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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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No UHD on Amazon Fire TV 4k Max?

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    No UHD on Amazon Fire TV 4k Max?

    I just got the New Amazon Fire TV 4k Max, and it's only playing Vudu movies in HDX not UHD. Any idea how to fix this? Plays in UHD fine on the Amazon Fire Stick 4k.

    #2
    What are your display settings on your new Fire Stick 4K Max?

    Comment


      #3
      Noticed the same thing today. Vudu needs to add the MAX to its approved devices for UHD

      Comment


        #4
        It's very annoying that everything else on this device Netflix, Hulu, prime video, Disney+ all support UHD on this device without issue right out of the box. But not VUDU. Have to wait for Vudu to add it to the approved devices, even though Vudu works in UHD on the non max 4k fire tv stick...

        Comment


          #5
          So no one from Vudu can comment on this? I even sent a support ticket but never got a response.

          Comment


            #6
            I agree and the silence from Vudu is disappointing. They have seemed to be less responsive since the merger.

            Comment


              #7
              Amazon is selling a ton of these. Please fix the no 4k on this device Vudu

              Comment


                #8
                The Fire TV Stick 4K Max is a piece of junk! Not only is Vudu only in HDX (but the older 4K stick can do UHD), but motion smoothing (aka frame interpolation aka Soap Opera Effect) is turned on by default on this device, with no way to disable it. And no, it is not my display, as all motion smoothing options are disabled. If you are within the return period, I would suggest returning it and exchanging it for the older model, or pick up the Roku Streaming Stick 4K. If you are outside the return window, then contact Amazon and complain about the inability to turn motion smoothing OFF.

                Comment


                  #9
                  I recently spoke with support, and they are aware of the issue and are working on it.

                  Comment


                    #10
                    Can someone confirm if this has been fixed?

                    Comment


                      #11
                      I do not get why Vudu does this. I have a Toshiba 4K fire TV with HDR and it does not have UHD from Vudu but everyone else it does.

                      Comment


                        #12
                        All the money I spend buying these 4K movies and VUDU wants to pull some vudu crap so I can’t watch them on my Firestick… it’s only the firestick, I have the Sony OLED and I’m able to watch 4K from the VUDU app… I’m so use to the firestick format.. still getting use to the Android platform… VUDU NEEDS TO GET THEIE ACT TOGETHER REGARDING THE FIRESTICK.

                        Comment


                          #13
                          Vudu 4k titles play just fine on Firestick 4k Max now, last post before yours was 9 months ago.

                          Comment


                            #14
                            Originally posted by Millerland View Post
                            I just got the New Amazon Fire TV 4k Max, and it's only playing Vudu movies in HDX not UHD. Any idea how to fix this? Plays in UHD fine on the Amazon Fire Stick 4k.

                            Try moving your Fire TV device closer to the router or use a wired connection with an Ethernet adapter. Make sure you're using a high-speed HDMI cable. Try to unplug the HDMI cable and plug it in again. Sometimes your Fire TV device streams at 1080p 60 Hz for smoother playback if you have a 4K 30 Hz Dolby Vision TV read more.


                            Search for the video you want to watch using the search box near the top of the web page. 3. In the filter pane on the left of the screen, click "4K Ultra High Definition [4K UHD]" You should now only see results that are available in 4K.

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