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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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why does watch time remaining go below the length of a movie

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    why does watch time remaining go below the length of a movie

    Why is it your time to watch a movie go below the running time of a movie? I have something like 1 hour and 1/2 to watch a rental and the movie was like 1 hour and 40 minutes. So when I got to the last 10 minutes it end abruptly and said that if I wanted to keep watching I had to rent the movie again. What is the point of letting someone watch the movie past the length of the running time if you can't watch the hole thing?

    #2
    Re: why does watch time remaining go below the length of a movie

    Originally posted by samoan View Post
    Why is it your time to watch a movie go below the running time of a movie? I have something like 1 hour and 1/2 to watch a rental and the movie was like 1 hour and 40 minutes. So when I got to the last 10 minutes it end abruptly and said that if I wanted to keep watching I had to rent the movie again. What is the point of letting someone watch the movie past the length of the running time if you can't watch the hole thing?
    This sounds like the 24 hour limitation that you have after you start watching a movie. You have 24 hours to finish watching it. That's unfortunate but that's just the way it is. It doesn't make much sense for them to not let you see any of it if you have an hour left, even if there is 1:30 remaining. After all, you could theoretically fast forward through parts of it if you wanted to. The bottom line is that if you run out of time and want to watch the end of the movie, you will need to rent it again.

    At least now they have a discounted price for extending the rental. Originally you had to pay the full rental price again so it has improved. Just think of it as paying a late fee at Blockbuster (though I realize they don't do that so much any more and they give you a longer amount of time to watch your movie).

    Comment


      #3
      Re: why does watch time remaining go below the length of a movie

      Originally posted by redwein View Post

      At least now they have a discounted price for extending the rental.
      Most movies have this but not all.

      Comment


        #4
        Re: why does watch time remaining go below the length of a movie

        Originally posted by redwein View Post
        This sounds like the 24 hour limitation that you have after you start watching a movie. You have 24 hours to finish watching it.
        Negative, I had not yet watched the movie when there was 1 and 1/2 hours left, I clicked watch and it didn't extend it to 24 hours instead when the 1 and 1/2 hours was up it interrupted the movie and said it was expired.

        Comment


          #5
          Re: why does watch time remaining go below the length of a movie

          Originally posted by samoan View Post
          Negative, I had not yet watched the movie when there was 1 and 1/2 hours left, I clicked watch and it didn't extend it to 24 hours instead when the 1 and 1/2 hours was up it interrupted the movie and said it was expired.
          Well it does look like something started that clock going though I won't begin to guess what that is. This is the first time anyone has mentioned a problem like this so I'm guessing it isn't common, regardless of what caused it.

          Comment


            #6
            Re: why does watch time remaining go below the length of a movie

            Which movie was it and on what day (and if you remember time) did you try to watch the movie.

            It is possible that you rented a movie where the rental window was about to expire and the day you watched it, the rental window ended.

            Hagen.

            Comment


              #7
              Re: why does watch time remaining go below the length of a movie

              Originally posted by Hagen View Post
              Which movie was it and on what day (and if you remember time) did you try to watch the movie.

              It is possible that you rented a movie where the rental window was about to expire and the day you watched it, the rental window ended.

              Hagen.
              I was watching 13 Tazmati and it was on the day where I had 1 hour and 1/2 to watch it before the 30 day rental period was going to end. Then I clicked watch now and started watching it, then after I got almost to the end, paused it for 5 minutes or so to use the restroom, it said the viewing time has expired and I could extend it for 99cents.

              Comment


                #8
                Re: why does watch time remaining go below the length of a movie

                Originally posted by samoan View Post
                I was watching 13 Tazmati and it was on the day where I had 1 hour and 1/2 to watch it before the 30 day rental period was going to end. Then I clicked watch now and started watching it, then after I got almost to the end, paused it for 5 minutes or so to use the restroom, it said the viewing time has expired and I could extend it for 99cents.
                I see. It was the 30 day clock expiring, not the 24 hour one. Interesting situation. I would think that the 30 day window should be for when you have to start watching it and the 24 hour window should only start when you start the movie, even if you start it 5 minutes before the end of the 30 day window. But that's just common sense and may not be possible in reality.

                Comment


                  #9
                  Re: why does watch time remaining go below the length of a movie

                  Originally posted by redwein View Post
                  I see. It was the 30 day clock expiring, not the 24 hour one. Interesting situation. I would think that the 30 day window should be for when you have to start watching it and the 24 hour window should only start when you start the movie, even if you start it 5 minutes before the end of the 30 day window. But that's just common sense and may not be possible in reality.
                  Yes that was the impression I was under as well which is why I was surprised to see it end. I ended up extending because I really wanted to see the end, very good movie.

                  Comment


                    #10
                    Re: why does watch time remaining go below the length of a movie

                    I guess you have a 30 day window to watch the movie not to start watching the movie.

                    Comment

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