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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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What is going on with Instawatch movies dissapearing

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    #31
    Originally posted by bestquality View Post

    Ha ha ha. I will presume this is a joke but just in case...

    The U.S. Supreme Court - you know, the final word on what the Constitution is and isn't - already found binding arbitration acceptable which is why most anti-consumer companies updated their terms to include it.

    All you need to do is show the receipts for your disc purchases to Vudu and I'm sure they'll correct your situation. And you can take them to small claims if they don't. There won't be any class action suit.

    It's not a joke. Do you even know your rights as a U.S. Citizen? Vudu has no legal authority to take property from anyone. Their terms may give them the right to obtain a court order, but they do not have the right to skip due process, strong arm their customers, and take it forcefully without presenting a court order or warrant to do so. No one has the right to just take another person's possessions simply because they don't like how it was obtained. Not even a police officer has the legal right to take something from a suspects home without a warrant. There is a legal process vudu should have followed, but they did not. Digital content rights are no exception, and Vudu is not above the law or our right to be secure in our possessions. They did not do the right thing here at all.

    Comment

      #32
      Originally posted by monsterdad View Post


      It's not a joke. Do you even know your rights as a U.S. Citizen? Vudu has no legal authority to take property from anyone. Their terms may give them the right to obtain a court order, but they do not have the right to skip due process, strong arm their customers, and take it forcefully without presenting a court order or warrant to do so. No one has the right to just take another person's possessions simply because they don't like how it was obtained. Not even a police officer has the legal right to take something from a suspects home without a warrant. There is a legal process vudu should have followed, but they did not. Digital content rights are no exception, and Vudu is not above the law or our right to be secure in our possessions. They did not do the right thing here at all.
      Just admit it, you got caught illegally buying these movies. Sucks for you, should have known about the risks of making purchases this way!

      Comment

        #33
        Originally posted by monsterdad View Post

        It's not a threat. Do you work for vudu? Why so threatened? Take a look at all of the people complaining on all of vudu's social media. I'm not the only one, and these figures add up fast. They're doing this to a lot of people, and it's wrong. They have no legal authority to take property from anyone. Their terms may give them the right to obtain a court order, but they do not have the right to skip due process, strong arm their customers, and take it forcefully without presenting a court order or warrant to do so. No one has the right to just take another person's possessions simply because they don't like how it was obtained. Not even a police officer has the legal right to take something from a suspects home without a warrant. There is a legal process vudu should have followed, but they did not.
        You literally just joined this forum. I can't take you seriously. Please let us know the law firm who is writing up
        letters for you for free.

        Comment

          #34
          Originally posted by monsterdad View Post


          It's not a joke. Do you even know your rights as a U.S. Citizen? Vudu has no legal authority to take property from anyone. Their terms may give them the right to obtain a court order, but they do not have the right to skip due process, strong arm their customers, and take it forcefully without presenting a court order or warrant to do so. No one has the right to just take another person's possessions simply because they don't like how it was obtained. Not even a police officer has the legal right to take something from a suspects home without a warrant. There is a legal process vudu should have followed, but they did not. Digital content rights are no exception, and Vudu is not above the law or our right to be secure in our possessions. They did not do the right thing here at all.
          Well, technically, they didn't take anything forcefully... lol

          Comment

            #35
            Originally posted by monsterdad View Post
            It's not a joke. Do you even know your rights as a U.S. Citizen? Vudu has no legal authority to take property from anyone. Their terms may give them the right to obtain a court order, but they do not have the right to skip due process, strong arm their customers, and take it forcefully without presenting a court order or warrant to do so. No one has the right to just take another person's possessions simply because they don't like how it was obtained. Not even a police officer has the legal right to take something from a suspects home without a warrant. There is a legal process vudu should have followed, but they did not. Digital content rights are no exception, and Vudu is not above the law or our right to be secure in our possessions. They did not do the right thing here at all.
            What you paid for are licenses, not property. You have no, none, zero property rights here. Let me quote Vudu's Terms of Service: "When you purchase Content, you will be granted a non-exclusive, non-transferable limited license to [...] view the Content as often as you like subject to [...] applicable restrictions"

            There is no "legal process" they had to follow. That's more nonsense.

            If you have receipts for your InstaWatch, take them to Vudu/Fandango and they will likely straighten it out. You haven't even given them an opportunity to address your situation. You're just another blowhard armchair lawyer, as if the world doesn't have enough of those.

            Comment

              #36
              Originally posted by bestquality View Post

              What you paid for are licenses, not property. You have no, none, zero property rights here. Let me quote Vudu's Terms of Service: "When you purchase Content, you will be granted a non-exclusive, non-transferable limited license to [...] view the Content as often as you like subject to [...] applicable restrictions"

              There is no "legal process" they had to follow. That's more nonsense.

              If you have receipts for your InstaWatch, take them to Vudu/Fandango and they will likely straighten it out. You haven't even given them an opportunity to address your situation. You're just another blowhard armchair lawyer, as if the world doesn't have enough of those.
              lol, you are mistaken. There is a legal process that must be followed to revoke licensing rights they way they did, and if this isn't made right soon, they'll be held accountable. I've already placed 2 calls to vudu asking them to address the situation, so you're mistaken there too. Thank you for sharing your uneducated opinions though. Terms of Service don't supercede the law or our Constitution. They'll be taken to school soon enough.

