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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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"Big Red One", "The Lookout" Purchase HDX, Stream is only SD

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    "Big Red One", "The Lookout" Purchase HDX, Stream is only SD

    I was excited to see these two titles available to purchase in HDX format, but upon converting my DVD & Bluray to HDX (which I've been waiting to do for a long time) I was disappointed to see that they only stream SD. Is this some sort of mistake? Will the proper stream be provided?

    This is evident on PC & TV.

    #2
    Which version of The Lookout are you referring to?

    Comment


      #3
      The lookout is streaming in HDX for me. The Big Red One doesn't. It throws an error right away when trying to stream in HDX.

      Comment


        #4
        Originally posted by FelipeF View Post
        Which version of The Lookout are you referring to?
        https://www.vudu.com/content/movies/...Lookout/130836

        Comment


          #5
          "Candyman" is doing the same. Purchased in HDX via Disc to Digital and only playing back in SD. Very frustrating.

          Comment


            #6
            I can stream HDX just fine, check again.

            Comment


              #7
              Originally posted by FelipeF View Post

              I can stream HDX just fine, check again.
              Streams HDX, Thanks. Any word on The Big Red One?

              Comment


                #8
                Originally posted by FelipeF View Post

                I can stream HDX just fine, check again.

                The Big Red One now streams in HDX. Thank you FelipeF . Here are some more movies that are currently streaming in SD below. Can the below please be fixed as well?

                Damnation Alley (1997)
                The Haunting (1963)
                Outland (1981)
                Paparazzi (2004)

                Comment


                  #9
                  Originally posted by MrGoonzilla View Post
                  "Candyman" is doing the same. Purchased in HDX via Disc to Digital and only playing back in SD. Very frustrating.
                  HDX will be available later today for Candyman.

                  Comment


                    #10
                    Originally posted by FelipeF View Post

                    HDX will be available later today for Candyman.
                    Displays error when trying to play HDX. Same for Outland.

                    Comment


                      #11
                      Originally posted by FelipeF View Post

                      HDX will be available later today for Candyman.
                      FelipeF

                      Can you please have the below looked at as well? They stream in SD only.

                      Damnation Alley (1997)
                      The Haunting (1963)
                      Outland (1981)
                      Paparazzi (2004)

                      Comment


                        #12
                        Originally posted by mrewster View Post

                        Displays error when trying to play HDX. Same for Outland.
                        What's the situation with Candyman, Felipe? As of this evening it shows as playing in SD-only on my computer / desktop, but shows as HDX when streaming through my PS4.

                        Comment


                          #13
                          Originally posted by FelipeF View Post

                          HDX will be available later today for Candyman.
                          What's the scoop? Been a week & still SD.

                          Outland and the others mentioned above are available to purchase/convert in HDX, but still only SD stream.

                          Comment


                            #14
                            While we're talking about Candyman (which appears to be fixed now), when you click on the icon to open the page with movie details, why is the background image a screen capture from the movie Max Dugan Returns? Jason Robards, Matthew Broderick, and Marsha Mason most definitely weren't in Candyman. This needs to be corrected. Talk about being radically out of place...

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