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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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UHD MOVIES I OWN PLAYING IN HDX/CAN'T UPGRADE MOVIES TO UHD

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    UHD MOVIES I OWN PLAYING IN HDX/CAN'T UPGRADE MOVIES TO UHD

    Yesterday, January 14 VUDU added numerous movies to the UHD folder. I have a list of movies that I OWN IN UHD. Movies Anywhere movies I purchased from Fandango. None of them are playing in UHD. All play in HDX. The movie description states "you purchased in UHD" but they are not playing in UHD. This is happening on both of my ROKU UTLRA's 2020 (all settings on ULTRAS are correct) and both SAMSUNG TVS with the following movies ...

    LOVE ACTUALLY
    THE WOLFMAN 2010 THEATRICAL
    PRIDE & PREJUDICE (KIERA KNIGHTLY)
    PUBLIC ENEMIES 2009 JOHNNY DEPP
    NON-STOP LIAM NEESON
    ROBIN HOOD (UNRATED VERSION 2010; RUSSELL CROWE)

    The movies listed below I own in HDX but I'm unable to buy the UHD versions. From Roku Ultras (2020) and my Samsung TVS VUDU only gives the option to "RENT" these movies in UHD.

    KING KONG 2005 (EXTENDED EDITION)
    IT'S COMPLICATED 2009
    HOW THE GRINCH STOLE CHRISTMAS 2000 JIM CARREY
    MY BIG FAT GREEK WEDDING 2
    THE VISIT



    All the movies listed above has been removed by Vudu from the UHD folder as of today 1-16. Only one remains. Robin Hood 2010 Unrated version. The movie still says I own it in UHD but plays in HDX only.

    #2
    I'm wondering if this is all still pending Vudu getting the UHD encodes. It's possible Vudu changed all the descriptions to "You purchased in UHD" before actually providing the UHD encode. It would be nice if Vudu would respond to this and let us know.

    Comment


      #3
      Originally posted by quackman View Post
      I'm wondering if this is all still pending Vudu getting the UHD encodes. It's possible Vudu changed all the descriptions to "You purchased in UHD" before actually providing the UHD encode. It would be nice if Vudu would respond to this and let us know.
      I agree.

      Comment


        #4
        They did this before too with SD to HD when UV went away. Boys on the Side still says I own HDX, but it's only offered/streamed in SD.

        Comment


          #5
          Yes it looks like the UHD encoded files will be coming shortly...hopefully.

          Comment


            #6
            Originally posted by diamond204 View Post
            Yes it looks like the UHD encoded files will be coming shortly...hopefully.
            They added UHD for rental, so hopefully soon. I just wish they would get the SD to HDX fixed with correct transfers now.

            Comment


              #7
              All the movies I listed above have been removed from the UHD folder except for Robin Hood (UNRATED VERSION 2010). The movie still lists I own in UHD but plays in HDX.

              Comment


                #8
                None of those movies are available on Vudu in UHD. Robin Hood Unrated is, the other definitely not. Its strange that Fandango UHD movies are not UHD at Vudu yet...but there are also movies, The Graduate for example, that are available to purchase at Fandango but not even available to purchase at Vudu. The hope of course is that the libraries will merge sooner than later

                Comment


                  #9
                  Originally posted by RTF2451 View Post
                  None of those movies are available on Vudu in UHD. Robin Hood Unrated is, the other definitely not. Its strange that Fandango UHD movies are not UHD at Vudu yet...but there are also movies, The Graduate for example, that are available to purchase at Fandango but not even available to purchase at Vudu. The hope of course is that the libraries will merge sooner than later
                  All of those movies were in the UHD folder from 1-14 through 1-15 stating they were available in UHD. Overnight into today 1-16, VUDU removed the movies from the UHD folder except for Robin Hood Unrated 2010 like I said in my previous message at 2:04 pm today.

                  Comment


                    #10
                    Since they are migrating files from Fandangonow to Vudu I'd say that's a good sign that the Vudu platform will prevail in the merger. I hope.

                    Comment


                      #11
                      Originally posted by Sandra View Post

                      All of those movies were in the UHD folder from 1-14 through 1-15 stating they were available in UHD. Overnight into today 1-16, VUDU removed the movies from the UHD folder except for Robin Hood Unrated 2010 like I said in my previous message at 2:04 pm today.
                      Understood, the point I was trying to make is that it looks like they are starting to merge Fandango a nd Vudu so it might be wonky for a bit. For example, Trolls was available to rent in UHD on 1-14 and 1-15. It is not available today. I would say its a good sign that these titles will be UHD soon

                      Comment


                        #12
                        Originally posted by RTF2451 View Post

                        Understood, the point I was trying to make is that it looks like they are starting to merge Fandango a nd Vudu so it might be wonky for a bit. For example, Trolls was available to rent in UHD on 1-14 and 1-15. It is not available today. I would say its a good sign that these titles will be UHD soon
                        That sounds awesome! I so hope you're right. Robin Hood 2010 Unrated version is still in the UHD folder for sale. I already own the movie in UHD but it won't play in UHD, only HDX. It's really weird because it says 'purchased in UHD". I hope whatever the issue is, when they resolve it, I'll be able to view the movie from Vudu in UHD. However I can watch the movie in UHD on Fandango, Apple TV, Amazon. Thanks so much for your input.

                        Comment

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