Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

Shock Waves 1977 owned HD at FandangoNow, only SD in Vudu

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Shock Waves 1977 owned HD at FandangoNow, only SD in Vudu

    When FandangoNow was merged into Vudu why didn’t the HD transfer come with? This is very disappointing. Please correct this.

    #2
    Originally posted by 4kcinema View Post
    When FandangoNow was merged into Vudu why didn’t the HD transfer come with? This is very disappointing. Please correct this.
    I have around 25 titles that were UHD on FandangoNow that are only HD on Vudu. I think that they should have taken care of these issues before they even started the transfers. I think now they may never be corrected?

    621 UHD
    784 HDX
    5 SD

    Comment


      #3
      Yes, they knew this was coming, they knew the issues it would cause, they should have had it all planned out before hand. I would contact Vudu and complain. You paid for HD, you should get HD. I'm sure they are still working on adding titles in HD from the merge, but it never hurts to put in a ticket or call.

      Comment


        #4
        Originally posted by Wasteland View Post
        Yes, they knew this was coming, they knew the issues it would cause, they should have had it all planned out before hand. I would contact Vudu and complain. You paid for HD, you should get HD. I'm sure they are still working on adding titles in HD from the merge, but it never hurts to put in a ticket or call.
        I did put in a ticket with an image of all the specific titles. Ticket #20210811-JGSMDA. Maybe Filipe can look at the ticket and let us know if there has been any progress?

        622 UHD
        783 HDX
        5 SD

        Comment


          #5
          Originally posted by lujan View Post

          I did put in a ticket with an image of all the specific titles. Ticket #20210811-JGSMDA. Maybe Filipe can look at the ticket and let us know if there has been any progress?

          622 UHD
          783 HDX
          5 SD
          Tickets are prob. going slow, if at all. I've attempted chat three times now, waiting up to 3 hours with no agent at all.

          Comment


            #6
            Originally posted by Wasteland View Post

            Tickets are prob. going slow, if at all. I've attempted chat three times now, waiting up to 3 hours with no agent at all.
            Yeah that’s my concern. I do t have that kind of time to waste either.

            Comment


              #7
              Originally posted by Wasteland View Post

              Tickets are prob. going slow, if at all. I've attempted chat three times now, waiting up to 3 hours with no agent at all.
              Was recently told by Vudu Customer Service supervisor that every time you open a chat session, you are also opening a new ticket.

              Comment


                #8
                Originally posted by Toddwrtr View Post

                Was recently told by Vudu Customer Service supervisor that every time you open a chat session, you are also opening a new ticket.
                Who knows! You can't even view your tickets anymore, don't even know how to email them like before. LOL

                Comment


                  #9
                  Seems like it has changed to something similar to the FN Help desk. Phone call, email, chat all promoted a new ticket each time, even if you were simply continuing the same original ticket conversation. You'd have to have your Ticket ID to confirm with the next contact so they'd be able to see the history.

                  Comment


                    #10
                    Just noticed this is HD now. Nice! Merci!

                    Comment

                    Working...
                    X