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The Witch 4K code redeems HDX and should redeem UHD

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    The Witch 4K code redeems HDX and should redeem UHD

    FelipeF Vudu just added The Witch in UHD but the 4K code redeems HDX. Can you look into getting it fixed? Thanks.

    #2
    Beat me to it - yes, redemption is set to HDX for UHD codes. Please fix.

    Comment


      #3
      I just saw this was added in UHD. Good thing I have check here before redeeming so my code did not get burnt. Vudu thanks for adding UHD for this title but please fix this redemption.

      Comment


        #4
        This is my first post here but I am on the same page with those above. I have been holding on to this code since I first purchased my disc and now it seems like it should be possible to get a 4K redeem out of this on Yet it is still redeeming HDX. if you guys can activate a such thing it would be greatly appreciated. Please help out.

        Comment


          #5
          Originally posted by Rex Strother View Post
          Beat me to it - yes, redemption is set to HDX for UHD codes. Please fix.
          What he said ☝️.

          Please fix.

          Comment


            #6
            Agreed. Please give us proper 4K code redemption.

            Comment


              #7
              FelipeF - been a week - any movement on this? To have a UHD code from a 4K disc deliver UHD redemption, not HDX?

              Note - it redeems UHD at FN. But of course, does not port across (not MA)

              Comment


                #8
                This is now set for UHD redemption for 4k disc codes.

                Comment


                  #9
                  Thank you FelipeF . I appreciate you taking the time to get this fixed during these difficult times.

                  Comment


                    #10
                    Originally posted by FelipeF View Post
                    This is now set for UHD redemption for 4k disc codes.
                    Felipe, any news on "The Daniel Craig" collection redeeming 4k from a 4k disc set?

                    417 UHD
                    760 HDX
                    3 SD

                    Comment


                      #11
                      Originally posted by FelipeF View Post
                      This is now set for UHD redemption for 4k disc codes.
                      Thank you so much, 1 down, 6 more to fix from Lionsgate.

                      Comment


                        #12
                        Originally posted by DETROIT View Post

                        Thank you so much, 1 down, 6 more to fix from Lionsgate.
                        Each title is subject to the studio allowing such redemptions. It's not a one for all kind of thing.

                        Comment


                          #13
                          Originally posted by FelipeF View Post

                          Each title is subject to the studio allowing such redemptions. It's not a one for all kind of thing.
                          I know, that studio is rough to deal with. HELLBOY ANIMATED BUNDLE - Hellboy: Blood & Iron (2007) & Hellboy: Sword of Storms (2006) has each title in UHD on Vudu but not the bundle, which the 4K code is for. Can this double feature be looked at/worked on next to get the bundle in UHD as well please? Thank you so much for the info and fix on this one, I'm just hoping for a fix on them all at some point.

                          Comment


                            #14
                            Originally posted by FelipeF View Post

                            Each title is subject to the studio allowing such redemptions. It's not a one for all kind of thing.
                            I called Fox (MGM) about the 4k redemption on "The Daniel Craig" collection and they told me Vudu has to add this collection in 4k and then the digital code will redeem in 4k. I guess I should have asked, "when is Vudu going to add this collection to their library in 4k"?

                            417 UHD
                            760 HDX
                            3 SD

                            Comment


                              #15
                              Originally posted by lujan View Post

                              I called Fox (MGM) about the 4k redemption on "The Daniel Craig" collection and they told me Vudu has to add this collection in 4k and then the digital code will redeem in 4k. I guess I should have asked, "when is Vudu going to add this collection to their library in 4k"?

                              417 UHD
                              760 HDX
                              3 SD
                              As soon as the studio gives us the permission to do so. We have direct communication with their content team when dealing with these issues. Not sure a customer care agent would have access to that kind of specific internal information.

                              Comment

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