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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Creed UHD Playing In HDX

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    Creed UHD Playing In HDX

    I redeemed my copy of Creed UHD. Vudu is showing that i own the UHD copy but when I select it, it plays the HDX copy. This is only the movie this is happening on. All the other Warner Brother's UHD titles play in UHD. Is anyone else experiencing this on other TVs? My tv is a OLED55C6P. I'm using the Vudu app that came with the TV.

    Thanks!

    #2
    Re: Creed UHD Playing In HDX

    Originally posted by dunnvudu View Post
    I redeemed my copy of Creed UHD. Vudu is showing that i own the UHD copy but when I select it, it plays the HDX copy. This is only the movie this is happening on. All the other Warner Brother's UHD titles play in UHD. Is anyone else experiencing this on other TVs? My tv is a OLED55C6P. I'm using the Vudu app that came with the TV.

    Thanks!
    Vudu lists Creed as an MGM (not a Warner) title. Are you certain the code from your disc gave you the UHD version?

    Comment


      #3
      Re: Creed UHD Playing In HDX

      Originally posted by GoDirectly2Jail View Post
      Vudu lists Creed as an MGM (not a Warner) title. Are you certain the code from your disc gave you the UHD version?
      Yes, it shows I own UHD on vudu and on www.myuv.com. Vudu recently made this title UHD.

      Comment


        #4
        Re: Creed UHD Playing In HDX

        Originally posted by dunnvudu View Post
        Yes, it shows I own UHD on vudu and on www.myuv.com. Vudu recently made this title UHD.
        Sounds like since Vudu's move to UHD wasn't from the getgo for Creed, something is broken on their end. I'd put in a ticket.

        Comment


          #5
          Re: Creed UHD Playing In HDX

          Now it doesn't start playing. All the other UHD titles I have play on my TV. Creed stays at the loading screen.

          Comment


            #6
            Re: Creed UHD Playing In HDX

            Originally posted by dunnvudu View Post
            Now it doesn't start playing. All the other UHD titles I have play on my TV. Creed stays at the loading screen.
            Did you get this fixed? I'm having the same issue.

            Comment


              #7
              Re: Creed UHD Playing In HDX

              Originally posted by dan100779@gmail.com View Post
              Did you get this fixed? I'm having the same issue.
              No, it's still happening to me. I sumbitted a ticket today since I never received a response on here.

              Comment


                #8
                Re: Creed UHD Playing In HDX

                I appears that there was an issue with the content itself. We have fixed the issue and Creed UHD is now back to normal.

                Comment


                  #9
                  Re: Creed UHD Playing In HDX

                  Originally posted by FelipeF View Post
                  I appears that there was an issue with the content itself. We have fixed the issue and Creed UHD is now back to normal.
                  Thanks for the update. I can confirm it is working now.

                  Comment


                    #10
                    Re: Creed UHD Playing In HDX

                    Originally posted by FelipeF View Post
                    I appears that there was an issue with the content itself. We have fixed the issue and Creed UHD is now back to normal.
                    This is now happening with my transformers the last knight. Just bought 4k and says I own uhd in vudu. Was excited to get home after work and enjoy this on my $2500 uhd Alienware R3, and It will only stream hdx. Please help! ='(

                    Comment


                      #11
                      Re: Creed UHD Playing In HDX

                      Originally posted by angeloflores88 View Post
                      This is now happening with my transformers the last knight. Just bought 4k and says I own uhd in vudu. Was excited to get home after work and enjoy this on my $2500 uhd Alienware R3, and It will only stream hdx. Please help! ='(
                      UHD streaming is not available on PC. You will have to use a UHD Vudu certified device in order to view 4k content on Vudu.

                      https://forum.vudu.com/showthread.ph...e-Devices-List

                      Comment


                        #12
                        Re: Creed UHD Playing In HDX

                        Originally posted by angeloflores88 View Post
                        This is now happening with my transformers the last knight. Just bought 4k and says I own uhd in vudu. Was excited to get home after work and enjoy this on my $2500 uhd Alienware R3, and It will only stream hdx. Please help! ='(
                        Was it really necessary to brag about the cost? You have a lot of expendable income; good for you. I'm sure no one here cares.

                        Comment

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