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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Willy Wonka - Current VUDU ID doesn't match New Movies Anywhere ID

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  • Toddwrtr
    replied
    If you purchased the new UHD disc release, some of the insert codes were incorrectly mapped, as this happened to me, too. You will need to contact Warner Bros customer service by completing the form at https://digitalsupport.warnerbros.co...s/requests/new. Include the digital code, a scan of the insert, photo of the insert with the disc and case, and a scan of the receipt. You may need to be persistent and may need to escalate your case with the studio if they do not issue you a new code. some agents at the studio are aware of the issue, others are not.

    Leave a comment:


  • Wasteland
    replied
    If you click on retailers on MA for this title, they don't even have Vudu added as a retailer, which is prob. why it is not porting in. MA needs to add it as a retailer, with the correct content ID.

    Leave a comment:


  • LarsenNET
    replied
    Is this going to get fixed?

    Leave a comment:


  • davidsco
    replied
    Same issue, it ports to ALL the other vendors but Vudu. A Vudu Scriptreader tried to say it's a MA issue, It's not

    Leave a comment:


  • Scrapluv
    replied
    FelipeF , Any updates? I'm having the same issue. Purchased it from FandangoNow and iports to all providers except VUDU

    Leave a comment:


  • jschmels
    replied
    I am having this same issue. I have Willy Wonka 4K UHD in Movies anywhere, but it won't show in Vudu. All I have in Vudu is the HD version I've always had.

    Leave a comment:


  • DETROIT
    replied
    another new release messed up, great

    Leave a comment:


  • sankoni
    replied
    This is funny. WB is trying to pull a Disney and have two listings for the same movie. It does look like most other vendors now have two versions with the old one listed as "Willy Wonka & The Chocolate Factory" and the new one listed as "Willy Wonka and the Chocolate Factory."

    Leave a comment:


  • FelipeF
    replied
    I'll have someone take a look at this, thanks.

    Leave a comment:


  • Willy Wonka - Current VUDU ID doesn't match New Movies Anywhere ID

    the current VUDU ID of Willy Wonka is not pointed to the current Movies Anywhere ID for the 2021 release (UHD) of WILLY WONKA AND THE CHOCOLATE FACTORY

    There need to be two (2) VUDU ID for Willy Wonka, as there are two MA ID for Willy Wonka.(same 1971 film, two ID)

    RIght now - purchases of the new MA-eligible WILLY WONKA at other providers, don't port through to VUDU

    Current VUDU ID: https://www.vudu.com/content/movies/...-Factory/10934
    is not pointed at
    New MA ID: https://moviesanywhere.com/movie/wil...e-factory-2021

    Below is the old MA ID ... for some reason Warner Bros. created two MA entries.

    https://moviesanywhere.com/movie/wil...colate-factory

    FelipeF - can someone figure this one out?
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