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(UPDATE) FROSTY THE SNOWMAN (1969) - MA ADDED, BUT STILL NOT PORTING

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  • event121
    replied
    Bump. This is still a problem that needs fixed. Can we get this fixed as a Christmas 2022 miracle? It's been months and you still have time.

    Leave a comment:


  • Toddwrtr
    replied
    Originally posted by diamond204 View Post

    But the key is to get the issue fixed. A customer service walk-around is not even close to a long term solution
    True, but the Movies Anywhere customer service team often reports this issue back to the retailer, requesting them to fix the issue, too.

    Leave a comment:


  • diamond204
    replied
    Originally posted by Toddwrtr View Post
    Try disconnecting then reconnecting your Vudu account to MA. If this does not work, then contact MA customer service and they will ask you for a copy of your transaction history showing the title was purchased on Vudu. I have had to do this on a few occasions where I purchased a movie on Prime Video that did not port over to MA, and they were more than happy to assist.
    But the key is to get the issue fixed. A customer service walk-around is not even close to a long term solution

    Leave a comment:


  • Toddwrtr
    replied
    Try disconnecting then reconnecting your Vudu account to MA. If this does not work, then contact MA customer service and they will ask you for a copy of your transaction history showing the title was purchased on Vudu. I have had to do this on a few occasions where I purchased a movie on Prime Video that did not port over to MA, and they were more than happy to assist.

    Leave a comment:


  • Rex Strother
    replied
    Still not porting - @FelipeF?

    FROSTY is an issue - not porting to MA. Anyone buying the Christmas Cartoon bundle is also having issues with multiple porting issues. But FROSTY is its own kind of broken.

    Leave a comment:


  • diamond204
    replied
    Re Confirmed that frosty the snowman original film is not porting out of vudu to movies anywhere.

    Leave a comment:


  • Wasteland
    replied
    MA must have the incorrect Prime ID or not have one at all, as my Rudolph ported everywhere but there.

    Leave a comment:


  • Mark_Venture
    replied
    Just purchased The Original Christmas Classic Bundle, https://www.vudu.com/content/movies/...Bundle-/829222

    The 4 movies included are marked MoviesAnywhere. BUT NONE Of them have ported.

    https://www.vudu.com/content/movies/...eindeer/826807
    https://www.vudu.com/content/movies/...-Snowman/80403
    https://www.vudu.com/content/movies/...to-Town/265165

    Leave a comment:


  • Wasteland
    replied
    Originally posted by MaskedMan View Post
    I bought Rudolph on Vudu back 2016 in hdx, its listed in movies under the 1960's. So bought through Itunes for $9.99 in hd, it showed up on the MA, YT, and Vudu again but now its sd only on vudu for MA version. Where the non-MA version is there too but in Hdx? Rudolph isn't available on amazon.

    Here is the MA version of Rudolph:

    https://www.vudu.com/content/movies/...Reindeer/14421

    Non-MA version:

    https://www.vudu.com/content/movies/...eindeer/826807
    Rudolph is on Amazon, has been since 11/19.

    Leave a comment:


  • B2Net
    replied
    Frosty the Snowman, Rudolph the Red Nose Reindeer, Santa Claus is Coming to Town, and Little Drummer Boy all ported for me recently.

    Leave a comment:


  • echopulse
    replied
    Both Frosty and Rudolph ported for me.

    Leave a comment:


  • Rex Strother
    replied
    FelipeF - can you have them look at FROSTY THE SNOWMAN (1969). Even after the MA is added, it is still not porting for users (out to MA definitely not porting).

    Leave a comment:


  • Rex Strother
    replied
    LEGEND OF FROSTY THE SNOWMAN is fixed. The other two remain.

    Leave a comment:


  • MaskedMan
    replied
    I bought Rudolph on Vudu back 2016 in hdx, its listed in movies under the 1960's. So bought through Itunes for $9.99 in hd, it showed up on the MA, YT, and Vudu again but now its sd only on vudu for MA version. Where the non-MA version is there too but in Hdx? Rudolph isn't available on amazon.

    Here is the MA version of Rudolph:

    https://www.vudu.com/content/movies/...Reindeer/14421

    Non-MA version:

    https://www.vudu.com/content/movies/...eindeer/826807

    Leave a comment:


  • Wasteland
    replied
    Originally posted by MaskedMan View Post
    When I do search for Rudolph on my roku the only service with it is Vudu, so how is it MA on other services if they don't even have it?
    All of the other services do have it, including MA. The only one that's not on all of them is Little Drummer Boy (missing from GP and Amazon, both still have the TV version), but Vudu hasn't enabled some of them as MA, so they can't port until Vudu flips their switch.

    As for the Roku, a lot of titles don't show every streaming service they are at. For a long time Vudu wasn't listed when you searched for Hocus Pocus. It's a known bug with Roku.

    Leave a comment:

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