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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Orange "SALE" banners

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    The orange banner display bug is still 100% present in the Android app version and very frustrating. It effects both sale items and free to watch items.
    I have attached two files - one is a screencap from the Android Vudu app and the other from Vudu on Chrome on the same device. Both from my wishist. And take about one minute apart.

    Look in particular at 'Seems like Old Times' and 'Seduced and Abandoned' - on the app you will see they are listed as SALE on Chrome they are correctly not marked as they were not on sale.

    I also have Star Trek Discovery and for example on the app it was marked 'FREE WITH ADS' which it was not of course.

    Very frustrating to deal with.

    Please fix this issue ASAP.
    Attached Files


      Sadly still an issue on every platform: ios/computer browsers. It sadly seems to be how Vudu wants to have things - sale banners that are less friendly/helpful than their predecessor. It seems to fall in line with their wish list that is in random order then the titles mix up/change as you scroll through. Pretty soon the entire website will no longer be user friendly. Guessing the potential boost in sales for having things working in a logical and user friendly manner isn?t much of a concern for Vudu...must be nice!


        I'd just like to agree with a lot of the posters above me. I logged in today and saw the sales of the week. I then clicked on a few to see prices and realized they aren't really on sale, at least previously you can see the price at the outset and get a feel if any hit my price point. If you think I'm clicking on all of those to see the price you're nuts, I just logged out. I won't be back very much unless I'm looking for a specific title. Good luck getting your customers to frequent the site like they used to if you ever get around to fixing it.


 all things holy...fix or get rid of the "orange sale" banners!!!

          I want to spend some money on Vudu!! Hmmm, what to buy, Life of Pets 2 might be good, Godzilla: KotM is pre-ordered, MIB International?? Wait, 80's movie sale?!? I LOVE THE 80S!!!! Great there's an ACTION ICONS sale too....wait 240 movies in the 6.99 section, I've got around 2100 movies and these all have orange sale banners. Uh, I've got that one, and that one, and that one, that one, yeah, that one too....darn, this is taking too long. I've got better things to do.



            Originally posted by FelipeF View Post
            Thanks for the feedback, we are looking into this now.
            Been over a month & these are still a mess. As commented numerous times, we need the sale prices to show in the banners (as they did for 10 years), and we need them to disappear on owned titles. Any updates?


              6 months later & this is still a problem.


                Originally posted by mrewster View Post
                6 months later & this is still a problem.
                We all feel the pain on this one, been going on so long now I bet everyone just ignores those banners all together.