Announcement

Collapse

Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their VUDU service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

No Bandwidth?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    No Bandwidth?

    Got the Vudu box yesterday got eveything hooked up, Find out that there is no Bourne movives, what is more frustrating is that the box says that there is not enough banwidth for instant viewing, we have a 6/1 internet connectiom. I do a speed check at DSL reports and other sires and I am getting results anywhere fro 5/1 to 8/1. Customer service was polite but not that on the ball didn't seem to have an anwser other to leave the box on for a few days. Thats what I get when I try to rent a movie is that it will be available in a few days. Any suggestions???

    #2
    Re: No Bandwidth?

    Welcome to the Vudu Forum windtreker.

    The bandwidth results don't really mean anything at first, as you don't have any history. After you rent a couple movies it will learn your network. Based upon the information you provided (6/1), I'm betting your first movie will be available to watch within 5 minutes of renting.

    As for the Boune Movies - your Vudu needs to download the software update that provides access to the HD libraries. This will take several hours, as it happens in the background. Using your box to watch anything will also delay the software updates (active viewing beats background updates in the Vudu Rock-Paper-Scissors).

    Heck, if you go out today and leave the box alone, you may be watching Bourne for free tonight.

    P.S. If you go into Info/Settings you can find your Client ID, Software and Database version. Posting that information here (especially client ID) will let us know where you are and how long before your box is current.

    Comment


      #3
      Re: No Bandwidth?

      The client ID is 0x2c36. current software is 1.1.1(rev 18056) Data base version os 14:1353

      Comment


        #4
        Re: No Bandwidth?

        OK, your software is current. You just need your database to get up to date (the lag happens between the time the factory builds your Vudu and the date you activate it). Keep in mind that the Vudu you just opened may have been built many weeks ago.

        After this first day lag, you will always be current, as long as you keep your Vudu online.

        Comment


          #5
          Re: No Bandwidth?

          Meaning keep the box on and not in standby mode? what is the current data base?

          Comment


            #6
            Re: No Bandwidth?

            Originally posted by windtreker View Post
            Meaning keep the box on and not in standby mode? what is the current data base?
            Standby mode is fine - that just turns OFF the audio/video outputs. Just don't disconnect the internet or pull the power cord

            Somebody else will have to chime in with the database version - I'm on a different version for beta testing future stuff (stuff you will like!).

            Comment


              #7
              Re: No Bandwidth?

              Database is now starting to update now at 14:1366, I am now able to view immediately. What I did was go to out and pick yp a new router, I had the Belkin F5D8230-4, while the router is rated very well it always seemed touchy. I replaced it with a WRT54GS not only did the range increase for the house but speeds went up and pings down. The Vudu retested the connection and bang immediately went to instant viewing. Thanks for all the help I'll be a regular here

              Comment

              Working...
              X