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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
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UHD

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    UHD

    I rented my first movie in UHD Joker & it worked great but now when I try to buy or rent in UHD it says my device is not set up for UHD but it worked with the movie Joker . I?ve checked my internet speeds connection speed (Download) is anywhere from 500 Mbps to 700 Mbps & upload is 84.3 Mbps .Im on a 4K PS4pro & a Toshiba 4K Tv .
    Hoping someone can give me a tip on where to trouble shoot from here any help would be greatly appreciated .

    #2
    PS4 Pro is not in the 4k supported devices list. Last time I tried on my PS4Pro, it was 1080p only.

    Get yourself one of these devices :

    4K Ultra HD + HDR Playback
    • Apple TV 4K - app version 1.1.1 or later (set default playback quality to UHD)
    • Sony 4K TVs (2016 onward) with the Vudu Android TV app v4.2 and higher
    • Google Chromecast Ultra
    • LG UHD, Super UHD and OLED TVs (from 2016 onward)
    • Nvidia Shield TV
    • Philips 5000, 6000 Series 4K TVs
    • Philips Blu-ray Disc Player 2018 BDP7303/F7
    • Roku 4K TVs with HDR support (e.g. TCL P & C-Series)
    • Roku Streaming Stick+, Premiere+, Ultra
    • Samsung KU, KS, Q, MU, and NU (NU71XX and higher) Series 4K TVs
    • Samsung Blu-ray Disc Player UBD-M9500
    • Sony UBP-X700
    • Tivo Bolt (2015 TCD849000)<= New!
    • VIZIO Smartcast P & M-Series 4K TVs (2016 onward)
    • Xbox One S, One X

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