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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Disc + Digital - No Ship Notice - No Tracking ? ? ?

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    Disc + Digital - No Ship Notice - No Tracking ? ? ?

    I love the Disc + Digital (instant view now, disc in mail later) but I've got a lot of reservations.

    1) I've never received any emails noting when it's shipped.
    2) There nothing in Vudu in your account that shows it was shipped, only paid for.
    3) No email with tracking and no tracking in your account.
    4) Ever since the launch of mobile Disc to Digital (not D+D) the Disc + Digital no longer supports a ship to other then your billing address. Doesn't matter if your different shipping address is on file with credit card and / or entered in vudu ship to address. Doesn't matter if it worked before mobile D to D.

    There's WAY to may things that are FAR from ideal and these problems have been there for a long time.

    At a minimum you should NOT have to call an 800 number to get confirmation of shipping and tracking info. I ignored this from launch because at least my ship to has 24/7/365 security and I know when things arrive and if something goes wrong I have multiple cameras to review what happened with security receipt. Now that Vudu is (mistakenly?) forcing bill to address where things just get dropped on my home porch where anyone from the street can see and take it this is simply not acceptable anymore.

    Soemthing needs to change it and toot sweet

    #2
    Re: Disc + Digital - No Ship Notice - No Tracking ? ? ?

    Originally posted by jeremymc7 View Post
    I love the Disc + Digital (instant view now, disc in mail later) but I've got a lot of reservations.


    2) There nothing in Vudu in your account that shows it was shipped, only paid for.
    Balance and History provides you with the tracking information, scroll to the D+D order and click on it. If it has shipped, a link to tracking is provided under order status.

    Comment


      #3
      Re: Disc + Digital - No Ship Notice - No Tracking ? ? ?

      Originally posted by warbington View Post
      Balance and History provides you with the tracking information, scroll to the D+D order and click on it. If it has shipped, a link to tracking is provided under order status.
      THANKS !

      Must be somewhat new, I never saw it before.

      Helpful. But some of my comments still stand. Have to go through multiple steps to track and there is no notification via via email that it's shipped or delivered. Amazon is the kind of order and tracking info. I get constant notification on my phone every step of the way.

      Thanks again !

      Comment


        #4
        Re: Disc + Digital - No Ship Notice - No Tracking ? ? ?

        Originally posted by jeremymc7 View Post
        THANKS !

        Must be somewhat new, I never saw it before.

        Helpful. But some of my comments still stand. Have to go through multiple steps to track and there is no notification via via email that it's shipped or delivered. Amazon is the kind of order and tracking info. I get constant notification on my phone every step of the way.

        Thanks again !
        I do wish more sites were more proactive with this sorts of things beyond basic order tracking tucked away in your account. With Walmart's in store pickup, you get location based alerts on the Walmart app if your order is ready, and it will let you check in to tell the Pickup staff you're there. On Best Buy's web site, they have a predominant "shopping history" banner on the front page, and if you have an order that needs to be picked up it will be clearly called out.

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