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Vudu Forum Guidelines

Vudu Forum Guidelines

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The Hunters DVD+Vudu Digital Copy, Code doesn't work & vudu keeps kicking email back!

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    The Hunters DVD+Vudu Digital Copy, Code doesn't work & vudu keeps kicking email back!

    I purchased The Hunters DVD + Vudu Digital Copy, Code doesn't work and vudu keeps kicking my email back! I called the vendor and Walmart, they told me to contact the Studio and Vudu. The Studio is out of business and Vudu administrators keep kicking my emails back. I just want my digital copy!!

    Here the message in email: The following message to <> was undeliverable.
    The reason for the problem:
    5.x.0 - Message bounced by administrator

    I sent a picture of my receipt, the dvd case, front & back and the code page. Maybe I'll get help here.


    If the studio is out of business, then unfortunately the codes have been invalidated. I am assuming you're referring to Anderson, which went out of business years ago. Looks like Vudu doesn't have a license to offer the title for streaming either. You're most likely out of luck.


      No, not Anderson. I just purchased this DVD and it has a banner across the top of the case stating it has a Vudu digital copy. I would think that the studio and Vudu had an agreement. I just want what I paid for!


        Originally posted by Momofdoubles View Post
        No, not Anderson.
        If you're referring to the 2013 film, it is indeed distributed by Anderson Digital on Vudu, and like the man said, it is no longer available for purchase.

        I'm actually pretty sure you are referring to this version as it is the only one sold with a "DVD + VUDU DIGITAL COPY" banner across the DVD's cover.


        Check to see what the expiration date on the code was. A code that old has most likely expired by now.

        If you purchased this directly from Walmart (like maybe you found an old copy lying around a physical store) you should be able to get a full refund due to code being expired.

        However, if you purchased this on you might be out of luck because from what I can tell this is no longer sold directly by Walmart. On this is only sold and shipped by third-party vendors, such as Discount Entertainment, and they have their own refund policy.