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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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SMOKEY AND THE BANDIT - 4K Codes Redeeming HD

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    SMOKEY AND THE BANDIT - 4K Codes Redeeming HD

    FelipeF - these new 4K codes have hit the ground - can we get the fix at VUDU so they redeem UHD and don't burn anyone's codes?

    #2
    That was quick - appears to be fixed now. Thanks.

    Comment


      #3
      Yep

      Comment


        #4
        FelipeF I tried to enter my 4K code and I got the message: "Something's not right. Re-enter your code."

        And trying to redeem through the Universal Redeem site and select VUDU, I got a "Promotion Not Found" message.

        Comment


          #5
          FelipeF I am having the same issue as scottmcasey where I get the "Something's not right. Re-enter your code." message when trying to redeem the UHD code here on Vudu. The code verifies as 4K on the Movies Anywhere web-site. Thanks for looking into it.

          Comment


            #6
            If you have already created a ticket with us with the required documentation for this issue then DM me your ticket numbers so I can take a look for you, thanks.

            Comment


              #7
              This is still an issue. We have a 4K redeem link at VUDU, but it doesn't work and sends a Promotion Not Found or Something's Not Right.

              Comment


                #8
                This is still an issue. My code is not working.

                Comment


                  #9
                  I finally got my code and it didn't work. Glad I'm not the only one but surprised this isn't fixed considering it's been out for nearly a month.

                  Comment


                    #10
                    Originally posted by FelipeF View Post
                    If you have already created a ticket with us with the required documentation for this issue then DM me your ticket numbers so I can take a look for you, thanks.
                    FelipeF, I sent you my ticket number two weeks ago, if you could look into it. Support recommended that I redeem at Movies Anywhere, which seems odd, especially since the Universal site offers VUDU as a redemption option.

                    Comment


                      #11
                      Has is this still not fixed?

                      Comment


                        #12
                        This was set to redeem in UHD a couple of weeks ago.

                        Comment


                          #13
                          Originally posted by FelipeF View Post
                          This was set to redeem in UHD a couple of weeks ago.
                          FelipeF I am still getting the same errors that I received on June 3 and reported above. VUDU support and Universal support (along with the universalredeem.com website) all confirm the code is valid. However, I cannot redeem directly in VUDU nor by selecting VUDU as the provider through the universalredeem.com site.

                          Comment


                            #14
                            Originally posted by FelipeF View Post
                            This was set to redeem in UHD a couple of weeks ago.
                            it wasn't fixed, it still is a issue for me and everyone.

                            Comment


                              #15
                              We have made some more changes with the help from the studio. This should be fixed now, sorry for the delay.

                              Comment

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