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Fandango at Home Forum Guidelines

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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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DO THE RIGHT THING - 4K CODE redeems HD ONLY at VUDU (Redeems 4K at MA)

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    DO THE RIGHT THING - 4K CODE redeems HD ONLY at VUDU (Redeems 4K at MA)

    FelipeF - we have a 4K code redemption issue where they will only redeem HD.

    The code redeems 4K at MA. Could VUDU please fix?

    #2
    I haven't redeemed this one yet myself. But I've been noticing a recent trend, that seems to cross studios. Regardless of what's going on a Vudu. You redeem a 4K title and it states redeemed in 4K, shows you have 4K right, but MA or FN will show 4K but state that 4K playback isn't available for this title. Likewise Vudu for the same title will not offer 4K. This title is a little different since you can buy 4K in digital on Vudu, but still. There is a disturbing recent trend with 4K disc redemptions giving 4K rights but not being able to play it in 4K. Along with Disney (largely) dropping out of physical discs it's getting a bit scary lately.

    Comment


      #3
      It's not terrible to allow the redemption of a 4K license before the 4K material is available. Just means you will have access when the content resolution arrives.

      In the olden days of VUDU - if they didn't have 4K content yet - your code would redeem HD only and you'd be stuck at that resolution (no later upgrading to 4K, even tho you'd used a 4K code).

      In this particular case - we want both the 4K license (not an HD license) and we would like the 4K content. A 4K code should definitely redeem 4K at VUDU (even if the content hasn't caught up).

      Comment


        #4
        Please fix this

        Comment


          #5
          Is this being looked into yet? Code redeems 4K on MA and FN, but HD on Vudu. People that do not know any better are burning their codes.

          Comment


            #6
            Bump - still an issue.

            Comment


              #7
              No fix yet?

              Comment


                #8
                Is this still broken for the redeem?

                Comment


                  #9
                  This is STILL broken as of now - another UNIVERSAL code without a proper redeem at VUDU. FelipeF - can we get some love on this thread?

                  Comment


                    #10
                    Still nothing?

                    Comment


                      #11
                      This has been fixed. The code now redeems UHD.

                      Comment


                        #12
                        Confirmed - it's fixed and redeeming UHD. Will update Subject Line.

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