.com and in store it is actually a great surprise as to what is Instawatch. Yet my most recent online order produced zero titles.

                    Next Avengers
                    Man Who Knew Too Little
                    Hulk Vs
                    Planet Hulk

                    are not Instawatch online.

                    I had hoped that Second Act was Instawatch in store only to read in a post it was Online only.

                    At least sometimes in store there is a sticker on the disc or shelf tag which indicates that it is Instawatch.

                    Comment


                      #11
                      This was an issue before and you guys got it got fixed - [see closed thread link below].

                      Some in-store IW gets enabled, but the online version does not.

                      Could you reach out to Walmart again and get it fixed again?

                      If someone at VUDU could try "purchasing" one of the titles listed as at issue from Walmart.com into a test account, you'd see the issue we mention.

                      https://forum.vudu.com/forum/vudu/ge...ut-a-month-now

                      Comment


                        #12
                        Rex, there is no issue with "enabling" IW for online purchases, there is no distinction between the both.

                        Comment


                          #13
                          Originally posted by FelipeF View Post
                          Rex, there is no issue with "enabling" IW for online purchases, there is no distinction between the both.
                          Maybe it's an issue with Walmart's website then? I've heard Shazam! works in store but isn't working online. Felipe, if you can, could you please test a movie that was added to Instawatch in the past week or two and see if it actually works when ordering it through Walmart.com?

                          Comment


                            #14
                            Lots of titles with IW have issues. Either they work in store and not online, or online and not in store. It's why so many will cancel their orders and go the second route in hopes of getting their IW. I for one don't buy anything until my friends test them out and confirm which is working.

                            Comment


                              #15
                              Originally posted by Wasteland View Post
                              Lots of titles with IW have issues. Either they work in store and not online, or online and not in store. It's why so many will cancel their orders and go the second route in hopes of getting their IW. I for one don't buy anything until my friends test them out and confirm which is working.
                              Older titles can be hit or miss but newer released movies have a fairly good track record of working both in store and online.

                              Comment

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