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STAR TREK:BEYOND OF STAR TREK TRILOGY NOT REDEEMING 4K

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  • FelipeF
    replied
    We have tested this several times, it redeems HDX.

    Leave a comment:


  • Rex Strother
    replied
    To be clear - it's not redeeming at ALL. Not SD, not HD, not 4K. Not at all. Please fix.

    Leave a comment:


  • Kallore
    replied
    Originally posted by FelipeF View Post
    The studio has stated that this title is not to be setup for 4k redemption for whatever reason.
    FelipeF, if that were true, then it wouldn't redeem 4K elsewhere, which it does. This is more likely an error on Vudu's end (once again) as Vudu had a short time promotion for Star Trek Beyond in 4K with VIZIO and when they shut that down seems to have locked up or screwed up any future 4K redeem for it.
    Please stop passing the blame and get your company to properly fix, at least some, of the issues that keep increasing by the minute with the closure of Ultraviolet.

    Leave a comment:


  • DETROIT
    replied
    Originally posted by FelipeF View Post
    The studio has stated that this title is not to be setup for 4k redemption for whatever reason.
    ok thank you but the code is not redeeming at all

    Leave a comment:


  • FelipeF
    replied
    The studio has stated that this title is not to be setup for 4k redemption for whatever reason.

    Leave a comment:


  • DETROIT
    replied
    Vudu??????

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  • xxxsdesdexxx
    replied
    I'm also still waiting to redeem. It just keeps throwing a "Something's not right" error for the 4K code from the Kelvin 4K release.

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  • Bo Gustafson
    replied
    Still waiting on a resolution for this

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  • Bo Gustafson
    replied
    Confirmed. Same problem with my Beyond code from the new Kelvin Timeline trilogy set. "SOMETHING IS NOT RIGHT"

    Leave a comment:


  • Rex Strother
    replied
    The 4K code does not redeem at all at VUDU. It throws a "SOMETHING IS NOT RIGHT" error code. It doesn't even redeem incorrectly as HD.

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  • DETROIT
    replied
    That would explain why Paramount won't issue replacement codes for Star Trek Beyond from their 4K disc. They did for the other 2, not this one. I'll hold off on buying the new set until these redeem.

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  • STAR TREK:BEYOND OF STAR TREK TRILOGY NOT REDEEMING 4K

    The new 4K STAR TREK TRILOGY, one code doesn't redeem 4K at VUDU (it does at iTunes, but it's not MA, so that doesn't help)

    The other two codes DO redeem 4K at VUDU

    STAR TREK and STAR TREK DARKNESS both redeem 4K at VUDU from code.

    STAR TREK BEYOND does not redeem 4K at VUDU. Code throws an error.

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