Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

DVD to HDX reduces audio quality

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • pghflyer
    replied
    Re: DVD to HDX reduces audio quality

    I agree with you in philosophy, I am willing to trade 100% of a 5.1 BR soundtrack for 80-90% of a 5.1 IVOD soundtrack.....but I won't trade 100% 5.1 BR for 80-90% 2.0 Stereo.

    Found this......

    http://www.amazon.com/gp/video/ontv/faq

    Can I watch content with 5.1 Dolby Digital surround sound?
    Most of our HD movie rentals and HD TV shows are encoded with 5.1 audio. If you have 5.1 capable equipment and sufficient bandwidth you will be able to enjoy surround sound. If you do not meet the requirements for 5.1 audio, you will receive stereo sound.

    Leave a comment:


  • Walter-S_North_Carolina
    replied
    Re: DVD to HDX reduces audio quality

    Originally posted by pghflyer View Post
    Unfortunately, Amazon doesn't advertise their Audio Quality, which is a reason I buy nothing from them.

    I have never used anything from Apple, but as far as I can tell, they don't appear to provide that information either.
    Humm, yes I see that too. Let me think.

    Well, I do know that when Amazon calls something HD, they are referring to 720p. Maybe some folks on this forum will chime in as to quality of audio on iTunes and Amazon Instant.

    ...,but again, the iVoD market is pretty new. Generally, the best quality is from Kaleidescape.

    LINK:
    http://www.prnewswire.com/news-relea...205624741.html

    Vudu is second with iTunes a close third and Amazon coming in last/fourth.

    There is really no question that quality is lost going iVoD instead of Bluray Disc. So too going from CD to an MP3 service, but the convenience is there. So popular are MP3 audio files that automobile manufactures are starting to phase out CD players for cars and instead just giving bluetooth links for MP3 mobile players and also in-dash MP3 storage.

    It is well established fact that MP3 audio is far inferior in audio quality to CD. Regardless, the herd has adopted that route in the name of convenience.

    I love having all my plastic discs in boxes in the garage and instead having remote access to my entire video collection. For that, I am glad to have 90% quality to BRD. On my gear, there is really no noticeable difference anyway. For high end folk who want to go UV/iVoD, there is Kaleidescape. For me it is an expense I could not justify. Vudu is free to view once the content is purchased.

    Leave a comment:


  • pghflyer
    replied
    Re: DVD to HDX reduces audio quality

    Unfortunately, Amazon doesn't advertise their Audio Quality, which is a reason I buy nothing from them.

    I have never used anything from Apple, but as far as I can tell, they don't appear to provide that information either.

    The fact that VUDU is transparent on their quaility is one of the main reasons I prefer them as my IVOD provider of choice.

    I do get and appreciate your point though. I think your average consumer cares much more about video than audio, and so for the IVOD services in general are more geared to mobile devices where quaility isn't a huge factor.

    Leave a comment:


  • Walter-S_North_Carolina
    replied
    Re: DVD to HDX reduces audio quality

    Originally posted by pghflyer View Post
    Seriously, this is a MAJOR problem with this service. I guess I almost believe them for the older titles, but BRAND NEW titles should not be released with such poor audio quality.

    http://www.vudu.com/movies/#more_inf...mpire-Season-3

    Brand New release this week. DTS-HD Master Audio 5.1

    Vudu is offering STEREO, yes folks, 2.0

    Even if this is a studio problem, they should have at least a little quality control on their intake of new titles

    Check Amazon Instant Video for those titles and iTunes. If they are all the same, then it is a studio problem. That is often the case.

    Remember iVoD is a relatively new product offering. Offering it as a convenience on a mobile device is one thing. Playback onto ubiquitous flat screens in people's homes is something totally different and the vendors & studios are still adapting.

    Anyway, check out Amazon and iTunes. Let us know what you find. Thx.

    Leave a comment:


  • pghflyer
    replied
    Re: DVD to HDX reduces audio quality

    Seriously, this is a MAJOR problem with this service. I guess I almost believe them for the older titles, but BRAND NEW titles should not be released with such poor audio quality.

    http://www.vudu.com/movies/#more_inf...mpire-Season-3

    Brand New release this week. DTS-HD Master Audio 5.1

    Vudu is offering STEREO, yes folks, 2.0

    Even if this is a studio problem, they should have at least a little quality control on their intake of new titles

    Leave a comment:


  • jeremymc7
    replied
    Re: DVD to HDX reduces audio quality

    Originally posted by pghflyer View Post
    How do they manage to give us an HDX picture but lower the quality of the audio encode to DVD or less-than DVD quality?

    Really, you would have to WORK to actually separate the good encode and find some of these crappy audio releases because you can't even BUY some of these in such low audio quality as they are offering here!!

    It goes beyond that and I've never really gotten an answer. It's not a bandwidth issue due to the examples you're talking about, especially in contrast.

    For example:

    Pirates of the Caribbean On Stranger Tides HDX 7.1
    Pirates of the Caribbean On Stranger Tides HDX 5.1 3D

    So basically to get 3D you have to give up 2 channels of Audio, PERHAPS, at this extreme upper end Vudu needs to impose this limit but certainly not with the kind of titles you're talking about. That sounds more like encoding and whatever the studios happen to provide to them. That MIGHT be the case with pirates as well but seems less likely since the Blu-Ray which also came out the same day was 7.1 for 2D and 3D IF I recall correctly. if so I can't see why they would encode a different audio version for Vudu for no reason unless Vudu requested it, or they just didn't want Vudu to compete with the Blu-Ray. Who knows !

