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CinemaNow & Ultraviolet Link - When?

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    Re: CinemaNow & Ultraviolet Link - When?

    I haven't been able to purchase anything from them in the past 2 days. I just get a loop of asking me to confirm my purchase then it takes me to the credit card page (I have a card on file already, plus gift credit available). Even if I add my card again it still just keeps looping in a circle. It's like they don't want my money

    Comment


      Re: CinemaNow & Ultraviolet Link - When?

      In the spirit of the posts above, since my library was just a turning wheel that ultimately crashed, I unlinked & relinked my account to UV. Now I have two movies missing from my CinemaNO Library. One purchased this weekend, the other purchased last November.

      Spoke to a customer service supervisor, one PO'd customer here, no help. Maybe this week, maybe next week....yes everything will get fixed. Kind of doubt that it will be this century the fix will occur, sort of expect that the fix will fizzle out as Best Ba*f realizes that this is not their cup of tea. The goodwill that it is creating is just not worth it in the long haul, not they have the best goodwill going currently as it is.

      Thank YOU VUDU for being a consistent service, taking a customer centric position, and most of all having a system that WORKS!!!! Thank You.

      Comment


        Re: CinemaNow & Ultraviolet Link - When?

        I'm telling people that they need to stay away from CinemaNow but they refuse to listen.

        Comment


          Re: CinemaNow & Ultraviolet Link - When?

          Anybody having any luck with this? I finally am unable to load my UV library on all my devices except the iPhone by actually having my UV account unlinked! Lol

          Comment


            Re: CinemaNow & Ultraviolet Link - When?

            CinemaNo is going down faster than the Titanic!

            All I see is the spinning wheel of doom on the PS3. It does NOTHING on the LG TV app ("you have no movies in your library") and my CinemaNo iPad app now contains over 50 copies of "A Christmas Story 2" and one copy of "Alien vs. Predator." I am going to delete it from my iPad before it explodes!

            I used to think Flixster was bad. An old man with a swollen prostate has better "streaming" than CinemaNo!

            Vudu: YOU are AWESOME!

            Comment


              Re: CinemaNow & Ultraviolet Link - When?

              Originally posted by nycomet View Post
              CinemaNo is going down faster than the Titanic!

              All I see is the spinning wheel of doom on the PS3. It does NOTHING on the LG TV app ("you have no movies in your library") and my CinemaNo iPad app now contains over 50 copies of "A Christmas Story 2" and one copy of "Alien vs. Predator." I am going to delete it from my iPad before it explodes!

              I used to think Flixster was bad. An old man with a swollen prostate has better "streaming" than CinemaNo!

              Vudu: YOU are AWESOME!
              Lol! You are hilarious. Try unlinking your UV account don't relink it just leave unlinked believe it or not that is how I got my UV library to load.

              Comment


                Re: CinemaNow & Ultraviolet Link - When?

                Originally posted by johnmccann1976 View Post
                Lol! You are hilarious. Try unlinking your UV account don't relink it just leave unlinked believe it or not that is how I got my UV library to load.
                Just tried and it worked. How funny.

                Comment


                  Re: CinemaNow & Ultraviolet Link - When?

                  Originally posted by madmod20061 View Post
                  Just tried and it worked. How funny.
                  It is so crazy lol. It will work on your PS3 now. I think you said you had iPhone the only movies that will load are the ones that are missing the UV label.

                  Comment


                    Re: CinemaNow & Ultraviolet Link - When?

                    Hey BTW are you still having the billing loop problem? I had the same thing happen to me it was driving me nuts lol.

                    Comment


                      Re: CinemaNow & Ultraviolet Link - When?

                      Originally posted by johnmccann1976 View Post
                      Hey BTW are you still having the billing loop problem? I had the same thing happen to me it was driving me nuts lol.
                      I think I figured that out. Only new releases aren't letting me purchase with credit. I tried getting Total Recall and it wouldn't let me buy. It kept looping. I bought a couple of their sale movies from their new sale (Dance movies or whatever it's called) and they purchased fine and went straight to my UV locker (I had it linked then).

                      Comment


                        Re: CinemaNow & Ultraviolet Link - When?

                        Originally posted by madmod20061 View Post
                        I think I figured that out. Only new releases aren't letting me purchase with credit. I tried getting Total Recall and it wouldn't let me buy. It kept looping. I bought a couple of their sale movies from their new sale (Dance movies or whatever it's called) and they purchased fine and went straight to my UV locker (I had it linked then).
                        It just keeps getting stranger lol. Hopefully in the next couple of weeks things will be working properly. After finally streaming a movie on my PS3 I have decided that Vudu is for superior in terms of video and audio quality.

                        Comment


                          Re: CinemaNow & Ultraviolet Link - When?

                          I was streaming the dark knight rises on cinemanow and I don't even own that movie yet its in my library 5 times but not in my library on the computer.... I don't get it, it must be an error

                          Comment


                            Re: CinemaNow & Ultraviolet Link - When?

                            They seem to have resolved the never ending loop of submit order add cc info now. If only they'd fix all the other bigger problems of missing uv movies and sd when purchasing hd.

                            Comment


                              Re: CinemaNow & Ultraviolet Link - When?

                              Has anyone got a response back from Cinemanow tech support? I'm starting to be concerned that they may all be dead... or maybe just AFK for the last week...

                              Maybe some one should call some parametics or something to go check out their office... see if there are any survivors... and if there are tell them to look at my bleedin tickect...

                              Comment


                                Re: CinemaNow & Ultraviolet Link - When?

                                Originally posted by NWRushing View Post
                                Has anyone got a response back from Cinemanow tech support? I'm starting to be concerned that they may all be dead... or maybe just AFK for the last week...

                                Maybe some one should call some parametics or something to go check out their office... see if there are any survivors... and if there are tell them to look at my bleedin tickect...
                                Here we have a view of Cinema Now's chief engineer diligently working to resolve problems with its service:



                                =======================================

                                In all honesty I am ready to flush this floater down the drain.

                                I never use Flixster (unless forced to use the site for redemptions).

                                I am sticking with Vudu all the way.

                                Comment

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