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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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What should I do with my unused Ultraviolet codes?

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    What should I do with my unused Ultraviolet codes?

    I was very ironically late to the game on this by only ONE DAY. Here it is August first, and I'm trying to redeem an Ultraviolet code only to find out that it's gone. I read online that VUDU was going to allow redemption of unused Ultraviolet codes, but it's not working. Does anyone know if this is going to be the case? Should I hold on to these codes? Toss them? Help?

    Don't toss them yet. UV's closing has no effect on whether the codes are still redeemable or not, only that they will not receive UV rights when redeemed. You didn't mention what movie(s) you were trying to redeem but it's possible that the studio has expired the code, gone bankrupt, or Vudu's redemption process is broken for the title you attempted. I would visit the Movies Anywhere site while signed out to check if the code(s) are still valid. There are better experts around that might chime in on the topic though.


      You can also sign out of Vudu to test whether the codes are still valid. If you are asked to log in then the code is valid, but don't log in unless you want to redeem the code.


        Those codes should still redeem on vudu to own only on Vudu.


          Everything I write in this post is for the situation where a code does not redeem at VUDU.

          Search for the title on VUDU and it will be marked if that title is MA or not.

          ​​​​If the title is MA and the code does not work on VUDU, you can attempt to redeem via MA or another MA provider. In that case the title will flow into VUDU via MA. If you find that the code still doesn't work, then you can reach out to the studios for potential replacement code.

          If the title is not listed as MA and the code does not work on VUDU, then you have a couple choices because that code will be locked at the provider to which you redeem the code. You can attempt to redeem the code on one of the other MA providers which will limit the title to that provider. If the code still doesn't work or you want the title in VUDU, you can reach out to the studio who distributes the movie and request a replacement code.

          Keep in mind if reaching out to the Studio for either of these scenarios, it will be best to have every title you need from a studio in your request as they often only provide a one time courtesy. In addition, you likely will have to provide pictures of your discs, disc cases, and inserts.