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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Willy Wonka UHD not porting in from Movies Anywhere

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    Willy Wonka UHD not porting in from Movies Anywhere

    I purchased Willy Wonka & The Chocolate Factory 4K UHD from google (https://play.google.com/store/movies...=9xPhCO88ECg.P), it shows in my movies anywhere account (https://moviesanywhere.com/movie/wil...e-factory-2021) But it is not showing up in my vudu account. It looks like Vudu has an older version of the movie and not the new one. Is this going to be fixed?

    #2
    Yep, same issue. Chat Agent said they were aware and would escalate, then I got a useless canned response from Walmart's lack of Customer Service blaming MA. Typical

    Comment


      #3
      Originally posted by davidsco View Post
      Yep, same issue. Chat Agent said they were aware and would escalate, then I got a useless canned response from Walmart's lack of Customer Service blaming MA. Typical
      But Walmart doesn't own Vudu anymore.

      Comment


        #4
        Originally posted by sankoni View Post

        But Walmart doesn't own Vudu anymore.
        I made this same comment yesterday, but it was removed? I even mentioned Fandango. Who knows?

        Comment


          #5
          Update please.

          Comment


            #6
            Any update to this FelipeF ? I want to upgrade, but only if I know it will port to MA and out to others.

            Comment


              #7
              We don't have anything new to report about this issue. We are still working with MA to see how to resolve this.

              Comment


                #8
                Thank, hopefully soon. I went ahead and upgraded mine.

                Comment


                  #9
                  My UHD purchase from Vudu earlier today ported to MA tonight in 4K.

                  Comment


                    #10
                    I purchased the title on iTunes via ATV 4K. It shows in my Movies Anywhere transaction history but doesn't show purchased on Vudu. I guess I'll just play the waiting game for a week or two to see if they get it resolved.

                    Comment


                      #11
                      Can't believe this still isn't resolved--redeemed the 4K code in MA from the WB 4 for $19.99 FanFlix deal over a week ago and still hasn't ported--other titles ported right away.

                      Comment


                        #12
                        Originally posted by missiongroove View Post
                        I purchased the title on iTunes via ATV 4K. It shows in my Movies Anywhere transaction history but doesn't show purchased on Vudu. I guess I'll just play the waiting game for a week or two to see if they get it resolved.
                        This is because the iTunes version and the Vudu versions are not the same. This has been an ongoing issue for a long time now. I purchased mine from FN before they shut their doors and it seems it's the same version as Vudu because I show the 4k version on Vudu. This is the older version and not the same as in iTunes.

                        614 UHD
                        783 HDX
                        5 SD

                        Comment


                          #13
                          Originally posted by Kyool View Post
                          Can't believe this still isn't resolved--redeemed the 4K code in MA from the WB 4 for $19.99 FanFlix deal over a week ago and still hasn't ported--other titles ported right away.
                          I noticed in Movies Anywhere I have two listings, the original HD and the new 4K.

                          Comment


                            #14
                            I purchased the one Vudu had for the longest, in UHD, it ported to MA as 4K, but it shows in MA as 4K and as the original. The newer one MA has is not owned. MA seems to be doing something, but not enough. MA still doesn't have their new one set up to port to Vudu. They need to just have one. Have multiple titles of the same thing, from the same studio is too confusing when it comes to different quality.

                            Comment


                              #15
                              I also contacted WB a bunch of times and each time I never got any response at all. You would think that since it's the same company that owns Vudu, they would be able to quickly fix the issue?

                              614 UHD
                              783 HDX
                              5 SD

                              Comment

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