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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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It: Chapter 2 Disc+Digital Not Received

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    It: Chapter 2 Disc+Digital Not Received

    Has anyone else not received their UHD copy of It: Chapter 2 yet? I ordered the Disc+Digital weeks ago and still no tracking number or package.

    #2
    I received my UHD copy a couple days ago, but I had no way of tracking it either. There used to be a time when I would order disc + digital, receive a 'PROCESSING' message in my billing statement, then receive tracking information as soon as the product shipped. But now my status is completely blank whenever I make these kinds of purchases. VUDU's tracking system used to work like a charm but recently has been totally unreliable.

    Comment


      #3
      I received my 4K disc on Wednesday. I still don't have a tracking number or any notice that it was shipped.

      Comment


        #4
        Mine just arrived 2 days ago.

        Comment


          #5
          Still not gotten it here.

          Comment


            #6
            Does the new purchase history show tracking ID for this purchase? I ask because back in November when I order Disc+Digital copy of Fallen Angel no tracking ID was ever displayed--one day the package just arrived in the mail. But today after the website's revamp there is now a tracking ID now showing for the Fallen Angel purchase.

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              #7
              It's been a whole week and I still haven't received my copy, I've contacted them and basically got no answers. This is really bothering me, I every D2D purchased I've ever made, I've always received my physical copy by the Wednesday/Thursday after its initial Tuesday street date. Anyone else experiencing the same issue?

              Comment


                #8
                Originally posted by sankoni View Post
                Does the new purchase history show tracking ID for this purchase? I ask because back in November when I order Disc+Digital copy of Fallen Angel no tracking ID was ever displayed--one day the package just arrived in the mail. But today after the website's revamp there is now a tracking ID now showing for the Fallen Angel purchase.
                I just checked my billing history, and sure enough, the tracking information for IT 2 (Disc + Digital, UHD) is now available.

                Comment


                  #9
                  Still no resolution here. Customer service keeps giving me the run around saying it?s in Walmart?s hands. Yep f course, no way to get anyone from WM involved.

                  I?ve now disputed the charge through PayPal. This is asinine.

                  Will NEVER do D+D again!

                  Comment


                    #10
                    Originally posted by awp69 View Post
                    Still no resolution here. Customer service keeps giving me the run around saying it?s in Walmart?s hands. Yep f course, no way to get anyone from WM involved.

                    I?ve now disputed the charge through PayPal. This is asinine.

                    Will NEVER do D+D again!
                    Yeah, it's very inconsistent as to shipping and especially when trying to get customer support because Vudu says to call Walmart and Walmart says the opposite. I stay away from D + Digital myself.

                    380 UHD
                    769 HDX
                    3 SD

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