Bond collection

[mike1sc]

I admire both of you trying to respond in the appropriate manner. Look, I have over 360 4K movies, each one of them purchased new. In addition, I have purchased more than 15 4K Disk+Digital movies from Vudu. This is not my first rodeo. For anyone collecting both a physical disk collection and a digital library have learned how to use the various tools available. Where my frustration comes from as it relates to Vudu, is that it gives the appearance, whether it is factual or not, that Vudu is enhancing the revenue stream. By dragging their feet just a bit allows that to happen.

It just gets old when my list gets longer and longer of movies I purchased at the 4K level and I can only get HDX digitally, and my patience was exhausted when the rope-a-dope was done with the Daniel Craig movie, whether it was intentional or not. My question is why do we have to keep revisiting this....did Vudu not remember what day the Daniel Craig Collection was being released? And it is sad there is not a procedure in place that I can not clear up my own library other than spending another $745.00 on what it would take for the 49 or 53 or whatever the total is now to get those movies to the level I purchased them at in the first place. Really?

[colbyw]

I disagree. You should be redeeming on a provider as opposed to MA whenever it is possible (4ksheet.com will tell you where it can be redeemed safely). If something happened to your MA account you would lose those movies in the connected providers, but if you are redeeming your codes on Vudu, FN, iTunes, etc. - you can just create a new MA account and connect your providers to that account and your movies will port out of provider where redeemed then through MA to all connected providers.

But, more importantly - how is the Daniel Craig Bond Collection UHD not enabled on Vudu yet? The code does not redeem on any other provider. I was getting my hopes up when Quantum of Solace had UHD enabled - then nothing. No Vudu responses to this post either...

[gamescan]

We are over three years into this process and 3 years ago that may have been an appropriate answer. If it just happened every now and then, it would be ok. But how about 49 times it has happened to me.

I'm not making a judgment about Vudu policies. I'm just making the observation, that if you have a 4K code and it is MA, you should be redeeming at MA and not Vudu. If it's not MA, check that it is a 4K code (some of the titles you list came with HD codes according to FelipeF and that is a studio decision) and if Vudu has the 4K content before redeeming.

As you say, it's been three years. I wouldn't expect anything to suddenly change.

[mike1sc]

UHD codes only correctly redeem at Vudu if:
* The studio made it a UHD code
* Vudu has the content in UHD

If you redeem a UHD code at Vudu and Vudu only has the content in HDX, you only get HDX.

You can work around this with Movies Anywhere titles by redeeming at Movies Anywhere directly (and letting it port to Vudu), but for non MA titles you need to make sure that Vudu offers the title/s in UHD before redeeming a UHD code.

OK, So what does that mean about Vudu when I redeem at MA and it redeems at the UHD level, and Vudu only gives HDX. Are you trying to sell that it doesn't look just a bit inappropriate? I can live with a movie that doesn't transfer at the UHD level, but when it does at other retailers and Vudu miraculously comes up with a UHD redemption after I have already redeemed the movie, and then shrugs their shoulders when I try to get it corrected...well, that smells. We are over three years into this process and 3 years ago that may have been an appropriate answer. If it just happened every now and then, it would be ok. But how about 49 times it has happened to me.
Kingsman The Secret Service
Expendables 2
The Martian (Extended)
John Wick 1
Snitch
TMNT Out of Shadows
Dredd
Hidden Figures
Mechanic Resurrection
Prometheus
Deadpool
Red
Pirates: DMTNT
Emoji Movie
War Planet of the Apes
Lincoln Lawyer
Dawn Planet of the Apes
Rise Planet of the Apes
Cars 3
Lego Movie
A Few Good Men
Wild
Transforners Age of Dis
Transformers Revenge of the Fallen
Star Trek Into Darkness
Star Trek Beyond
Warrior
Transformers
Star Trek
Kingsman Golden Circle
Maze Runner
Scorch Trials
Hell or High Water
3 Billboards
Now You See Me
Murder on Orient
Shape of Water
Greatest Showman
Die Hard
Death Cure
Source Code
Red Sparrow
The Punisher
Punisher War Zone
Live Free or Die Hard
Expendables 1
Passengers

In each case, I purchased the 4K movie, it redeemed at the HDX level, and then later Vudu offers the UHD level at an additional cost. Nothing wrong with that??.

