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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Fantastic Beasts UHD Code Redeemed in HDX

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    Fantastic Beasts UHD Code Redeemed in HDX

    I entered the Fantastic Beasts UHD code through the URL provided on the insert: wb.com/redeemFantasticBeasts

    But it shows up in my VUDU account as HDX only. This is from the 4K Blu-ray release so it should redeem in UHD like every other WB title.

    #2
    Re: Fantastic Beasts UHD Code Redeemed in HDX

    Originally posted by Adam_ME View Post
    I entered the Fantastic Beasts UHD code through the URL provided on the insert: wb.com/redeemFantasticBeasts

    But it shows up in my VUDU account as HDX only. This is from the 4K Blu-ray release so it should redeem in UHD like every other WB title.
    Just curious what happens in this situation?? Will it be upgraded in the future to UHD automatically? Or are you just screwed, because you used your code and it only unlocked HDX copy???

    I'm about to buy Fantastic Beasts tomorrow, should i not activate my UV code just yet??

    Comment


      #3
      Re: Fantastic Beasts UHD Code Redeemed in HDX

      I just redeemed my code through flixster and it did add the UHD version to my VUDU account.

      Comment


        #4
        Re: Fantastic Beasts UHD Code Redeemed in HDX

        Redeeming directly through Vudu gives UHD as well. Generally it's not a good idea to redeem at those studio URL's listed on the slips.

        Comment


          #5
          Re: Fantastic Beasts UHD Code Redeemed in HDX

          Originally posted by Cranston37 View Post
          Redeeming directly through Vudu gives UHD as well. Generally it's not a good idea to redeem at those studio URL's listed on the slips.
          Except Sony if it is a UHD code and you want UHD in your UV locker.

          Comment


            #6
            Re: Fantastic Beasts UHD Code Redeemed in HDX

            Originally posted by Adam_ME View Post
            I entered the Fantastic Beasts UHD code through the URL provided on the insert: wb.com/redeemFantasticBeasts

            But it shows up in my VUDU account as HDX only. This is from the 4K Blu-ray release so it should redeem in UHD like every other WB title.
            From Best Buy SteelBook? Users at Blu-ray.com say the code from the SteelBook only redeems HDX, while the standard 4K redeems UHD as expected.

            Comment


              #7
              Re: Fantastic Beasts UHD Code Redeemed in HDX

              Thanks for the replies everyone....

              I was able to redeem this movie and it gave me UHD on Vudu.

              ( i bought the regular 4k UHD bluray copy, not the steelbook )

              Comment


                #8
                Re: Fantastic Beasts UHD Code Redeemed in HDX

                My Best Buy 4K steelbook code only redeemed as HDX on VUDU.

                Comment


                  #9
                  Re: Fantastic Beasts UHD Code Redeemed in HDX

                  Originally posted by Nygiantsfan3342 View Post
                  My Best Buy 4K steelbook code only redeemed as HDX on VUDU.
                  Wow, that seems so crazy!!! Not even going to try to figure out WHY....

                  Hopefully VUDU can fix the issue.

                  Comment


                    #10
                    Re: Fantastic Beasts UHD Code Redeemed in HDX

                    Originally posted by SinGA View Post
                    Wow, that seems so crazy!!! Not even going to try to figure out WHY....

                    Hopefully VUDU can fix the issue.
                    Warners put code slips meant for the regular blu in the steelbooks. Nothing Vudu can do about that. People report that a call to Warners gets it straightened out.

                    (888) 892-4030

                    Comment


                      #11
                      Re: Fantastic Beasts UHD Code Redeemed in HDX

                      Originally posted by Cranston37 View Post
                      Warners put code slips meant for the regular blu in the steelbooks. Nothing Vudu can do about that. People report that a call to Warners gets it straightened out.
                      Does anyone know the best way to contact WB? I bought the steelbook and am having this problem too. I can't find a number for them. I might try to email their email provided on their WB All Access site if there's no better way.

                      Thanks.

                      Comment


                        #12
                        Re: Fantastic Beasts UHD Code Redeemed in HDX

                        The number is in the post above yours. It works, though. Just did it this morning. I called, they asked for my email and I was sent these instructions:

                        Thank you for contacting Flixster Video Customer Care.

                        We?d be happy to add this title to your collection, but first we require a photo of both the receipt and the redemption insert that came with your DVD or Blu-ray so we can verify the original purchase. We apologize for the inconvenience.

                        If you do not have the insert, please provide a photo of the DVD/Blu-ray case showing the UltraViolet logo on the packaging in addition to a photo of the receipt.
                        There was a hiccup because my Flixster account had somehow become unlinked from UV, so make sure that's healthy first.

                        Comment


                          #13
                          Re: Fantastic Beasts UHD Code Redeemed in HDX

                          Originally posted by MattO View Post
                          The number is in the post above yours. It works, though. Just did it this morning. I called, they asked for my email and I was sent these instructions:



                          There was a hiccup because my Flixster account had somehow become unlinked from UV, so make sure that's healthy first.
                          They also have a chat option that worked for me.

                          Comment


                            #14
                            Re: Fantastic Beasts UHD Code Redeemed in HDX

                            Originally posted by Adam_ME View Post
                            I entered the Fantastic Beasts UHD code through the URL provided on the insert: wb.com/redeemFantasticBeasts

                            But it shows up in my VUDU account as HDX only. This is from the 4K Blu-ray release so it should redeem in UHD like every other WB title.
                            My code from the UHD disc only downloads HDX as well on Vudu. All the other Warner codes come up with UHD (and Dolby Vision!) for the one's who have Dolby Vision compatible TVs.
                            Warner must be losing money on these downloads. lol

                            Comment

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