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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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DISNEY 4K UHD DMA

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    #16
    Re: DISNEY 4K UHD DMA

    Apparently if code is redeemed directly in the Disney site this is now porting into VUDU as UHD? Can anyone confirm? Also has anyone talked to Disney about updating users who already redeemed their codes and got HD to UHD?

    Comment


      #17
      Re: DISNEY 4K UHD DMA

      Originally posted by Bond007 View Post
      Apparently if code is redeemed directly in the Disney site this is now porting into VUDU as UHD? Can anyone confirm? Also has anyone talked to Disney about updating users who already redeemed their codes and got HD to UHD?
      Not sure about that. I bought the movie directly from Vudu in UHD and it still shows as HD on DMA's website.

      Comment


        #18
        Re: DISNEY 4K UHD DMA

        Originally posted by Starkenator View Post
        Anybody tried redeeming directly on Vudu? I am considering it but what if it doesn't make a difference then later down the road when Disney and iTunes flips the 4K switch, people who redeemed it on Disney are automatically upgraded to UHD?
        I read a secondhand account of this on another forum, and have asked there for their source. I'll post here if I get a response.

        Comment


          #19
          Re: DISNEY 4K UHD DMA

          Originally posted by jeremymc7 View Post
          I bought the UHD version from Vudu fpr $25 on digital release date since I wanted UHD streaming since it was resonably clear the UHD disc was HD(HDX) streaming only. It shows as 3D (for some reason) on DMA but plays HD(HDX) on other DMA providers.

          Unless things change this will be how I'm buying Disney UHD from now on.
          From a thread over on the Blu-ray forums, in light of this potential new info try un/re-linking your DMA & Vudu accounts?

          According to the spreadsheet https://docs.google.com/spreadsheets...Htmh4/htmlview, old redeemptions from 4K discs have not updated yet, but current redeemptions from 4K discs will port to Vudu in UHD if you redeem at DMA directly.

          Comment


            #20
            Re: DISNEY 4K UHD DMA

            Originally posted by GoDirectly2Jail View Post
            From a thread over on the Blu-ray forums, in light of this potential new info try un/re-linking your DMA & Vudu accounts?

            According to the spreadsheet https://docs.google.com/spreadsheets...Htmh4/htmlview, old redeemptions from 4K discs have not updated yet, but current redeemptions from 4K discs will port to Vudu in UHD if you redeem at DMA directly.
            I tried disconnecting and reconnecting. It still shows HD on DMA's website and UHD on Vudu.

            Comment


              #21
              Re: DISNEY 4K UHD DMA

              Update. I had a UHD code for Gotgv2 that i redeemed prior to yesterday so it just gave me hdx in vudu. I emailed Disney about it today and they pushed UHD to vudu for me. Great success!

              Comment


                #22
                Re: DISNEY 4K UHD DMA

                Originally posted by Bond007 View Post
                Update. I had a UHD code for Gotgv2 that i redeemed prior to yesterday so it just gave me hdx in vudu. I emailed Disney about it today and they pushed UHD to vudu for me. Great success!
                So is this now redeeming in UHD through VUDU? I have yet to redeem my code for this reason. Or do you have to redeem then contact Disney to get the VUDU UHD copy.

                Comment


                  #23
                  Re: DISNEY 4K UHD DMA

                  Originally posted by jayraysaiz View Post
                  So is this now redeeming in UHD through VUDU? I have yet to redeem my code for this reason. Or do you have to redeem then contact Disney to get the VUDU UHD copy.
                  You redeem at DMR or DMA and it'll port to Vudu as UHD

                  Comment


                    #24
                    Re: DISNEY 4K UHD DMA

                    Can confirm that I now have a UHD version of GOTG 2 on vudu. I contacted disney a while back when codes were only redeeming as HDX and originally they told me that it only comes with an HD version. Today I checked my email and had an email from them letting me know that my HDX version had been upgraded to UHD on vudu. Looks like they probably were getting tons of requests for this and had a change of heart.

                    Comment


                      #25
                      Re: DISNEY 4K UHD DMA

                      Just call DMA at 1-855-347-3722 they will fix for you.

                      Comment


                        #26
                        Re: DISNEY 4K UHD DMA

                        Originally posted by Otter0911 View Post
                        Just call DMA at 1-855-347-3722 they will fix for you.
                        I can confirm calling above number works!!! Got UHD version added as well.

                        Comment


                          #27
                          Re: DISNEY 4K UHD DMA

                          Can someone who redeemed their UHD disc code tell me what it's showing in their DMR and DMA accounts.

                          I purchased UHD digital at Vudu but it's showing as 3D in DMR and HD in DMA.

                          Comment


                            #28
                            Re: DISNEY 4K UHD DMA

                            Originally posted by jeremymc7 View Post
                            Can someone who redeemed their UHD disc code tell me what it's showing in their DMR and DMA accounts.

                            I purchased UHD digital at Vudu but it's showing as 3D in DMR and HD in DMA.
                            Redeemed my 4k/3d/BR combo pack code at DMA and mine shows the same as yours...HD@DMA & 3D@DMR.

                            Called today and the nice young lady at DMA pushed the UHD version into VUDU while on the phone. To bad the 3D version couldn't be pushed as well...that would have been icing!!!

                            Comment


                              #29
                              Re: DISNEY 4K UHD DMA

                              Emailed support at midnight and when I woke up they had already added the 4K version to Vudu 👍

                              Comment


                                #30
                                Re: DISNEY 4K UHD DMA

                                I can confirm that redeeming my 4K/3D combo through DMR shows in my history as:

                                Marvel Guardians Of The Galaxy Vol. 2 UD 3D Blu-ray (Best Buy)

                                Clearly has "UD 3D". But I entered my code on release day and only got HD in my digital entitlement. Have emailed DMA as other have suggested and hope they fix the entitlement to include UHD.

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