    Leave a comment:


  • FelipeF
    replied
    Re: DVD to HDX reduces audio quality

    Studio requests can and usually do take a while to happen, if at all. Sometimes the studio does not have the right encode at all unfortunately.

    Leave a comment:


  • pghflyer
    replied
    Re: DVD to HDX reduces audio quality

    Originally posted by MrRomine12 View Post
    Anyone know where we can open these tickets? And has anyone had them actually FIX their request??
    Support (up top of the page)
    Need Help?
    E-mail Support

    They did respond back and say they would request a new encode from the studio.....but I haven't seen anything come through.

    Leave a comment:


  • Walter-S_North_Carolina
    replied
    Re: DVD to HDX reduces audio quality

    LINK:
    http://www.vudu.com/movies/#featured...lby-Digital-71

    in case it is helpful, above is a link to Dolby Digital 7.1 titles on Vudu.

    For me, this and the 3D section are ignored since I do not house the in-home equipment to enjoy it, but I know some folks do.

    Actually, I know of a few 3D TV folks who really appreciate Vudu for making 3D titles so easy to get access to.

    Anyway...

    Leave a comment:


  • lujan
    replied
    Re: DVD to HDX reduces audio quality

    Originally posted by lujan View Post
    No, I haven't seen a single instance where the movie had a higher audio quality on the HD version than the HDX version that was fixed.
    I have 10 such movies that I've reported on an open issue since August of last year and they still haven't been fixed.

    Leave a comment:


  • lujan
    replied
    Re: DVD to HDX reduces audio quality

    Originally posted by MrRomine12 View Post
    Anyone know where we can open these tickets? And has anyone had them actually FIX their request??
    No, I haven't seen a single instance where the movie had a higher audio quality on the HD version than the HDX version that was fixed.

    Leave a comment:


  • MrRomine12
    replied
    Re: DVD to HDX reduces audio quality

    Anyone know where we can open these tickets? And has anyone had them actually FIX their request??

    Leave a comment:


  • pghflyer
    replied
    Re: DVD to HDX reduces audio quality

    EXACTLY. I can deal with 5.1....but I don't want to head back to VHS quality with plain old Stereo (2.0).

    Leave a comment:


  • Squatting Hen
    replied
    Re: DVD to HDX reduces audio quality

    Originally posted by Nygiantsfan3342 View Post
    Keep in mind that you are trying to stream a file that is already pretty large. If you wanted to add 5.1-7.1 lossless audio (like you get with a blu-ray), the file size and/or bandwidth requirements would exceed the network download speed of most users. Most blu-ray discs run at 25+ Mbps, some quite a bit higher. I know that exceeds my home network's capability and I couldn't reliably stream anything that quickly.

    For now, I am okay with HDX video quality and the 5.1 lossy audio available. It is a non factor when i travel, since hotel TVs have crappy speakers anyway, and when I am at home, my receivers process the audio into full surround.
    Correct me if I am wrong, but I believe the point the poster is making is that these titles are coming over in Stereo and not 5.1 on HDX.

    Leave a comment:


  • Nygiantsfan3342
    replied
    Re: DVD to HDX reduces audio quality

    Originally posted by pghflyer View Post
    How do they manage to give us an HDX picture but lower the quality of the audio encode to DVD or less-than DVD quality?

    Addicted to Love - 5.1 on DVD, Stereo on HDX
    Austin Powers: The Spy Who Shagged Me - 5.1 on DVD, TrueHD5.1 on BLU, Stereo on HDX
    Black Hawk Down - 5.1 on DVD, 5.1 on BLU, Stereo on HDX
    Breaking Bad: The Fifth Season - 5.1 on DVD, 5.1 on BLU, Stereo on HDX
    Contact - 5.1 on DVD, TrueHD5.1 on BLU, Stereo on HDX
    Corpse Bride - 5.1 on DVD, 5.1 on BLU, Stereo on HDX
    Elf - 5.1 on DVD, TrueHD5.1 on BLU, Stereo on HDX
    Empire of the Sun - 5.1 on DVD, DTSHD5.1 on BLU, Stereo on HDX
    Independence Day - 5.1 on DVD, DTSHD5.1 on BLU, Stereo on HDX

    You get the idea, so I won't do it for more, but these are also in the same situation:

    L.A. Confidential
    Lara Croft: Tomb Raider - The Cradle of Life
    Master and Commander: The Far Side of the World
    National Lampoon's Vacation
    Notebook, The
    Ocean's Eleven
    Oklahoma
    Panic Room
    Remains of the Day
    Singles
    Sixteen Candles
    True Romance (Unrated)

    Really, you would have to WORK to actually separate the good encode and find some of these crappy audio releases because you can't even BUY some of these in such low audio quality as they are offering here!!
    Keep in mind that you are trying to stream a file that is already pretty large. If you wanted to add 5.1-7.1 lossless audio (like you get with a blu-ray), the file size and/or bandwidth requirements would exceed the network download speed of most users. Most blu-ray discs run at 25+ Mbps, some quite a bit higher. I know that exceeds my home network's capability and I couldn't reliably stream anything that quickly.

    For now, I am okay with HDX video quality and the 5.1 lossy audio available. It is a non factor when i travel, since hotel TVs have crappy speakers anyway, and when I am at home, my receivers process the audio into full surround.

    Leave a comment:

Working...
X