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My UV movie doesn't show up...

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    #16
    Re: My UV movie doesn't show up...

    Originally posted by Starkenator View Post
    Also "The Smurfs" doesn't show for me on Vudu while it does on Ultraviolet.
    I see this movie available on my UV account and in VUDU. Is it the 3D version you're having trouble with?

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      #17
      Re: My UV movie doesn't show up...

      Originally posted by dhatman View Post
      I see this movie available on my UV account and in VUDU. Is it the 3D version you're having trouble with?
      No it is the 2D Blu-ray.

      Comment


        #18
        Re: My UV movie doesn't show up...

        Originally posted by dhatman View Post
        I see this movie available on my UV account and in VUDU. Is it the 3D version you're having trouble with?
        Also curious to know if Smurfs is in HDX as all my Warner and Universal Ultraviolet movies are in SD on Vudu (even though redeemed from Blu-rays).

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          #19
          Re: My UV movie doesn't show up...

          Originally posted by Starkenator View Post
          Also curious to know if Smurfs is in HDX as all my Warner and Universal Ultraviolet movies are in SD on Vudu (even though redeemed from Blu-rays).
          I didn't use the D2D service to get my copy. I bought the HDX version on VUDU, and at that point it was linked across my accounts. The Smurfs is available in HDX on VUDU. Does your receipt show the quality it was redeemed in?

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            #20
            Re: My UV movie doesn't show up...

            Originally posted by dhatman View Post
            I didn't use the D2D service to get my copy. I bought the HDX version on VUDU, and at that point it was linked across my accounts. The Smurfs is available in HDX on VUDU. Does your receipt show the quality it was redeemed in?
            I don't believe he got it on D2D either. The issues we are having is with movies we previously bought/redeemed on UV that are missing after linking our UV account with Vudu.

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              #21
              Re: My UV movie doesn't show up...

              Originally posted by sbuberl View Post
              I don't believe he got it on D2D either. The issues we are having is with movies we previously bought/redeemed on UV that are missing after linking our UV account with Vudu.
              Exactly.

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                #22
                Re: My UV movie doesn't show up...

                I have various movies missing from my collection even though the site states the movies are UV compatible (I looked them up individually to check). Also, Monty Python is only available in SD even though I purchased the Blu-ray and the HD version is available on Sony's UV site.

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                  #23
                  Re: My UV movie doesn't show up...

                  Originally posted by prkprkprk View Post
                  I have various movies missing from my collection even though the site states the movies are UV compatible (I looked them up individually to check). Also, Monty Python is only available in SD even though I purchased the Blu-ray and the HD version is available on Sony's UV site.
                  Could you please provide us with a list of the movies?

                  Comment


                    #24
                    Re: My UV movie doesn't show up...

                    Originally posted by lujan View Post
                    Me too, Deathly Hallows Part 2 is showing up on Vudu but Part 1 is not which doesn't make much sense. I have a ticket into Vudu and they says they're working on it.
                    Maybe Vudu doesn't have Harry Potter and the Deathly Hallows, Part 1 because when I do a search for Harry Potter, all of them come up except this one? This could be why it's not showing up on "My Movies" list from UV?

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                      #25
                      Re: My UV movie doesn't show up...

                      Originally posted by lujan View Post
                      Maybe Vudu doesn't have Harry Potter and the Deathly Hallows, Part 1 because when I do a search for Harry Potter, all of them come up except this one. This could be why it's not showing up on "My Movies" list from UV?
                      that is the case with this particular movie.

                      Comment


                        #26
                        Re: My UV movie doesn't show up...

                        My movies aren't showing up after I synced my UV and Vudu. I had purchased these movies on Blu-ray and redeemed them on UV, but they did not transfer to Vudu.

                        These are the movies:

                        -Cowboys & Aliens
                        -Drive
                        -Friends with Benenfits
                        -Green Lantern: Emerald Knights
                        -Happy Feet 2
                        -Ides of March
                        -J. Edgar
                        -Moneyball
                        -Smurfs

                        I have submitted a ticket, but the customer service representative was not very knowledgable.

                        Comment


                          #27
                          Re: My UV movie doesn't show up...

                          I hade two of seven Movies in my Ultraviolet account not show up in my vudu acct. One is a Sony Movie (Moneyball) with is on the d2d list and the other one (A Very Harold and Kumar Christmas) which is not on the list but is avaiable to rent or purchase on Vudu. Note: these movies where not disc to digital coversions from walmart but redemed thru Sony and Flixter. Here are the movies I had suscess with. Austin Powers: International Man of Mystery, Crazy, Stupid, Love, Demolition Man, Final Destination 5, The Hangover: Part 2.

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                            #28
                            Re: My UV movie doesn't show up...

                            They seem to have corrected this. All my movies, including the ones not part of the disc to digital program are now showing up.

                            Comment


                              #29
                              Re: My UV movie doesn't show up...

                              Originally posted by madmod20061 View Post
                              They seem to have corrected this. All my movies, including the ones not part of the disc to digital program are now showing up.
                              Good catch. Mine show up, but when I go to any of their individual pages, it doesn't recognize that I own it there. Hopefully, this will be fixed soon too (they hadn't responded to my ticket saying they were done, so we'll see).

                              EDIT: Nevermind. Already fixed.

                              Comment


                                #30
                                Re: My UV movie doesn't show up...

                                Originally posted by dhatman View Post
                                Could you please provide us with a list of the movies?
                                Movies Missing that are listed as UVVU compatible in Vudu store:
                                The Ides of March
                                Moneyball
                                Being John Malkovich
                                Cowboys & Aliens
                                Drive

                                Movies Missing that aren't listed as UVVU compatible in Vudu store:
                                J. Edgar
                                Green Lantern: Emerald Knights

                                Movies That have HD copies that only show up in SD:
                                Monty Python and the Holy Grail

                                Comment

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