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CinemaNow & Ultraviolet Link - When?

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    Re: CinemaNow & Ultraviolet Link - When?

    Okay... I think I figured it out... the UV logo is still missing from the HD version of the title I was trying to get... and the code is supposed to be for an HD/UV title so without the UV its not working...

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      Re: CinemaNow & Ultraviolet Link - When?

      email I received today from CinemaNow Support:

      Agent Response:

      We apologize for the inconvenience. The CinemaNow app on Sony devices currently does not support UV. There is an app update scheduled for January to support UV on Sony Blu-ray and TVs.

      In the meantime, if you unlink your UV account from CinemaNow account, you will be able to view your non-UV titles on your Sony device. Please note that all purchases made from the Sony device are non-UV and shouldn't pose a problem.

      These purchases will not have the UV license and will also not be added to your UV account either. However, purchases from the website are likely to be UV titles and would not be displayed on a Sony.

      Again, we apologize.

      We appreciate the opportunity to assist you.
      The BestBuy CinemaNow Movies Support Team

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        Re: CinemaNow & Ultraviolet Link - When?

        E55KEV, that's good to know. At least there is a fix coming in the next few weeks to be able to see these UV titles on our Sony devices. I guess I'll hold off buying a Vudu enabled device for the time being to see if this actually happens.

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          Re: CinemaNow & Ultraviolet Link - When?

          Do NOT purchase the "Immediate Credit" CinemaNow gift credit on the Bestbuy.com website! I tried purchasing one today and I did not get an e-mail containing my gift credit. Contacted customer support, but the most help they gave me was "Check your spam folder". I am strongly considering filing a formal complaint with the site.

          This isn't the first time I've had problems with buying one, either. One time I tried buying a $10 credit with a gift certificate and the purchase was cancelled for NO APPARENT REASON. Not only that, but the gift certificate was void even AFTER the purchase was oddly cancelled!

          Just thought I would send a notice to you all: Avoid CinemaNow's Immediate Credit system on Bestbuy.com. You'll regret ever trying it. Stick with Vudu!

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            Re: CinemaNow & Ultraviolet Link - When?

            While I agree they are so far terrible overall, their sales are too hard to pass up sometimes. They have an end of the year sale going on right now. $5 and $6 HD UV movies. No problems with transferring to my UV and Vudu this time.

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              Re: CinemaNow & Ultraviolet Link - When?

              Originally posted by madmod20061 View Post
              While I agree they are so far terrible overall, their sales are too hard to pass up sometimes. They have an end of the year sale going on right now. $5 and $6 HD UV movies. No problems with transferring to my UV and Vudu this time.
              Only issue I've had with their end of the year blowout is spy game coming through SD

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                Re: CinemaNow & Ultraviolet Link - When?

                Originally posted by NWRushing View Post
                Only issue I've had with their end of the year blowout is spy game coming through SD
                Same here and they issued a refund for it when I emailed them about it. They do seem to be improving, just very slowly.

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                  Re: CinemaNow & Ultraviolet Link - When?

                  I was having trouble with none of my Ultra-Violet movies that I got from Vudu and Flixster from showing up on my CinemaNow account. I fixed it by getting a full member from my Ultra-Violet group to change me from a standard member to a full member. I then went to CinemaNow.com and clicked unlink Ultra-Violet account. Then I went to uvvu.com and unlinked CinemaNow from Ultra-Violet account. Then I went back to CinemaNow.com and linked my Ultra-Violet to my CinemaNow account. I hope this helps anyone that is having issues with their CinemaNow account needs linked to their Ultra-Violet account.

                  What is weird is that I redeemed some promo codes on CinemaNow that gave me The Dark Knight Reborn, The Bourne Legacy, and Taken 2 for free and those movies transferred out of my CinemaNow account into Ultra-Violet account and into my Vudu account before I made any changes.

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                    FINALLY! The CinemaNow app on my 2011 Sony BDP-S580 Blu-ray player finally loads my UV Library after months of waiting. Unfortunately the order is all over the map. Titles are not listed Alpha or Date. My most recent purchase "Here Comes The Boom" is at the end of the list - this is opposite of how VUDU list with date.

                    Now CN needs make my prior purchases UV compatible. I purchased these titles prior to CN going UV and they are not in my UV locker yet:

                    Batman: Year One
                    The Blind Side
                    Crazy Stupid Love
                    Dark Tide
                    The Departed
                    Green Lantern
                    Haywire
                    Ocean's 11
                    Wedding Crashers

                    Comment


                      Re: CinemaNow & Ultraviolet Link - When?

                      Originally posted by E55KEV View Post
                      FINALLY! The CinemaNow app on my 2011 Sony BDP-S580 Blu-ray player finally loads my UV Library after months of waiting. Unfortunately the order is all over the map. Titles are not listed Alpha or Date. My most recent purchase "Here Comes The Boom" is at the end of the list - this is opposite of how VUDU list with date.

                      Now CN needs make my prior purchases UV compatible. I purchased these titles prior to CN going UV and they are not in my UV locker yet:

                      Batman: Year One
                      The Blind Side
                      Crazy Stupid Love
                      Dark Tide
                      The Departed
                      Green Lantern
                      Haywire
                      Ocean's 11
                      Wedding Crashers
                      Good luck with that. They wouldn't respond to my requests then finally one CS rep told me I was screwed because they were bought before the agreement with Ultraviolet. I told him to forget about it and I would use a service (Vudu) that takes care of its customers.

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                        Re: CinemaNow & Ultraviolet Link - When?

                        Originally posted by E55KEV View Post
                        FINALLY! The CinemaNow app on my 2011 Sony BDP-S580 Blu-ray player finally loads my UV Library after months of waiting. Unfortunately the order is all over the map. Titles are not listed Alpha or Date. My most recent purchase "Here Comes The Boom" is at the end of the list - this is opposite of how VUDU list with date.

                        Now CN needs make my prior purchases UV compatible. I purchased these titles prior to CN going UV and they are not in my UV locker yet:

                        Batman: Year One
                        The Blind Side
                        Crazy Stupid Love
                        Dark Tide
                        The Departed
                        Green Lantern
                        Haywire
                        Ocean's 11
                        Wedding Crashers
                        I just checked my Sony Blu Ray player and my UV movies are now showing up on the CinemaNow app. I haven't played any of them yet. Doesn't seem like Sony thinks much of this app as on my player the app is WAYYYYY down the list from Vudu, Amazon and Netflix.

                        EDIT .... I have many of my UV movies showing up in my movie list but not one of them will play! haha ...Cinema NO. I keep getting an error message DRM-337.

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                          Re: CinemaNow & Ultraviolet Link - When?

                          My Sony tv now will show and play my cinema now uv movies.
                          This is great no more using Xbox for this.

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