Announcement

Collapse

Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

MA titles 4k/UHD on other services, but not Vudu (where UHD is availalbe).

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    MA titles 4k/UHD on other services, but not Vudu (where UHD is availalbe).

    I have several movies that are 4K through redeeming directly through iTunes. In my purchase history within iTunes, they all say (4K, HDR) as Type. A few movies updated on all services as 4K/UHD, such as 'Lucy' and 'Lone Survivor'. Others update to other services like Google has UHD, but do not appear under Vudu as UHD (where available).

    There are quite a few titles like this, so I didn't know if it was a bigger issue that was getting resolved and I should just be patient, or I should open up a ticket?


    Below are the titles that are MA, that are iTunes 4K redemptions, and that appeared in my Vudu library but as HDX instead of the available UHD.
    • Battleship
    • Fast & Furious 6
    • Fast & Furious 6 (Extended Edition)
    • Snow White and the Huntsman: Extended Edition
    • The Bourne Identity
    • The Bourne Supremacy
    • The Bourne Ultimatum
    • The Bourne Legacy
    • Mad Max Fury Road (only appears in Google from MA)


    Thanks!

    #2
    Re: MA titles 4k/UHD on other services, but not Vudu (where UHD is availalbe).

    Originally posted by NJScorpio View Post
    I have several movies that are 4K through redeeming directly through iTunes. In my purchase history within iTunes, they all say (4K, HDR) as Type. A few movies updated on all services as 4K/UHD, such as 'Lucy' and 'Lone Survivor'. Others update to other services like Google has UHD, but do not appear under Vudu as UHD (where available).

    There are quite a few titles like this, so I didn't know if it was a bigger issue that was getting resolved and I should just be patient, or I should open up a ticket?


    Below are the titles that are MA, that are iTunes 4K redemptions, and that appeared in my Vudu library but as HDX instead of the available UHD.
    • Battleship
    • Fast & Furious 6
    • Fast & Furious 6 (Extended Edition)
    • Snow White and the Huntsman: Extended Edition
    • The Bourne Identity
    • The Bourne Supremacy
    • The Bourne Ultimatum
    • The Bourne Legacy
    • Mad Max Fury Road (only appears in Google from MA)


    Thanks!
    Add Fifty Shades to the list.

    Comment


      #3
      Re: MA titles 4k/UHD on other services, but not Vudu (where UHD is availalbe).

      If an HD version is already in MA, it doesn't seem to update anywhere. Are you sure the Google version is actually UHD?

      Also I didn't know they upgraded Furious 6 to 4K. I knew I should have waited to redeem in iTunes, because I just did it on Wednesday. I redeemed 6 and 7 back to back and since 7 was already 4K, it ported to Vudu in 4K. But since at the time 6 was HD, it ported in HD, and now has upgraded in iTunes, but does not overwrite MA without having it removed by an agent.

      Comment


        #4
        Re: MA titles 4k/UHD on other services, but not Vudu (where UHD is availalbe).

        Originally posted by Skadlone721 View Post
        If an HD version is already in MA, it doesn't seem to update anywhere. Are you sure the Google version is actually UHD?
        Yeah, many Vudu customers already own many of those 4K titles (and many more) through MA so wouldn't even be entitled to an upgrade. The only way to get UHD from a code is to call MA and have them remove those eligibile titles from your library so you can redeem the film directly through MA. It's quite a mess.

        Comment

        Working...
        X