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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Orange "SALE" banners

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    #31
    The orange banner display bug is still 100% present in the Android app version and very frustrating. It effects both sale items and free to watch items.
    I have attached two files - one is a screencap from the Android Vudu app and the other from Vudu on Chrome on the same device. Both from my wishist. And take about one minute apart.

    Look in particular at 'Seems like Old Times' and 'Seduced and Abandoned' - on the app you will see they are listed as SALE on Chrome they are correctly not marked as they were not on sale.

    I also have Star Trek Discovery and for example on the app it was marked 'FREE WITH ADS' which it was not of course.

    Very frustrating to deal with.

    Please fix this issue ASAP.
    Attached Files

    Comment


      #32
      Sadly still an issue on every platform: ios/computer browsers. It sadly seems to be how Vudu wants to have things - sale banners that are less friendly/helpful than their predecessor. It seems to fall in line with their wish list that is in random order then the titles mix up/change as you scroll through. Pretty soon the entire website will no longer be user friendly. Guessing the potential boost in sales for having things working in a logical and user friendly manner isn?t much of a concern for Vudu...must be nice!

      Comment


        #33
        I'd just like to agree with a lot of the posters above me. I logged in today and saw the sales of the week. I then clicked on a few to see prices and realized they aren't really on sale, at least previously you can see the price at the outset and get a feel if any hit my price point. If you think I'm clicking on all of those to see the price you're nuts, I just logged out. I won't be back very much unless I'm looking for a specific title. Good luck getting your customers to frequent the site like they used to if you ever get around to fixing it.

        Comment


          #34
          Please...by all things holy...fix or get rid of the "orange sale" banners!!!

          I want to spend some money on Vudu!! Hmmm, what to buy, Life of Pets 2 might be good, Godzilla: KotM is pre-ordered, MIB International?? Wait, 80's movie sale?!? I LOVE THE 80S!!!! Great there's an ACTION ICONS sale too....wait 240 movies in the 6.99 section, I've got around 2100 movies and these all have orange sale banners. Uh, I've got that one, and that one, and that one, that one, yeah, that one too....darn, this is taking too long. I've got better things to do.

          PLEASE, PLEASE, PLEASE FIX OR REMOVE THIS FEATURE!! IF IT WAS INTENDED TO INCREASE SALES, IT IS HAVING THE OPPOSITE EFFECT!!! In my case it is, anyway.

          Comment


            #35
            Originally posted by FelipeF View Post
            Thanks for the feedback, we are looking into this now.
            Been over a month & these are still a mess. As commented numerous times, we need the sale prices to show in the banners (as they did for 10 years), and we need them to disappear on owned titles. Any updates?

            Comment


              #36
              6 months later & this is still a problem.

              Comment


                #37
                Originally posted by mrewster View Post
                6 months later & this is still a problem.
                We all feel the pain on this one, been going on so long now I bet everyone just ignores those banners all together.

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