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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Feature Wish List / Rant

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    Feature Wish List / Rant

    I have a love/hate relationship with Vudu. There are many things that I love about the platform, but it seems that for every one thing that I love, there are two things that annoy me. I know for a fact that I'm not the first to bring up most of these points, but I hope that this may help - even in a small way - regardless. So, let's start with the smallest issues (in my opinion), and work our way up:

    Number 7 - The Resolution of the Cover Art: I own a 4K TV, and I have to say, while this is a relatively small thing, it can be noticeable and irksome at times. The resolution of the cover arts (or posters, or whatever you would like to call them) for the movies is very low. Like... 2005-flip-phone-camera low. It'd be nice to have HD tiles, or at least more than 200 pixels in height. Also, and this may be asking too much, but I think it'd be pretty cool if we were able to upload our own cover art for the movies, like with the gaming platform, Steam. There are some movies that have cover art that should be changed (like Zathura), and giving us the option to do so ourselves would be pretty neat.

    Number 6 - The UI: I don't have much to say about the UI, but it's definitely a bit outdated and could use a refresh. It's a bit of a double-edged sword to be asking for something like this, because, as the old saying goes, "If it ain't broke, don't fix it". But if there were a way to update the UI without fundamentally changing the main controls and such, that would be ideal.

    Number 5 - User Profiles: It'd be nice to have user profiles like Amazon and Movies Anywhere have. It's not a huge deal, but it'd be a nice QoL feature.

    Number 4 - Missing Episodes and TV Bundles: So, during a recent sale of Nickelodeon TV shows, I noticed something peculiar. There were entire seasons of specific shows that had multiple missing episodes. It actually stopped me from buying Drake & Josh and iCarly. Weirdly enough, it seemed like it occurred in a pattern at times (every other episode in Drake & Josh?). On the topic of TV bundles, some TV series don't even have the "Bundle & Save" options. Two examples spring to mind. The first being Ash vs Evil Dead, which has a Season 1&2 Bundle, and the 1-3 Bundle is available via D2D, but it's not available to buy otherwise. The other is Psych. They have all of the seasons, the musical special, and the movie, but they don't have a bundle for all of those (or even just all of the seasons). This is my favorite TV show, so I'm biased, but I'd love to own this digitally.

    Number 3 - Movie Bundles Appearing Separate: This a common gripe with Vudu. If you aren't aware, in your library, you can purchase a movie bundle (for example, the Saw 7-film Collection in HD), and if you make an additional purchase of a movie within that bundle (like Saw in 4K), it will appear as a separate movie from the bundle, despite being a movie included in the bundle. Additionally, if you buy a collection such as John Wick 1-3, and they release John Wick 4, it will not update the bundle as John Wick 1-4, but you will have the 1-3 bundle, and then the fourth movie (this also happens with TV shows). On top of that, there are no discounts provided if you already own a movie within a bundle, and you can buy bundles of movies that you already own individually!! The simple solution to this? Keep the bundles in the store so the discounts are still there, and then, when purchased, make it add the individual movies to your library, instead of the bundle.

    Number 2 - Inconsistent Quality with Streams: This one is particularly annoying to come across. Occasionally (not very often), you will find a movie that may be labeled as HD, but the stream that Vudu has for it is definitely not HD. Thankfully, I haven't come across this in a non-MA movie, meaning I was able to just switch to a different platform and continue watching, but this is pretty unacceptable. The two movies I've noticed doing this are Paul (2011) and Cloudy with a Chance of Meatballs. It was never my Internet being weird, as the second I switched to a different platform, the quality was fine.

    Number 1 - Two-Factor Authentication: Easily the most important feature on this list. Two-factor authentication is just a must on the Internet today, and it's a damn shame that Vudu doesn't have it. I love that they let you see active devices and allow you to choose to deactivate specific ones (MA weirdly doesn't have this), but two-factor authentication takes priority over this.

    That's my list. If anyone thinks I missed anything, or they would like to add additional missing TV episodes, missing series bundles, or bad HD streams, please do!
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