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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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Star Trek Beyond - Anyone Confirm UHD Redemption?

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    Star Trek Beyond - Anyone Confirm UHD Redemption?

    I know some retailers have already shipped the 4K disc - has anyone used their code to redeem on Vudu? If so, what quality level did it give you?

    #2
    Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

    I am curious about this too.

    Comment


      #3
      Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

      Sorry, just redeemed my code from the UHD disc and only got the HDX version.

      26 UHD
      764 HDX
      2 SD

      Comment


        #4
        Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

        Originally posted by lujan View Post
        Sorry, just redeemed my code from the UHD disc and only got the HDX version.

        24 UHD
        765 HDX
        2 SD
        Given the recent agreement between Vudu and Paramount for UHD content, can one of the reps here look into this, and provide guidance?

        Comment


          #5
          Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

          I would question if anyone redeemed at Paramount or whatever is on the slip instead of Vudu directly and then check their UV account.

          Sony UHD redeemed on Vudu gives you HDX while if redeemed on Sony's site it gives you UHD in your UV account even if you (currently) can't view on Vudu as UHD.

          At this point I only feel safe redeeming UHD codes as stated on the slip on not on Vudu, with the exception of WB titles.

          Comment


            #6
            Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

            Originally posted by jeremymc7 View Post
            I would question if anyone redeemed at Paramount or whatever is on the slip instead of Vudu directly and then check their UV account.

            Sony UHD redeemed on Vudu gives you HDX while if redeemed on Sony's site it gives you UHD in your UV account even if you (currently) can't view on Vudu as UHD.

            At this point I only feel safe redeeming UHD codes as stated on the slip on not on Vudu, with the exception of WB titles.
            So, I can also confirm that redeeming through what is printed on the slip only gives HD access on a 4K ultraHD disc. Mods, how can I get this corrected to give me UHD access to this title?

            Comment


              #7
              Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

              Originally posted by GoDirectly2Jail View Post
              So, I can also confirm that redeeming through what is printed on the slip only gives HD access on a 4K ultraHD disc. Mods, how can I get this corrected to give me UHD access to this title?
              So did you or did you not redeem through vudu?

              Comment


                #8
                Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

                Originally posted by GoDirectly2Jail View Post
                So, I can also confirm that redeeming through what is printed on the slip only gives HD access on a 4K ultraHD disc. Mods, how can I get this corrected to give me UHD access to this title?
                What does your uvvu.com account show. UHD or HD.

                As before Sony shows UHD on UVVU but only HD on Vudu (for now)

                Comment


                  #9
                  Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

                  Originally posted by jeremymc7 View Post
                  What does your uvvu.com account show. UHD or HD.

                  As before Sony shows UHD on UVVU but only HD on Vudu (for now)
                  My UVVU also shows only "HD" and not "UHD" so Paramount is apparently still not offering the UHD version even from the code on the UHD disc.

                  26 UHD
                  764 HDX
                  2 SD

                  Comment


                    #10
                    Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

                    Originally posted by lujan View Post
                    My UVVU also shows only "HD" and not "UHD" so Paramount is apparently still not offering the UHD version even from the code on the UHD disc.

                    24 UHD
                    765 HDX
                    2 SD
                    Sad to hear, but good to know.

                    Comment


                      #11
                      Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

                      Originally posted by tkdkid717 View Post
                      So did you or did you not redeem through vudu?
                      I did not. I redeemed per the instructions on the slip, instead.

                      Comment


                        #12
                        Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

                        Originally posted by jeremymc7 View Post
                        What does your uvvu.com account show. UHD or HD.

                        As before Sony shows UHD on UVVU but only HD on Vudu (for now)
                        Unfortunately, my uvvu.com account shows HD, SD.

                        Comment


                          #13
                          Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

                          Originally posted by GoDirectly2Jail View Post
                          I did not. I redeemed per the instructions on the slip, instead.
                          You can try contacting Paramount. It might be a mistake too.

                          I've actually had a few of the Sony UHD disc redeem as HD. I created a case with Sony, the next day they asked for photos of the slip, disc, case which I sent right back and in an hour I had a new code that redeemed as UHD.

                          Comment


                            #14
                            Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

                            Originally posted by jeremymc7 View Post
                            You can try contacting Paramount. It might be a mistake too.

                            I've actually had a few of the Sony UHD disc redeem as HD. I created a case with Sony, the next day they asked for photos of the slip, disc, case which I sent right back and in an hour I had a new code that redeemed as UHD.
                            Because Vudu is (currently) the only UV provider that offers UHD rights for the title, I opened a ticket here first.

                            Comment


                              #15
                              Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

                              Originally posted by jeremymc7 View Post
                              You can try contacting Paramount. It might be a mistake too.

                              I've actually had a few of the Sony UHD disc redeem as HD. I created a case with Sony, the next day they asked for photos of the slip, disc, case which I sent right back and in an hour I had a new code that redeemed as UHD.
                              You've had Sony codes that redeem in UHD through VUDU?

                              Comment

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