              Comment

                #37
                Originally posted by Wasteland View Post

                Well, technically, they didn't take anything forcefully... lol
                Tech companies are not above the law. It's considered forcefully when they do not follow due process to revoke a license that their customers paid money for. You don't have to hold a gun to someone's head to prove force or fear in a Robbery either. Force can be as simple as making someone do something against their will or forcefully effecting power over someone. Vudu has taken something away from their clients forcefully, against their will and without their knowledge or consent. Again, licenses many of these people are saying they paid money for. There are laws and protections that govern licenses, privacy, data. It's not excluded simply because it's not physical property. Vudu is not above the law. Just because they can do something, doesn't give them the right to.

                Comment

                  #38
                  Originally posted by monsterdad View Post

                  Tech companies are not above the law. It's considered forcefully when they do not follow due process to revoke a license that their customers paid money for. You don't have to hold a gun to someone's head to prove force or fear in a Robbery either. Force can be as simple as making someone do something against their will or forcefully effecting power over someone. Vudu has taken something away from their clients forcefully, against their will and without their knowledge or consent. Again, licenses many of these people are saying they paid money for. There are laws and protections that govern licenses, privacy, data. It's not excluded simply because it's not physical property. Vudu is not above the law. Just because they can do something, doesn't give them the right to.
                  You go, man! God Bless America and happy Independence Day!

                  Comment

                    #39
                    Well this has spiraled out of control quickly. Let me get back to my initial post.

                    The issue is VUDU took the movies without informing us, not that they took them. I'd almost not care if VUDU has the customer service skills to send an email that they were removed and a short explanation of why. But instead they decided to just randomly remove movies and pretend nothing happened. Even worse their current silence is sort of insulting. (I would hate to be their phone support right now). Someone at a high level either made this decision or screwed up badly and the lowbies on the phone are getting the brunt of it. Bad PR for your customers and bad morale for your employees.

                    Now with that said as for the legal stuff I have no clue how that works so I'm not going to get into that, but I have to assume VUDU pays the studio's every time a movie is purchased a percentage. So as it stands now the movie studio is just as guilty as VUDU as they have taken a percentage of the movie sale too.

                    Comment

                      #40
                      It was probably walmart who did it right before they worked out the door.

                      Comment

                        #41
                        Howie411 makes a good point. I am angry that the movies were taken, but I am almost more angry that I'm being willfullly ignored, after contacting support multiple times. It's rude, insulting and disrespectful. I shouldn't need to hunt for answers on these forums. My movies were removed, I respectfully requested an explanation, I've gotten nothing from them. I do not believe I did anything wrong, but if for whatever reason they feel they were justified in doing what they did, I don't know why they steadfastly refuse ro provide that justifacation. Zero comunication. They could say: "we're sorry this was a mistake we'll correct it" They could say, "We feel for x, y, z, reasons we removed these movies" Instead silence. That is horrible customer service. Beyond horrible.

                        Comment

                          #42
                          Originally posted by monsterdad View Post
                          lol, you are mistaken. There is a legal process that must be followed to revoke licensing rights they way they did, and if this isn't made right soon, they'll be held accountable. I've already placed 2 calls to vudu asking them to address the situation, so you're mistaken there too. Thank you for sharing your uneducated opinions though. Terms of Service don't supercede the law or our Constitution. They'll be taken to school soon enough.
                          Uh huh. Speaking of school, come back after you take your first contracts class. Looking forward to hearing about your amazing win.

                          Comment

                            #43
                            Do not buy digital movies from Movie Sometimes. All the movies that I bought from them are gone from my VUDU account. I called VUDU and told them about my missing movies. They told me that codes didn't match the emails that were given. So Movie Sometimes sold me STOLEN codes. Today is my fourth day contacting them with no reply. I ameam LIVID! I them know that, I just want my movies back. I am going to my bank tomorrow. Movie Sometimes advertised on Facebook, about buying cheap digital movies from them. Owner of Movie Sometimes is Bara Mahesa Sejahtera.

                            Comment

                              #44
                              Originally posted by Nick1970 View Post
                              Do not buy digital movies from Movie Sometimes. All the movies that I bought from them are gone from my VUDU account. I called VUDU and told them about my missing movies. They told me that codes didn't match the emails that were given. So Movie Sometimes sold me STOLEN codes. Today is my fourth day contacting them with no reply. I ameam LIVID! I them know that, I just want my movies back. I am going to my bank tomorrow. Movie Sometimes advertised on Facebook, about buying cheap digital movies from them. Owner of Movie Sometimes is Bara Mahesa Sejahtera.
                              Sounds like that company lives up to their name.

                              Comment

                                #45
                                Originally posted by Nick1970 View Post
                                Do not buy digital movies from Movie Sometimes. All the movies that I bought from them are gone from my VUDU account. I called VUDU and told them about my missing movies. They told me that codes didn't match the emails that were given. So Movie Sometimes sold me STOLEN codes. Today is my fourth day contacting them with no reply. I ameam LIVID! I them know that, I just want my movies back. I am going to my bank tomorrow. Movie Sometimes advertised on Facebook, about buying cheap digital movies from them. Owner of Movie Sometimes is Bara Mahesa Sejahtera.
                                actually the company name that owns and develops MovieSometimes is PT Bara Mahesa Sejahtera No one in that company has that direct name:
                                baramahesa dot com

                                Nick1970 I Pmed u as well

                                Comment

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