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Fandango at Home Forum Guidelines

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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Getting unable to add gift card error

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    Getting unable to add gift card error

    I and many other people are unable to add gift cards to our accounts. We get "Unable To Add Gift Card" errors each time. There are many with this issue and it's been happening all day.

    FelipeF Can you get Vudu to fix this please?

    #2
    It's already being discussed here. A fix should be released real soon.

    https://forum.vudu.com/forum/technic...add-gift-cards

    Comment


      #3
      Thank you!

      Comment


        #4
        I've been trying on two different computers since May 2023 to load my FandangoNow gift cards. I'm still getting the same message from Vudu: "Unable to add gift card. Something went wrong. Please try again".

        Would Vudu at least tell us when this will be fixed, so I don't have to come here almost every day to see if the gift cards will load?

        Comment


          #5
          Some FandangoNow gift cards just never worked for me. What I used to do is email Fandango and ask them to exchange my Fandango or Fandango Now gift card for a Vudu gift card and they always did.

          Comment


            #6
            Originally posted by karakala View Post
            Some FandangoNow gift cards just never worked for me. What I used to do is email Fandango and ask them to exchange my Fandango or Fandango Now gift card for a Vudu gift card and they always did.
            Thank you so much Karakala for replying to my message!

            Some of my gift cards are Vudu Fandago gift cards and on the back they say "Redeem this card on Vudu.com" (and they're still coming up with the same error message). I'll email them and ask about trading them in for Vudu only gift cards. But still, they should be better at communicating what we should do (like what you did) when that error message comes up. And why are they still selling their gift cards if they don't work like they should?

            Thank you again! I so appreciate your time and help!

            PS: I went into my account so I could find their email address to do as you did. I had to search for "my problem" and I searched for "FandangoNow gift cards not working" and in the instructions to add them it says: "4. Select “Add new Vudu/FandangoNOW gift card”. Enter card number, PIN, your billing zip code and click “Save”."

            So fyi to all who are having a similar problem to mine (the error message: "Unable to add gift card. Something went wrong. Please try again"), the FandagoNow gift cards should be working.

            Comment


              #7
              Originally posted by karakala View Post
              Some FandangoNow gift cards just never worked for me. What I used to do is email Fandango and ask them to exchange my Fandango or Fandango Now gift card for a Vudu gift card and they always did.
              Hmm. I won’t if they’ll still do this. I’ve got some FN gift cards as well that I’m more likely to use on Vudu. Who I also have gift cards for.

              Comment


                #8
                Originally posted by FelipeF View Post
                It's already being discussed here. A fix should be released real soon.

                https://forum.vudu.com/forum/technic...add-gift-cards
                4 months have passed without a fix.

                Comment


                  #9
                  Originally posted by MisterFyre View Post

                  4 months have passed without a fix.
                  This was fixed months ago. You probably have a different issue.

                  Comment

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