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FORREST GUMP UPGRADE TO HDX?

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    #31
    Re: FORREST GUMP UPGRADE TO HDX?

    This may be a good sign, but Forest Gump is no longer in the D2D list, nor is it listed for sale or rent in the vudu catalog. Hopefully they will add it back soon.

    Comment


      #32
      Re: FORREST GUMP UPGRADE TO HDX?

      Originally posted by echopulse View Post
      This may be a good sign, but Forest Gump is no longer in the D2D list, nor is it listed for sale or rent in the vudu catalog. Hopefully they will add it back soon.
      I'm glad to hear this. Vudu did the right thing by removing the movie until they receive the correct feed.

      Comment


        #33
        Re: FORREST GUMP UPGRADE TO HDX?

        Just heard from Dan Hatman via email/vudu support they have contacted the studio for a new encode of Forrest Gump.

        Thank you Dan. Looking forward to receiving the correct stream.

        Comment


          #34
          Re: FORREST GUMP UPGRADE TO HDX?

          Originally posted by Sandra View Post
          Just heard from Dan Hatman via email/vudu support they have contacted the studio for a new encode of Forrest Gump.

          Thank you Dan. Looking forward to receiving the correct stream.
          I don't suppose he told you how long it would take? I doubt it but thought I would ask anyway?

          Comment


            #35
            Re: FORREST GUMP UPGRADE TO HDX?

            Originally posted by lujan View Post
            I don't suppose he told you how long it would take? I doubt it but thought I would ask anyway?
            NO ETR (estimated time of repair). I'm a cable troubleshooter and I use the term at least once or twice a month.

            NO ETR ...to give one could cause a volatile situation if doesn't happen when promised. LOL

            Hopefully soon lu.

            Comment


              #36
              Re: FORREST GUMP UPGRADE TO HDX?

              I'll see if we can get a ETA, my apologies for the delay
              Dan H.
              VUDU QA

              Comment


                #37
                Re: FORREST GUMP UPGRADE TO HDX?

                No problem Dan. I realize when you receive the correct stream from the studio the issue will be fixed. I'm OK with that.

                Thanks again.

                Comment


                  #38
                  Re: FORREST GUMP UPGRADE TO HDX?

                  Just bought Forrest Gump last Sunday and I have the same issues with the left and right bar. The quality is extremely poor as well, looks SD.

                  Comment


                    #39
                    Re: FORREST GUMP UPGRADE TO HDX?

                    Originally posted by stevetb View Post
                    Just bought Forrest Gump last Sunday and I have the same issues with the left and right bar. The quality is extremely poor as well, looks SD.
                    I can still find Forrest Gump when I do a search. It has not been removed. And the movie is still advertised as HDX ENHANCED WIDESCREEN. Another customer has been mislead believing they are getting an enhanced widescreen HDX version of the movie.

                    There have been numerous comments regarding Forrest Gump since my first post in April.....

                    Why is Forrest Gump still being advertised and sold as enhanced widescreen in HDX? I'm not sure what the pricing is when the movie is bought directly from Vudu? I'm out 5.00 until the movie is fixed but if a customer buys the movie directly from Vudu, they could be out as much as 22.99 depending on pricing.

                    Steve, always use the 2 minute preview to see the screen format and picture quality before you purchase a movie whether purchasing directly from Vudu or through D2D.

                    An FYI regarding other movies ...

                    I recently bought 3 of the Pirates of the Carabbean movies .."Dead Man's Chest" is being played in "Dobly Digital Stereo" with the HDX/HD version. Must view the SD version of the movie to hear the audio in "Dolby Digital Plus 5.1." The HDX version of Flashdance audio is playing only from the center speaker. Spider-Man 1 the audio in playing from the L/R speakers only with the HDX/HD version. Must view SD version to hear the audio in 5.1 surround.

                    Edit ...FYI regarding the other movies is for customer's. Vudu is aware of the issues with the movies I listed in this message.

                    Comment


                      #40
                      Re: FORREST GUMP UPGRADE TO HDX?

                      When I search for Forest Gump in the storefront and D2D it's not available. I think it's only available through UV redemption right now, and it would be wrong to remove that.

                      Comment


                        #41
                        Re: FORREST GUMP UPGRADE TO HDX?

                        Originally posted by echopulse View Post
                        When I search for Forest Gump in the storefront and D2D it's not available. I think it's only available through UV redemption right now, and it would be wrong to remove that.
                        Maybe you're right echo but it's really strange. When I search for Forrest Gump on Vudu's search feature it appears in the search and in the D2D search but when I search for "The Godfather Part II" it doesn't appear in the search through Vudu or D2D. The Godfather II was available through Vudu and D2D. I purchased GFII through D2D It's still showing in my movie list but I am unable to play the movie. The Godfather II playback was excellent. Nothing was wrong with the movie except the subtitles didn't show during scenes in Sicily I am still able to play Forrest Gump.

                        stevetb, wondering how you purchased Forrest Gump, directly from Vudu, D2D or through UV redemption?

                        Even with the issues, I love Vudu. It's still a good service. However, I am a bit wary of UV redemption after reading about the issues here on the forums and with D2D. I redeemed the Spider-Man movies through UV redemption, hopefully they won't disappear from my UV account like some others have.

                        Comment


                          #42
                          Re: FORREST GUMP UPGRADE TO HDX?

                          Why is there a price showing for HD and HDX, yet the only clickable button, for rent or own, is SD?

                          I tried to attach a pic, but the upload failed. Can we not attach pictures to posts?

                          Comment


                            #43
                            Re: FORREST GUMP UPGRADE TO HDX?

                            Originally posted by jeffpn View Post
                            Why is there a price showing for HD and HDX, yet the only clickable button, for rent or own, is SD?

                            I tried to attach a pic, but the upload failed. Can we not attach pictures to posts?
                            SD is only option for computer/mobile usage.

                            Comment


                              #44
                              Re: FORREST GUMP UPGRADE TO HDX?

                              Originally posted by OSUGrad2X View Post
                              SD is only option for computer/mobile usage.
                              No kidding!!! That has nothing to do with my question.

                              Comment


                                #45
                                Re: FORREST GUMP UPGRADE TO HDX?

                                Why is there a price showing for HD and HDX, yet the only clickable button, for rent or own, is SD?

                                (And yes, I've always been able to buy the quality I want on any device I buy or rent a Vudu movie. Playback is all that's limited to SD on a PC, not purchasing. )

                                Comment

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