[gamescan]

I swear this gets old after time and time and time again. I buy the damn Daniel Craig Collection. I redeem the collection on Vudu and it redeems HDX. Now I look today, less than a week after I redeemed this code, that Vudu is now offering the UHD level for Quantum of Solace for an additional $14.99?? Are you fricking kidding me? This has gotten completely out of control. I have 49 movies (53 if you count the Craig Collection) that I bought the 4K disks new, redeemed them at Vudu and they redeemed HDX, and then at some point, sometimes hours later, Vudu comes out and offers the UHD level for the movie I have already purchased, for an additional price. What the hell is going on here?

UHD codes only correctly redeem at Vudu if:
* The studio made it a UHD code
* Vudu has the content in UHD

If you redeem a UHD code at Vudu and Vudu only has the content in HDX, you only get HDX.

You can work around this with Movies Anywhere titles by redeeming at Movies Anywhere directly (and letting it port to Vudu), but for non MA titles you need to make sure that Vudu offers the title/s in UHD before redeeming a UHD code.

[mike1sc]

I swear this gets old after time and time and time again. I buy the damn Daniel Craig Collection. I redeem the collection on Vudu and it redeems HDX. Now I look today, less than a week after I redeemed this code, that Vudu is now offering the UHD level for Quantum of Solace for an additional $14.99?? Are you fricking kidding me? This has gotten completely out of control. I have 49 movies (53 if you count the Craig Collection) that I bought the 4K disks new, redeemed them at Vudu and they redeemed HDX, and then at some point, sometimes hours later, Vudu comes out and offers the UHD level for the movie I have already purchased, for an additional price. What the hell is going on here?

[jeremymc7]

Sure we only get the weakest of the Daniel Craig films in UHD. I was hoping to get any of the other 3 in UHD.

Unfortunately still waiting.

[soaptrail]

Vudu added Quantum of Solace UHD earlier today. 1 down, 3 more to go + the bundle redeem hopefully redeeming UHD after all the titles are added in UHD.

Sure we only get the weakest of the Daniel Craig films in UHD. I was hoping to get any of the other 3 in UHD.

[xxxsdesdexxx]

Vudu added Quantum of Solace UHD earlier today. 1 down, 3 more to go + the bundle redeem hopefully redeeming UHD after all the titles are added in UHD.

[jeremymc7]

Personally I'm waiting until they issue a complete 4K set which will happen eventually.

[colbyw]

This is getting ridiculous. This code is only redeemable on Vudu. There is a separate HD code included with the 4K code, but yet both redeem in HD. Why has there been no movement on this? This is pure laziness.

[DETROIT]

it would be nice

[diamond204]

I hope Vudu content team can contact MGM and request - a much faster avenue. And this should be a priority as the 4k Digital codes provided with the product only redeem at Vudu. Nice exclusive - but they NEED THE 4k FILES

[lujan]

Releasing 4K movies that do not redeem digitally at the 4K level is like Ford rolling a truck off the assembly line and sending it to the dealership for sale, without the engine installed. It seems crazy that after years of releasing 4K UHD movies, there continues to lack a standard that would prevent this from happening. This is just crazy.

I would call MGM and ask them what is happening...

356 UHD
778 HDX
3 SD

[mike1sc]

Releasing 4K movies that do not redeem digitally at the 4K level is like Ford rolling a truck off the assembly line and sending it to the dealership for sale, without the engine installed. It seems crazy that after years of releasing 4K UHD movies, there continues to lack a standard that would prevent this from happening. This is just crazy.