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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Device Limit

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    #1

    Device Limit

    Is there any hope of increasing the device limit?? You should change it to like 4-5 simultaneous streams with an unlimited device limit like all of the other services like Netflix and Hulu. I hate trying to play musical chairs. I'm only a family of 4, but we have 4 TV's with Roku's, a computer, a PS4, and 4 tablets and 4 phones. I'd like for us each to have it on our tablets, and phones for when we are out and about or traveling, but that means disconnecting the rokus each time, and it's a huge pain! Families don't just have 8 devices anymore... I won't be watching it in 8 places at the same time, I would just like the option to watch it where and when I want to watch it without having to disconnect and reconnect all the time.
    Tags: None
    #2
    Re: Device Limit

    You can get around the limit by creating a second account, and sharing the movies. It might be a good idea to create a second account for the kids, and limit that account to PG-13 or less. It also makes it impossible to buy content from the second account, if you don't connect it to your credit card.

    Comment

      #3
      Re: Device Limit

      I have a 2nd account but I never shared it because I'm not sure to share the 1st with the 2nd or share the 2nd with the 1st. I'm afraid it will get all screwed up after sharing so I just maintain both separately.

      36 UHD
      770 HDX
      2 SD

      Comment

        #4
        Re: Device Limit

        The problem with sharing is Disney Movies and countless "non-UV" titles I have. They wouldn't carry over. With a phone, tablet, living room TV/PS4, bedroom TV and two teenagers with their tv's and gadgets, the device limit causes me to have to constantly drop devices and re-add them.

        Comment

          #5
          Re: Device Limit

          Originally posted by lujan View Post
          I have a 2nd account but I never shared it because I'm not sure to share the 1st with the 2nd or share the 2nd with the 1st. I'm afraid it will get all screwed up after sharing so I just maintain both separately.

          36 UHD
          770 HDX
          2 SD
          if your first account sends an invitation to your second account... the second account will give up the uv rights to the first account, if it accepts the invitation....... just keep in mind you can only share the UV movies between them..

          Comment

            #6
            Re: Device Limit

            Originally posted by sloner52 View Post
            if your first account sends an invitation to your second account... the second account will give up the uv rights to the first account, if it accepts the invitation....... just keep in mind you can only share the UV movies between them..
            Can you clarify how to share? It's a bit confusing for me. So say I have my first main account. I want that to stay as is and linked to my UV account. Now say I have a second account for another family member. How do I get all the purchases on the other family members account to show up on the main account and not mess anything up? Thanks.

            Comment

              #7
              Re: Device Limit

              Originally posted by billygreen23 View Post
              Can you clarify how to share? It's a bit confusing for me. So say I have my first main account. I want that to stay as is and linked to my UV account. Now say I have a second account for another family member. How do I get all the purchases on the other family members account to show up on the main account and not mess anything up? Thanks.

              While logged into your first account, simply go to the top of the Vudu web page and click "Share My Movies" under "Services" .. and send an invitation to your Second Accounts email.. ... the only movies that will be shared between them will be titles that are UV enabled on Vudu.. so if your first account has titles purchased that are non-uv, those tiles will not transfer to your second account and vice versa .. just keep in mind that the UV rights for the movies on the second account will transfer over to the first..

              go here ( http://support.vudu.com/?supportPage=home ) .. you can read everything regarding "Share My Movies" & "Ultra Violet" ...

              Comment

                #8
                Re: Device Limit

                Originally posted by sloner52 View Post
                While logged into your first account, simply go to the top of the Vudu web page and click "Share My Movies" under "Services" .. and send an invitation to your Second Accounts email.. ... the only movies that will be shared between them will be titles that are UV enabled on Vudu.. so if your first account has titles purchased that are non-uv, those tiles will not transfer to your second account and vice versa .. just keep in mind that the UV rights for the movies on the second account will transfer over to the first..

                go here ( http://support.vudu.com/?supportPage=home ) .. you can read everything regarding "Share My Movies" & "Ultra Violet" ...
                Great explanation! Thanks!

