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LG OLED65C9 Vudu App - NOT STREAMING

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    LG OLED65C9 Vudu App - NOT STREAMING

    After two weeks of use my Vudu app on my LG TV stopped streaming. I have reported this issue to your support and we went through all the troubleshooting steps. Also used port forwarding as per their recommendation. I submitted all sorts of traceroute info last night and have heard NOTHING... When will we get this fixed?

    #2
    Originally posted by radamo View Post
    After two weeks of use my Vudu app on my LG TV stopped streaming. I have reported this issue to your support and we went through all the troubleshooting steps. Also used port forwarding as per their recommendation. I submitted all sorts of traceroute info last night and have heard NOTHING... When will we get this fixed?
    I also have the C9 and was having the same problem but I was able to fix it by changing the location:

    Under "Settings", choose "General" and then "Location" and change it from "Set Automatically" to "United States". Hopefully this helps!

    284 UHD
    814 HDX
    3 SD

    Comment


      #3
      Originally posted by lujan View Post

      I also have the C9 and was having the same problem but I was able to fix it by changing the location:

      Under "Settings", choose "General" and then "Location" and change it from "Set Automatically" to "United States". Hopefully this helps!

      284 UHD
      814 HDX
      3 SD
      I will check that.. seems too simple though... :-D

      Comment


        #4
        Also interesting to note that VUDU support requested my traceroute info which I sent earlier in the week (Monday) and I still have not heard a WORD from them. Not impressed.

        Comment


          #5
          Originally posted by radamo View Post

          I will check that.. seems too simple though... :-D
          Don't bother it doesn't seem to last long. I tried again just yesterday and I kept getting the spinning circle and then asking me if I want to change from UHD to HD. I have a fast connection and don't have any issues with the other streaming providers, just Vudu.

          284 UHD
          815 HDX
          3 SD

          Comment


            #6
            Originally posted by lujan View Post

            Don't bother it doesn't seem to last long. I tried again just yesterday and I kept getting the spinning circle and then asking me if I want to change from UHD to HD. I have a fast connection and don't have any issues with the other streaming providers, just Vudu.

            284 UHD
            815 HDX
            3 SD
            Setting the port forwarding seems to have helped. But I haven?t tried again today... Seems very odd. I too have a fast connection (400Mb) and NO issues with any other online service.

            Comment


              #7
              Originally posted by radamo View Post

              Setting the port forwarding seems to have helped. But I haven?t tried again today... Seems very odd. I too have a fast connection (400Mb) and NO issues with any other online service.
              I can try it but not sure what you mean by "setting the port forwarding..."?

              285 UHD
              815 HDX
              3 SD

              Comment


                #8
                Lujan,
                Did you get this working?

                Comment


                  #9
                  Originally posted by radamo View Post
                  Lujan,
                  Did you get this working?
                  I haven't tried it in a while but l will let you know when I do. There are so many other devices available for Vudu that it's not high on my priority list.

                  286 UHD
                  820 HDX
                  3 SD

                  Comment

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