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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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FANDANGONOW to VUDU - NEW ACCOUNTS AND MERGING EXISTING (Some Questions)

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  • Blotchy777
    replied
    I’m having issues with the process. I opened the original email from FandangoNow “Move your account now to view your account info”. I clicked the “Start Now” link which brought up a web page with a link to verify email. Once I click the link it asks me to enter my email to send a verification email. Once that arrived I clicked the “verify” link which brought another web page saying “
    Your Link Expired We’ll need to resend an email to you with a new link.” I’ve tried it several times and each time it comes back link expired. I’ve sent two emails now to Vudu to find out what’s going on. We’ll see what they say. I have a lot of movies that were digital copies of Blu-ray’s I bought. Most of which came from Flixter before Fandango took that over.

    Leave a comment:


  • jeremymc7
    replied
    Looks like some movies are still being transferred or other issues fixed. My movie count went up again today from the count post merger yesterday.

    Leave a comment:


  • JackDaniels1171
    replied
    I followed all steps in the merger emails and now I can no longer log in into Vudu using my Walmart.com Log in.

    Leave a comment:


  • SkepticHydra
    replied
    Purchased Showgirls on FandangoNow, looks like it didn't carry over to my Vudu account. Is there a work-around?

    Leave a comment:


  • bbqBiker
    replied
    Criminy. I had 1047 movies in Vudu this morning. Merged libraries and now I only have 1043. (Should have added 3 individual movies and 2x Studio Ghibli collections of 6 movies each...so 15 more movies or 5 if sets still only count for one.) How the heck would my movie count go down? How the heck am I going to audit what exactly happened? (I have a master Excel spreadsheet, but it will take forever to go line-by-line!) Suggestions...anyone?

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  • jeremymc7
    replied
    Might not be available in UHD. I’ve got a few Universal titles that state UHD rights but UHD streams by not yet available. This goes back prior to merger.

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  • MaskedMan
    replied
    My total of Vudu movies went from 875 to 879. Nothing new showed up at the top of the list. Before the merger I owned the uhd of the original 1974 "Gone in 60 seconds" on FN. But only in sd on vudu. After it says I own it in uhd but plays in hdx?

    Leave a comment:


  • RBBrittain
    replied
    Originally posted by jeremymc7 View Post
    Sadly yeah. IMAX enhanced wasn’t listed in all the advantages of this merger. Given that Sony Master Series OLED has an IMAX enhanced mode it’s a truly sad day.

    Though IMAX tried to sell IMAX Enhanced as a special kind of HDR or other format, I'm not sure it was ever anything more than a certification program for ordinary HDR10 or possibly HDR10+, possibly with full-screen IMAX sequences. I also know that IMAX Enhanced discs were supposed to come with DTS:X audio, but I doubt that carried over to FN; while Vudu uses lossy DD+ Atmos (lossless surround sound codecs require too much bandwidth for streaming), I don't recall DTS:X being offered on any codec except lossless DTS-HD Master Audio.

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  • jeremymc7
    replied
    Sadly yeah. IMAX enhanced wasn’t listed in all the advantages of this merger. Given that Sony Master Series OLED has an IMAX enhanced mode it’s a truly sad day.

    Leave a comment:


  • RBBrittain
    replied
    Originally posted by Morac View Post
    I’m wondering what will happen with iMAX enhanced titles such as Spider-Man Far From Home? The FandangoNow app on my Sony TV plays parts of that movie in 1.77 resolution (full screen). In the Vudu app the whole movie is 1.85:1 (black bars at top and bottom).
    My current Vudu listing of Far From Home still shows the usual "4K, HDR10, Dolby Vision, Dolby Atmos"; no mention of IMAX Enhanced. Not 100% certain, but for now it seems that specific FN perk died with FN.

    Leave a comment:


  • RBBrittain
    replied
    Originally posted by Sword7 View Post
    I successfully merged Fandango and VUDU accounts together. I checked some movies and noticed that most Sharknado movies are now UHD that was not available for purchases on VUDU. The Last Sharknado (Sharknado 6) still is in HD because I purchased HD (UHD purchase was not available on Fandango). I need to upgrade to UHD format so that all Sharknado movies are in UHD format.
    Looks like UHD isn't available for The Last Sharknado on Vudu either. (I wouldn't have even the original Sharknado except it was free at the time, but to each his own.)

    Leave a comment:


  • RBBrittain
    replied
    Originally posted by jeremymc7 View Post
    I started almost 12 hours ago and still have not received confirmation email of completion. Nor have I seen any of my FN only titles transferred over to Vudu yet.

    I was able to transfer my FN into Vudu but they all transferred at lower amounts then FN confirms is on then.
    I finally got my "confirmation" email, except it was another "click link to complete" button -- but by that time my initial confirmation expired and I had to request a new confirmation. Took its time arriving in my email, too. But after I reconfirmed my email, it took less than a minute to complete the transfer.

    AFAIK I didn't have anything at FN that wasn't MA (or UV back in the day) except the original Sharknado (2013) which was a freebie during Shark Week a year or two back; it came over to Vudu as UHD, as did all four Hunger Games films (I upgraded them to UHD for cheap at FN before remembering they were non-MA & UV was no more). Also, On the Waterfront (1954) was previously UHD at MA & FN, but it was only HDX at Vudu; now it's UHD here as well. Also, Million Dollar Duck (1971) upgraded from SD to HDX. However, The Broadway Melody (1929) & Running on Empty (1988), both in HD at MA from other retailers (not originally from FN though they might have been HD at FN), are still SD at Vudu.

    Leave a comment:


  • Sword7
    replied
    I successfully merged Fandango and VUDU accounts together. I checked some movies and noticed that most Sharknado movies are now UHD that was not available for purchases on VUDU. The Last Sharknado (Sharknado 6) still is in HD because I purchased HD (UHD purchase was not available on Fandango). I need to upgrade to UHD format so that all Sharknado movies are in UHD format.

    Leave a comment:


  • jeremymc7
    replied
    After about a dozen hours it finally finished. Something like 9 movies were added. I had almost nothing in FN that wasn’t MA.

    Leave a comment:


  • Alan Gordon
    replied
    Originally posted by Savio View Post
    mine seemed to transfer successfully. Though I only had 8 titles on Fandango that were either not available before on Vudu or were in a higher resolution on fandangonow.

    The merge is a multi-step process:
    You need to start the merge
    wait for the confirmation email that your account is ready
    once account is ready, then finish the merge.

    Mine was done over the course of about 4 hours.
    I went to the FandangoNOW merge link. Clicked on "Or, Verify Account with Password"

    Signed in with my FandangoNow account. It then asked me my VUDU account's info. I signed in with that, and then it started the merge. It took about 2-3 minutes, and I was good to go.

    It took me from 1499 (Movies) to 1507 (Movies), and 1339 (TV) to 1352 (TV).

    Leave a comment:

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