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Singin' in the Rain not upgrading to 4K!

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    Singin' in the Rain not upgrading to 4K!

    I purchased "Singin' in the Rain" in HDX way back on 9/4/2016. Checked today, and UHD is available, but am being told by customer service agents (who can barely speak English) that the policy on free 4K upgrades on Warner Bros. titles is no longer valid?

    #2
    Originally posted by Toddwrtr View Post
    I purchased "Singin' in the Rain" in HDX way back on 9/4/2016. Checked today, and UHD is available, but am being told by customer service agents (who can barely speak English) that the policy on free 4K upgrades on Warner Bros. titles is no longer valid?
    If you owned the movie in HDX on Vudu and redeemed to UHD version on Movies Anywhere it won't upgrade on Vudu, but if you redeem the code on Vudu it will. I don't think it's right, but that's the only way I could ever get the movies to upgrade. Otherwise the UHD will be available on Movies Anywhere.

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