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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu Down?

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    Vudu Down?

    Can't get my library to load on PC, and attempting to connect through TiVo gives a 'Connection Failed' message with code 3:3004

    Anyone else experiencing this?

    #2
    Re: Vudu Down?

    My library loads on my iPhone but titles fail to play with a "Movie Unavailable 1601: Content Right error" message.

    Comment


      #3
      Re: Vudu Down?

      I'm not able to login to the website, and when I try to reset my password, it says communication failure.

      Comment


        #4
        Re: Vudu Down?

        I cant connect using my TV or the computer. I get the same error listed above on my TV and a connection failure when I try to reset the password... I'm guessing Vudu is having connection problems.

        Comment


          #5
          Re: Vudu Down?

          VUDU, I don't know what you're doing right now, but you better fix it.

          Comment


            #6
            Re: Vudu Down?

            Well at least I'm not the only one dealing with the copyright error message....

            Comment


              #7
              Re: Vudu Down?

              I'm also having the same issue. On my PS4, gives code 3:3004. When I attempt to login to the website, it states "login failed." When I go to change my password, it says communication error.

              I've never had any issues with VUDU in the past though, so kudos for that.

              Comment


                #8
                Re: Vudu Down?

                Getting Error failed to get playback info....
                On my dvr....network connection is fine....
                It's 6.35 eastern time....at 27539

                Comment


                  #9
                  Re: Vudu Down?

                  I can login from all devices but cannot play anything and when you call the VUDU support number it asks you to leave a voicemail so im guessing its a catastrophic failure

                  Comment


                    #10
                    Re: Vudu Down?

                    We are working on getting the service back online ASAP, sorry for the inconvenience.

                    I will give updates when possible.
                    Last edited by FelipeF; 12-21-2016, 05:14 PM.

                    Comment


                      #11
                      Re: Vudu Down?

                      I'm also having communication errors. Can't login or play anything.

                      Comment


                        #12
                        Re: Vudu Down?

                        Originally posted by FelipeF View Post
                        We are working on getting the service back online ASAP, sorry for the inconvenience.
                        Thank you for the quick responce. hopefully its an easy fix

                        Comment


                          #13
                          Re: Vudu Down?

                          I too am not able to log in on any device- states communication error. Is there an ETA on getting this fixed?

                          Comment


                            #14
                            Re: Vudu Down?

                            Under Movies in My Vudu it now says I have to pay to rent/own the movies I already own. Please get this fixed. Trying to watch Storks with my kids before they go to bed.

                            Comment


                              #15
                              Re: Vudu Down?

                              It's back up and working on iOS as of 7:41pm eastern time.

                              Comment

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