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The Lion King DMA

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    The Lion King DMA

    Just a guess but i would guess Disney is going to pull the version we already may have when the new digital release happens in August just like they did with Beauty and The Beast last year.
    Old Version
    https://www.vudu.com/movies/#!conten.../The-Lion-King
    New Version
    https://www.vudu.com/movies/#!conten...ure-Collection

    #2
    Re: The Lion King DMA

    They can't pull it but they can replace it if they wish. I still own my old copy of Beauty and the Beast, haven't heard anything of it being pulled at all. With how greedy Disney is I seriously doubt they will replace our old copies with new and improved copies. Disney is king when it comes to making people have to re- purchase movies they already own with better versions. They can't just pull titles that have already been purchased. They would get some serious backlash if they ever did that.

    Comment


      #3
      Re: The Lion King DMA

      Originally posted by danglin709 View Post
      Just a guess but i would guess Disney is going to pull the version we already may have when the new digital release happens in August just like they did with Beauty and The Beast last year.
      Old Version
      https://www.vudu.com/movies/#!conten.../The-Lion-King
      New Version
      https://www.vudu.com/movies/#!conten...ure-Collection
      What was the difference between the Beauty and the Beast releases? I know the Blu-rays were different but trying to find out the digital version differences.

      Comment


        #4
        Re: The Lion King DMA

        Originally posted by dunnvudu View Post
        What was the difference between the Beauty and the Beast releases? I know the Blu-rays were different but trying to find out the digital version differences.
        There is the special edition version that is 92 min long and has an extra song, and then the original 1991 theatrical version that is 85 min long.

        Some of us, like me, had the special edition version on Vudu from the 3D Diamond Edition package. and then when there was a re-release last year vudu removed that edition from our accounts and replaced it with the theatrical version, with no explanation still a year later.

        Hopefully it won't happen again with The Lion King, or any other title, but it doesn't look like there is a difference, unless they remastered it or something...

        Comment


          #5
          Re: The Lion King DMA

          unlike with Beauty and the Beast, the Lion King was not (and doesn't appear to be) the special edition (with the song Morning Report added). It is possible that version will show up in the DMA extras or on iTunes, similar to how BatB is doing it right now, but otherwise the most that will happen is your artwork on Vudu will change.

          The issue with BatB is that the special edition has some minor yet significant changes due to the song Human Again in which the way the castle appears throughout the movie after that scene is completely different. Lion King on the other hand, if my memory serves me well without Googling it, just adds the song to the film.

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            #6
            Re: The Lion King DMA

            If you have the original version of the Lion King in your DMa/Vudu account call DMA and they will add the Signature edition to your DMA account and it will add the Signature edition to your Vudu account

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              #7
              Re: The Lion King DMA

              *DELETED*

              Comment


                #8
                Re: The Lion King DMA

                Originally posted by danglin709 View Post
                If you have the original version of the Lion King in your DMa/Vudu account call DMA and they will add the Signature edition to your DMA account and it will add the Signature edition to your Vudu account
                I just emailed support. Will post when I hear something back.

                Comment


                  #9
                  Re: The Lion King DMA

                  Originally posted by GoDirectly2Jail View Post
                  I just emailed support. Will post when I hear something back.
                  the response i got back
                  Thank you for your email.

                  At this time, Disney does not offer a program to upgrade previously purchased Digital movies to newly released editions.

                  We appreciate you taking the time to let us know your thoughts and will share them with the rest of our team.

                  If there is anything else we can do to help, please reply to this email or contact us at (855) 347-3722 and a cast member will gladly assist you!

                  Thank you,

                  Comment


                    #10
                    Re: The Lion King DMA

                    Originally posted by GoDirectly2Jail View Post
                    I just emailed support. Will post when I hear something back.
                    use your phone and call them, i did and they did fix it

                    Comment


                      #11
                      Re: The Lion King DMA

                      I still have the film in my DMA account but it's no longer in Vudu. Is this something that will be fixed eventually or is my only option to contact phone support? Do I contact DMA or Vudu?

                      Comment


                        #12
                        Re: The Lion King DMA

                        Originally posted by IPhoneUser View Post
                        I still have the film in my DMA account but it's no longer in Vudu. Is this something that will be fixed eventually or is my only option to contact phone support? Do I contact DMA or Vudu?
                        Call DMA

                        Comment


                          #13
                          Re: The Lion King DMA

                          This is the emailed response:
                          Thank you for your email.

                          At this time, Disney does not offer a program to upgrade previously purchased Digital movies to newly released editions.

                          We appreciate you taking the time to let us know your thoughts and will share them with the rest of our team.

                          If there is anything else we can do to help, please reply to this email or contact us at (855) 347-3722 and a cast member will gladly assist you!

                          Thank you,

                          Emer
                          Disney Movies Anywhere Support
                          So that went nowhere fast.

                          Originally posted by danglin709 View Post
                          use your phone and call them, i did and they did fix it
                          Would you mind posting what you said when you called?

                          Comment


                            #14
                            Re: The Lion King DMA

                            Originally posted by GoDirectly2Jail View Post
                            This is the emailed response:


                            So that went nowhere fast.



                            Would you mind posting what you said when you called?
                            i told them it was in my vudu and DMA already and that it still showed as if it was in the vault but showed on DMA that i had it, she put me on hold and fixed it within 30 seconds

                            Comment


                              #15
                              Re: The Lion King DMA

                              Originally posted by markazali View Post
                              the response i got back
                              Thank you for your email.

                              At this time, Disney does not offer a program to upgrade previously purchased Digital movies to newly released editions.

                              We appreciate you taking the time to let us know your thoughts and will share them with the rest of our team.

                              If there is anything else we can do to help, please reply to this email or contact us at (855) 347-3722 and a cast member will gladly assist you!

                              Thank you,
                              I would absolutely LOVE to get that reply.

                              I would thank them, and then kindly ask them to restore my copy of Beauty and the Beast to the version I got 3 years ago before they "upgraded" it against my will to the "newly released edition" last fall -- it obviously must have been a mistake since they just said they DON'T upgrade.................

                              Comment

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