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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Angry Birds (3D/2D bundle) Disc + Digital pre-orders

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    Angry Birds (3D/2D bundle) Disc + Digital pre-orders

    I would like to bring to your notice that the physical discs for the Angry Birds (3D/2D bundle) Disc+Digital pre-orders are still showing "processing" in status even though the physical release was yesterday. I checked with a couple of friends who had also ordered, and it is the same for them too. I am bringing this to your notice in case there is some issue going on with this title. I had called Vudu customer care and was told Vudu has no insight into the shipping status of the disc+digital items.

    Has the disc shipped for anyone else who has ordered this bundle?

    #2
    Re: Angry Birds (3D/2D bundle) Disc + Digital pre-orders

    My order number is: 7025998:12374.

    Comment


      #3
      Re: Angry Birds (3D/2D bundle) Disc + Digital pre-orders

      The 3D/2D bundle was cancelled by the studio so that may be the issue. The only way to get the 3D version on physical disc is on the 4K version.

      Comment


        #4
        Re: Angry Birds (3D/2D bundle) Disc + Digital pre-orders

        Originally posted by Texan26 View Post
        The 3D/2D bundle was cancelled by the studio so that may be the issue. The only way to get the 3D version on physical disc is on the 4K version.
        Thank you. That's what I also think the issue is. I hope Vudu will address the issue so that we can get the 4K/3D Blus shipped to us, which is the same price as what the 3D/2D Blu was.

        Comment


          #5
          Re: Angry Birds (3D/2D bundle) Disc + Digital pre-orders

          Update - I called Vudu customer care and they gave me the walmart.com order number. I called walmart.com, and they confirmed the order is for the 3D Blu-Ray which Sony is not releasing. Can someone at Vudu please help with this?

          Comment


            #6
            Re: Angry Birds (3D/2D bundle) Disc + Digital pre-orders

            Originally posted by pratikdhar View Post
            Update - I called Vudu customer care and they gave me the walmart.com order number. I called walmart.com, and they confirmed the order is for the 3D Blu-Ray which Sony is not releasing. Can someone at Vudu please help with this?
            They weren't able to cancel the order and refund you?

            Comment


              #7
              Re: Angry Birds (3D/2D bundle) Disc + Digital pre-orders

              I too ordered the bundle and have yet to hear what vudu and walmart are going to do about the physical disc i was expecting..

              Comment


                #8
                Re: Angry Birds (3D/2D bundle) Disc + Digital pre-orders

                +1 Haven't heard what is going on with my disk copy of Angry Birds yet.

                Comment


                  #9
                  Re: Angry Birds (3D/2D bundle) Disc + Digital pre-orders

                  I suggest you folks contact Walmart support so they can cancel and refund you your money, sorry for the confusion and inconvenience.

                  Comment


                    #10
                    Re: Angry Birds (3D/2D bundle) Disc + Digital pre-orders

                    This is what I did.

                    1. Call vudu customer care. Ask for the walmart.com order number.
                    2. Call walmart.com. Cancel your order.

                    Even with this snafu, I think the Disc+Digital service is a great addition on vudu.com. I would love to see more 3D/2D bundle offers on Disc+Digital so that we can own the 3D version on Vudu along with the 3D Blu-Ray sets.

                    Cheers!!!

                    Comment


                      #11
                      Re: Angry Birds (3D/2D bundle) Disc + Digital pre-orders

                      Phone Numbers:

                      Vudu customer care: 1-888-554-8838
                      Walmart customer care: 1-800-925-6278

                      Comment


                        #12
                        Re: Angry Birds (3D/2D bundle) Disc + Digital pre-orders

                        Originally posted by pratikdhar View Post
                        This is what I did.

                        1. Call vudu customer care. Ask for the walmart.com order number.
                        2. Call walmart.com. Cancel your order.

                        Even with this snafu, I think the Disc+Digital service is a great addition on vudu.com. I would love to see more 3D/2D bundle offers on Disc+Digital so that we can own the 3D version on Vudu along with the 3D Blu-Ray sets.

                        Cheers!!!
                        were you able to still keep your 3d on VUDU if you get the 4k combo? I would think that they would cancel everything? it is more important for me to have digital 3d than the physical, so I don't want to lose that.

                        Comment


                          #13
                          Re: Angry Birds (3D/2D bundle) Disc + Digital pre-orders

                          Originally posted by xander View Post
                          were you able to still keep your 3d on VUDU if you get the 4k combo? I would think that they would cancel everything? it is more important for me to have digital 3d than the physical, so I don't want to lose that.
                          We are not substituting this bundle with the physical 4K version, sorry.

                          Comment


                            #14
                            Re: Angry Birds (3D/2D bundle) Disc + Digital pre-orders

                            Thank you FelipeF, for your guidance in getting this resolved smoothly.

                            Comment


                              #15
                              Re: Angry Birds (3D/2D bundle) Disc + Digital pre-orders

                              I think it was terrible of Sony to cancel this release at the last minute. Look at all the hassle posters in this thread have to go through to cancel and refund their orders.

                              Comment

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