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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Missing movies

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    Missing movies

    I recently noticed that my last 6 movies purchased are not listed on my Vudu account. I contacted Vudu support and told that they were removed because they were not redeemed to the Walmart account the purchased the discs. I was wondering if any one else has had this problem?

    Yes, there are a number of forum threads on the same subject.

    What are your six movies?


      John Wick 3, Birds of Prey, Bloodshot, The Gentlemen, Bad Boys for Life, Sonic Hedgehog.


        Originally posted by Llr900 View Post
        John Wick 3, Birds of Prey, Bloodshot, The Gentlemen, Bad Boys for Life, Sonic Hedgehog.
        If you bought these from a discounted site (like MoviesSometimes) they were selling illegitimate codes and those were removed from Accounts by Vudu.


          If they’re valid codes what makes them illegitimate?

          I thought the argument of codes sold separate from
          physical discs was settled a long time ago. Even eBay stopped canceling code listings years ago.


            from what a few people posted regarding MoviesSometimes in their FB page and other forums is that they were selling stolen codes or cracked codes making them illegitimate. I can't say for sure, but that is a possibility - especially now that they took down their site. Also, I have never bought Instawatch from Wal-mart, but it might say on the certificate that it needs to be redeemed with same account that purchased the film. I am not sure if it does or not.

            Other potential thing is that Movies Sometimes could have bought an Instawatch movie, sold the code, then returned the movie invalidating the Instawatch code.