                36 UHD
                770 HDX
                2 SD

                Comment

                  #9
                  Re: Device Limit

                  Originally posted by sloner52 View Post
                  While logged into your first account, simply go to the top of the Vudu web page and click "Share My Movies" under "Services" .. and send an invitation to your Second Accounts email.. ... the only movies that will be shared between them will be titles that are UV enabled on Vudu.. so if your first account has titles purchased that are non-uv, those tiles will not transfer to your second account and vice versa .. just keep in mind that the UV rights for the movies on the second account will transfer over to the first..

                  go here ( http://support.vudu.com/?supportPage=home ) .. you can read everything regarding "Share My Movies" & "Ultra Violet" ...
                  Okay, so I did that. The UV movies from my main account show up on the second account. However, the UV movies that were on the second account are not showing up on my main account.

                  Comment

                    #10
                    Re: Device Limit

                    Originally posted by billygreen23 View Post
                    Okay, so I did that. The UV movies from my main account show up on the second account. However, the UV movies that were on the second account are not showing up on my main account.
                    I haven't done it yet but I wanted the movies on my 2nd account which is only a few to show up on the 1st accout which has a lot as you can see from my signature. Maybe we should do it the opposite of what was suggested?

                    36 UHD
                    770 HDX
                    2 SD

                    Comment

                      #11
                      Re: Device Limit

                      Originally posted by billygreen23 View Post
                      Okay, so I did that. The UV movies from my main account show up on the second account. However, the UV movies that were on the second account are not showing up on my main account.

                      give it some time - I've had it take a day or so before it would show up.....


                      also in case you didn't read the FAQ's in VUDU Support... keep this in mind..just a copy/paste of whats written..

                      Will people I invite to my UltraViolet Library lose their movies if they join my Library?
                      They keep their movies and see your UltraViolet titles as well. If the invited person has UltraViolet titles from another service listed in VUDU, he will no longer see them in his VUDU account-but they still exist in his own UltraViolet Library.


                      Once a person has accepted your invitation and completed the necessary steps, he or she will be able to:

                      Through VUDU:
                      - Download or stream the movies and TV shows in your UltraViolet Library
                      - Add UltraViolet movie or TV shows to your library by purchasing them

                      Through the UltraViolet site only (www.uvvu.com):
                      - View and edit the information of other users in your UltraViolet Library
                      - remove other users at the same permissions level
                      - View, register and rename UltraViolet Players



                      if you can still see the UV movies in your second account then they should port over soon...just give it a day or so..

                      Comment

                        #12
                        Re: Device Limit

                        Originally posted by billygreen23 View Post
                        Okay, so I did that. The UV movies from my main account show up on the second account. However, the UV movies that were on the second account are not showing up on my main account.
                        did they show up yet?

                        Comment

                          #13
                          Re: Device Limit

                          Originally posted by sloner52 View Post
                          did they show up yet?
                          Nope. I don't think that's how it works. They did purchase a new UV movie on the second account and it showed up on the first account. Now the the second account is linked to the main UV account, any new purchases will show up on both. All the past purchases on the second account remain in the old UV account.

                          Comment

                            #14
                            Re: Device Limit

                            Originally posted by billygreen23 View Post
                            Nope. I don't think that's how it works. They did purchase a new UV movie on the second account and it showed up on the first account. Now the the second account is linked to the main UV account, any new purchases will show up on both. All the past purchases on the second account remain in the old UV account.
                            I'm almost positive that the first account should be getting the UV titles from the second..... If I were you I would contact Vudu support (http://support.vudu.com/?supportPage=home) and ask them about this.... I think UV Servers have been having some trouble lately maybe that is what is wrong - I've seen people posting on here just the other day, saying that hundreds of their UV titles just went missing and Vudu was able to fix it...

                            Comment

                              #15
                              Re: Device Limit

                              Exactly this....

                              Originally posted by ph_online View Post
                              The problem with sharing is Disney Movies and countless "non-UV" titles I have. They wouldn't carry over. With a phone, tablet, living room TV/PS4, bedroom TV and two teenagers with their tv's and gadgets, the device limit causes me to have to constantly drop devices and re-add them.

                              Comment

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