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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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VUDU expires VLSS $5 credits 2 months early.

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    VUDU expires VLSS $5 credits 2 months early.

    Why does VUDU continually expire credits earlier than the dates printed on the code stickers?
    VLSS credits show an expiration date of 2/3/2021

    Turns out they actually expired on 12/1/20 7:00P

    This is certainly not the first time they have pulled this stunt.
    How can they get away with putting an enticement to purchase a DVD or Blu-ray in the form of a $5 credit with a specific expiration date and then expire the codes early?
    How has a consumer protection agency not slapped their hands over these shady practices.

    #2
    Added photos
    Attached Files

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      #3
      Does change in ownership expire ownership?

      Comment


        #4
        Originally posted by jeremymc7 View Post
        Does change in ownership expire ownership?
        VUDU has done this in the past when fully owned by Walmart. Not their first rodeo in cancelling a code 2 months prior to the stated expiration date.
        It allows them to move a bunch of excess DVD's and Blu-rays under the guise of getting $5 VUDU credit.

        They either just ignore inquiries or put you in an endless loop of asking for receipts and such that have nothing to do with the the scammy practice on their end.
        My favorite is when they ask for a photo when you already sent them.

        Of course the obvious fix is to re-activate the prefix with the expiration date they initially promised when the product was purchased.

        Comment


          #5
          Originally posted by nugent View Post
          Why does VUDU continually expire credits earlier than the dates printed on the code stickers?
          VLSS credits show an expiration date of 2/3/2021

          Turns out they actually expired on 12/1/20 7:00P

          This is certainly not the first time they have pulled this stunt.
          How can they get away with putting an enticement to purchase a DVD or Blu-ray in the form of a $5 credit with a specific expiration date and then expire the codes early?
          How has a consumer protection agency not slapped their hands over these shady practices.
          DM me the actual code so I can look it up on my end. We'll take a look at this and get back to you.

          Comment


            #6
            This is now fixed, try redeeming one more time.

            Comment


              #7
              Originally posted by FelipeF View Post
              This is now fixed, try redeeming one more time.
              Thanks Felipe!
              So does that mean the printed expiration on the code is now correct going forward?

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