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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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FANDANGONOW GIFT CARDS - being rejected by VUDU randomly.

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  • thewallb54
    replied
    I received a FandangoNow gift card and when I tried adding it Vudu, I get an error about card being invalid. I check the gc at FandangoNow and it is valid. It is NOT a Fandango gift card, but a FandangoNow gift card. I am not sure what the issue is or why a zip code is require to add a gift card. FandangoNow CS said to contact Vudu to fix the issue.

    Leave a comment:


  • ScottO
    replied
    Fandango on Twitter sent me a DM with a 888 number for Vudu and said please give them a Call. I wonder if they are going to fix it on a card by card basis now?

    Leave a comment:


  • ScottO
    replied
    FelipeF any update?

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  • ScottO
    replied
    You would think this would be an easy fix since Fandango owns both. if a FandangoNow gift card balance shows on FandangoNow then why wouldn’t it show up on Vudu?

    Leave a comment:


  • DETROIT
    replied
    Mine is not working as well

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  • FreudianFish
    replied
    My FandangoNOW gift cards are not working on Vudu either. I'm really hoping this gets resolved. Thanks!

    Leave a comment:


  • Rex Strother
    replied
    Originally posted by lgmayka View Post
    What zip code are we supposed to enter?.
    Enter your own home zip code (presumably the zip code of your account). If it doesn’t apply the gift card, that means you have a broken gift card like the rest who are having this issue.

    Leave a comment:


  • lgmayka
    replied
    Originally posted by FelipeF View Post
    We only accept FandangoNow gift cards, not Fandango gift cards.
    Please answer the problem I and others have: What zip code are we supposed to enter? FandangoNow gift cards do not have a zip code! I tried entering my own zip code, and got an error. I tried entering 00000, and still got an error. The form also gives an error if I leave the box blank.

    Leave a comment:


  • Rex Strother
    replied
    The issue is with known FandangoNow gift cards. The redemption issue is fairly random - some work, some do not. Of course, Fandango gift cards should also work - as VUDU is owned by Fandango (not just FandangoNow), and the same Fandango gift cards DO work on FandangoNow. Why would it work differently when one company owns both providers?

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  • bstrassburg
    replied
    I bought a FandangoNOW gift card from Fold and it did not work on Vudu.
    Attached Files

    Leave a comment:


  • ScottO
    replied
    FelipeF Mine is a FandangoNow and it is Not letting me add to vudu.

    Leave a comment:


  • FelipeF
    replied
    We only accept FandangoNow gift cards, not Fandango gift cards.

    Leave a comment:


  • karakala
    replied
    There are Fandango and FandangoNow gift cards. They both start with 6006, and I have not seen any notable difference between the two. Will Vudu accept both or only FandangoNow gift cards? FandangoNow accepts both gift cards.

    I also would like to know why zipcode is being required, and if that’s related to account holder or somehow tied to the gift card, which does not make a lot of sense to me.

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  • TrentFordham
    replied
    Same here.

    Leave a comment:


  • josephpalmieri80
    replied
    My physical fandango gift card would not add to vudu

    Leave a comment:

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