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It: Chapter 2 Disc+Digital Not Received

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    It: Chapter 2 Disc+Digital Not Received

    Has anyone else not received their UHD copy of It: Chapter 2 yet? I ordered the Disc+Digital weeks ago and still no tracking number or package.

    #2
    I received my UHD copy a couple days ago, but I had no way of tracking it either. There used to be a time when I would order disc + digital, receive a 'PROCESSING' message in my billing statement, then receive tracking information as soon as the product shipped. But now my status is completely blank whenever I make these kinds of purchases. VUDU's tracking system used to work like a charm but recently has been totally unreliable.

    Comment


      #3
      I received my 4K disc on Wednesday. I still don't have a tracking number or any notice that it was shipped.

      Comment


        #4
        Mine just arrived 2 days ago.

        Comment


          #5
          Still not gotten it here.

          Comment


            #6
            Does the new purchase history show tracking ID for this purchase? I ask because back in November when I order Disc+Digital copy of Fallen Angel no tracking ID was ever displayed--one day the package just arrived in the mail. But today after the website's revamp there is now a tracking ID now showing for the Fallen Angel purchase.

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              #7
              It's been a whole week and I still haven't received my copy, I've contacted them and basically got no answers. This is really bothering me, I every D2D purchased I've ever made, I've always received my physical copy by the Wednesday/Thursday after its initial Tuesday street date. Anyone else experiencing the same issue?

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                #8
                Originally posted by sankoni View Post
                Does the new purchase history show tracking ID for this purchase? I ask because back in November when I order Disc+Digital copy of Fallen Angel no tracking ID was ever displayed--one day the package just arrived in the mail. But today after the website's revamp there is now a tracking ID now showing for the Fallen Angel purchase.
                I just checked my billing history, and sure enough, the tracking information for IT 2 (Disc + Digital, UHD) is now available.

                Comment


                  #9
                  Still no resolution here. Customer service keeps giving me the run around saying it?s in Walmart?s hands. Yep f course, no way to get anyone from WM involved.

                  I?ve now disputed the charge through PayPal. This is asinine.

                  Will NEVER do D+D again!

                  Comment


                    #10
                    Originally posted by awp69 View Post
                    Still no resolution here. Customer service keeps giving me the run around saying it?s in Walmart?s hands. Yep f course, no way to get anyone from WM involved.

                    I?ve now disputed the charge through PayPal. This is asinine.

                    Will NEVER do D+D again!
                    Yeah, it's very inconsistent as to shipping and especially when trying to get customer support because Vudu says to call Walmart and Walmart says the opposite. I stay away from D + Digital myself.

                    380 UHD
                    769 HDX
                    3 SD

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