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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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Free WB UHD UPGRADES

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    #31
    Originally posted by sankoni View Post

    Will we still have the option to purchase UHD for a movie that has been upgraded? Can this be made possible?
    You could still buy the UHD version at another streaming vendor since it won't port even if you can't on Vudu.

    389 UHD
    765 HDX
    3 SD

    Comment


      #32
      Originally posted by lujan View Post

      You could still buy the UHD version at another streaming vendor since it won't port even if you can't on Vudu.

      389 UHD
      765 HDX
      3 SD
      But, if you already own it and it's MA, then you own it on the other vendor, which doesn't let you purchase an upgrade. You will be stuck with HD on MA and every other vendor.

      Comment


        #33
        Originally posted by JohnA View Post
        Hello folks. Just some clarification. Not porting to MA is a license restriction on Vudu UHD upgrades. Much like when iTunes upgraded their customers to UHD, those UHD copies didn't port to MA. Unfortunately, there isn't much we can do on that front.
        Can you leave a purchase option for the license then? UHD upgrades are nice, but you are going to lose sales from people wanting to buy the UHD license for Movies Anywhere. I know I would stop purchasing at Vudu if these UHD upgrades prevent us from receiving an UHD license when content randomly goes 4K. It is one of the best features Vudu has had compared to other retailers, not preventing us from upgrading our Movies Anywhere licenses.

        Comment


          #34
          Originally posted by quackman View Post

          But, if you already own it and it's MA, then you own it on the other vendor, which doesn't let you purchase an upgrade. You will be stuck with HD on MA and every other vendor.
          There are ways around that. For instance there is way to buy UHD on FandangoNow even if you already have the HD version showing up there.

          389 UHD
          765 HDX
          3 SD

          Comment


            #35
            Originally posted by lujan View Post

            There are ways around that. For instance there is way to buy UHD on FandangoNow even if you already have the HD version showing up there.

            389 UHD
            765 HDX
            3 SD
            It's not a supported feature there though and more of a hack that can go away. Vudus upgrades are simple and fully supported.

            Also from Vudus perspective why would they want to lose potential sales to a competitor over free upgrades?

            Comment


              #36
              Originally posted by diamond204 View Post

              It's not a supported feature there though and more of a hack that can go away. Vudus upgrades are simple and fully supported.

              Also from Vudus perspective why would they want to lose potential sales to a competitor over free upgrades?
              True, I hope they make it easier for us to do that than other streaming vendors do...

              389 UHD
              765 HDX
              3 SD

              Comment


                #37
                Take the dollars that were going to be spent for those WB upgrades and put towards the physical media of said titles when they become available and for sale. Redeem the codes at MA and now you have your UHD titles ANYWHERE and everywhere you want them plus a disc to boot. My plans moving forward. (LONG LIVE PHYSICAL MEDIA!!!)

                Comment


                  #38
                  Originally posted by JohnA View Post
                  Hello folks. Just some clarification. Not porting to MA is a license restriction on Vudu UHD upgrades. Much like when iTunes upgraded their customers to UHD, those UHD copies didn't port to MA. Unfortunately, there isn't much we can do on that front.
                  Thanks for this information John. I hope Vudu can clarify the title ownership text with these free Upgrades to represent what they actually are.

                  Something like:

                  'YOU OWN HDX. PLAYBACK UPGRADED TO UHD in VUDU.'

                  And then keep the purchase button for UHD available as if the title was owned it would port out into Movies Anywhere, yes?

                  Comment


                    #39
                    Originally posted by rdawg View Post
                    Take the dollars that were going to be spent for those WB upgrades and put towards the physical media of said titles when they become available and for sale. Redeem the codes at MA and now you have your UHD titles ANYWHERE and everywhere you want them plus a disc to boot. My plans moving forward. (LONG LIVE PHYSICAL MEDIA!!!)
                    Not all content is released in UHD on disc, there are so many lately that I could list that are UHD only through the digital release. Codes from the Blu-ray version would likely only provide HD code redemption, with a few exceptions. That plan may work for you, but digital is the way to go for those that want HD or UHD content whenever possible. Even TV series are getting DVD only releases lately.

                    Comment


                      #40
                      Originally posted by sankoni View Post

                      Will we still have the option to purchase UHD for a movie that has been upgraded? Can this be made possible?
                      I'm sure there will be an easy work around.

                      Just open a vudu support ticket. Explain that you need the title removed from your library and why. Since the free UHD rights are from vudu, having vudu remove the title is good enough even if it re-imports from MA. You might have to go back and forth with support several times while they verify and reverify that you really want the title removed. Then a quadruple confirmation that you really REALLY want the title removed. It might take a week or two. Hopefully the sale on the UHD version didn't end in the meanwhile. Then simply repurchase the UHD version of the film. Like I said: easy!

                      Comment


                        #41
                        Originally posted by qazzaq View Post

                        I'm sure there will be an easy work around.

                        Just open a vudu support ticket. Explain that you need the title removed from your library and why. Since the free UHD rights are from vudu, having vudu remove the title is good enough even if it re-imports from MA. You might have to go back and forth with support several times while they verify and reverify that you really want the title removed. Then a quadruple confirmation that you really REALLY want the title removed. It might take a week or two. Hopefully the sale on the UHD version didn't end in the meanwhile. Then simply repurchase the UHD version of the film. Like I said: easy!
                        ummmm exactly

                        Comment


                          #42
                          Speaking of format upgrade, do you plan to upgrade your original "Editor's Choice Set (Bundle)", at least from SD to HD?

                          Comment


                            #43
                            Originally posted by diamond204 View Post

                            Thanks for this information John. I hope Vudu can clarify the title ownership text with these free Upgrades to represent what they actually are.

                            Something like:

                            'YOU OWN HDX. PLAYBACK UPGRADED TO UHD in VUDU.'

                            And then keep the purchase button for UHD available as if the title was owned it would port out into Movies Anywhere, yes?
                            This seems very reasonable and helpful to us customers. Let's hope VUDU does something like that.

                            Comment


                              #44
                              Originally posted by diamond204 View Post

                              Thanks for this information John. I hope Vudu can clarify the title ownership text with these free Upgrades to represent what they actually are.

                              Something like:

                              'YOU OWN HDX. PLAYBACK UPGRADED TO UHD in VUDU.'

                              And then keep the purchase button for UHD available as if the title was owned it would port out into Movies Anywhere, yes?
                              Yes! Probably just a pipe dream for us, but this is most definitely what Vudu should do!

                              Comment


                                #45
                                Originally posted by diamond204 View Post

                                Thanks for this information John. I hope Vudu can clarify the title ownership text with these free Upgrades to represent what they actually are.

                                Something like:

                                'YOU OWN HDX. PLAYBACK UPGRADED TO UHD in VUDU.'

                                And then keep the purchase button for UHD available as if the title was owned it would port out into Movies Anywhere, yes?
                                Yes, please. This would solve everything.

                                Comment

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